Atrium of Allentown

Pros

• The staff at Atrium of Allentown consistently demonstrate exceptional care and compassion for the residents, making them feel loved and valued.
• Residents enjoy a clean, modern facility that is beautifully decorated and well-maintained.
• The dining experience is highlighted by delicious food and accommodating service, with residents treated like royalty.
• A wide variety of engaging activities are available daily, allowing residents to stay active and social, which has significantly improved their overall happiness.
• Families appreciate the responsive communication from the staff and their genuine concern for both residents and their families.
• The memory care unit provides a nurturing environment where residents can easily integrate into community Activities, fostering a sense of belonging.
• Many families express gratitude for the smooth transition process into the facility, feeling supported throughout by attentive staff members.
• Overall satisfaction with the facilities’ offerings reflects a well-rounded approach to resident care, enhancing both physical needs and emotional well-being.

Cons

• The facility was described as very disorganized and understaffed, leading to unmet expectations after the resident moved in.
• Communication issues persisted despite multiple meetings with management to address concerns about care.
• One reviewer felt that the staff problems were not corrected by new management, resulting in continued service response issues.
• While some found the activities engaging, others expressed disappointment in how the facility managed and communicated these options.
• Despite initial appeal, a review indicated that the staff's presentation and operation felt inexperienced, suggesting they were still figuring things out.
• Concerns were raised about inadequate communication regarding daily activities for residents.
• A reviewer mentioned feeling let down when their loved one's move-in experience did not match what was promised during the initial discussions with staff.

Review

When searching for a suitable senior living facility, the experience can be daunting, yet the journey towards finding an ideal environment for loved ones often begins with a compassionate guiding hand. For many families, that guiding light has been A Place for Mom, which facilitates connections to various assisted living options tailored to individual needs. One family describes their initial contact with a representative who not only helped narrow their search but also scheduled tours and ensured open lines of communication throughout the process. This personal touch proved invaluable as they explored potential homes for their aging family member.

Among the facilities evaluated, Atrium of Allentown stood out prominently due to its impeccable presentation and welcoming atmosphere. Visitors noted the striking cleanliness of the establishment, modern decor, and warm demeanor of both staff and residents alike. A subsequent surprise visit revealed staff actively engaged in maintaining high standards of hygiene early in the morning—an encouraging sign of commitment to resident wellbeing. Impressions from these visits were predominantly positive; visitors appreciated how thoughtfully designed spaces fostered an inviting environment conducive to social interactions.

Dining at Atrium emerged as a highlight during tours – an essential aspect for any elderly resident’s daily routine. Many families seek assurances that meals are not only prepared with care but are also enjoyable enough to be anticipated each day. Unlike many sales managers in similar facilities who often don’t dine on-site, Atrium’s team members make it a priority to eat alongside residents, ensuring they remain connected to everyday life within the community. Families reported that their loved ones were treated like royalty during meal times, emphasizing the attentiveness and kindness displayed by servers in this cozy dining room setting.

Care at Atrium is described as exceptional across various reviews, with praise directed towards everyone from executive leadership down through aides and nursing directors. It is frequently noted that aides treat residents with profound dignity and respect, making them feel valued even during challenging times. One review highlighted a sales manager's dedication—a clear testament to how staff commitment goes beyond mere duties—and demonstrated how some employees made time in their busy schedules just to chat and build relationships with residents like one reviewer’s mother.

A critical component of life at Atrium is its extensive activities program aimed at encouraging engagement among residents, especially those receiving memory care services. Families report feeling relieved that their loved ones can partake in numerous planned events such as bingo, arts & crafts sessions, chair yoga classes, baking days, dancing trips into local stores or restaurants —all pivotal in staving off isolation associated with aging or dementia. The robust schedule allows residents like one reviewer's mother—the joy she finds discussing her participation in cultural events—to thrive socially and emotionally despite her evolving health challenges.

However, no facility is devoid of challenges or areas requiring improvement. Some families expressed concerns regarding service responsiveness from management when issues arose following move-in—a stark contrast highlighting inconsistencies within staff performance levels as new managers take charge amidst staffing transitions. Still overall satisfaction remains high; families express gratitude for meaningful changes introduced under new leadership—like friendly interactions among staff members who genuinely exhibit concern for both residents’ welfare and relatives’ peace of mind throughout this transition period.

In summary, Atrium of Allentown offers promising amenities combined with dedicated caregivers who prioritize building strong relationships within its community fabric while diligently addressing individual needs—from culinary delights served daily within aesthetically pleasing surroundings—to engaging activities keeping spirits high amongst residents navigating advanced stages of dementia or other health challenges through nurturing support environments suited perfectly for elder care living.

This part of Allentown, Pennsylvania, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of restaurants nearby such as Westside Grill, BJ's Restaurant & Brewhouse, and Chick-Fil-A, there are plenty of dining options to choose from. Additionally, there are several cafes including Starbucks and Panera Bread for socializing or enjoying a cup of coffee. For healthcare needs, there are multiple pharmacies such as CVS Pharmacy and Walgreens within close proximity. Surrounding parks like Grange Park and Cedar Creek Park provide opportunities for outdoor activities and relaxation. Nearby theaters like Movie Tavern Trexlertown offer entertainment options, while various medical facilities such as Urology Specialists of the Lehigh Valley and St. Luke's Center for Advanced Gynecologic Care ensure access to quality healthcare services. Places of worship like Bethany United Methodist Church cater to spiritual needs within the community. Overall, this area presents a well-rounded environment with essential services that can cater to the needs of seniors seeking comfortable living arrangements in Allentown.

Restaurants

• Westside Grill (0.6 miles)
• BJ's Restaurant & Brewhouse (0.7 miles)
• The Shelby (0.8 miles)
• Taco Bell (0.9 miles)
• Chick-Fil-A (1 miles)
• McDonald's (1.6 miles)
• Chris' Family Restaurant (1.7 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (0.8 miles)
• Panera Bread (1 miles)
• Starbucks (2.3 miles)
• Starbucks (4.6 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.7 miles)
• Omnicare Pharmacy Services of Eastern PA (2.3 miles)
• Wegmans (2.4 miles)
• Central Admixture Pharmacy Services (2.4 miles)

Parks

• Grange Park (0.9 miles)
• Church Lane Park (1.9 miles)
• Cedar Creek Park (3 miles)
• Bob Rodale Cycling and Fitness Park (3.1 miles)
• Macungie Memorial Park (4 miles)

Theaters

• Movie Tavern Trexlertown (0.9 miles)

Physicians

• Urology Specialists of the Lehigh Valley (1 miles)
• Dnese Mary Sokolowski (1.3 miles)
• Center For Allergy & Asthma Care (1.3 miles)
• Kevitch, Chung & Jan - Aesthetic Surgery Associates (1.3 miles)
• St. Luke's Center for Advanced Gynecologic Care (1.3 miles)
• Dr Michael Pengelly, Doctor of Audiology (1.3 miles)
• Integrated Health Campus (1.3 miles)

Places of Worship

• Bethany United Methodist Church (1.3 miles)
• St Thomas More Catholic Church (3.3 miles)

Hospitals

• Kaysch Pavilion (2.7 miles)
• Lehigh Valley Hospital (2.7 miles)
• Open Heart Unit (2.7 miles)
• LVH Pediatric Unit (2.7 miles)
• Lehigh Valley Hospital - Mother/Baby Unit (2.8 miles)
• Life Care Holdings (3 miles)
• St Luke's Radiology/X-Ray-Allentown Campus (4.7 miles)