Complete Care at Lehigh Center in Macungie, PA
Save1718 Spring Creek Road, Macungie, PA 18062
For more information about senior living options: (844) 490-3973
The staff were courteous, patient, understanding, and competent. The rehab team did excellent work and helped her regain her normal function. The admissions team were wonderful and provided quick, clear communication. The patient enjoyed the food and felt well cared for. The Lehigh Center has been amazing for her dad; he is healthier and happier. The therapists and nursing staff took great care of her and were very attentive. The staff were friendly, compassionate, and focused on positive patient outcomes.
The nursing staff's disrespect toward the grandmother was unacceptable. It took 40 minutes for help to arrive after she pressed the call button, which was unacceptable. Nurse Merica allegedly called her a "bad patient," which was demeaning. The reviewer described the facility as awful and warned others not to go there due to a terrible experience. The doctor did absolutely nothing in a critical moment. The middle-shift CNAs were rude, disrespectful, unprofessional, and insensitive. The rehab care was described as the worst the reviewer had experienced, and they would not recommend it. The staff failed to recognize dehydration and kidney failure in the patient. Care was not individualized, with therapists working with multiple patients at once. The reviewer would rate the place 0 stars and noted it as a place to avoid.This community is best suited for families seeking a rehab-forward experience where compassionate, attentive care and a purposeful therapy program come first. When a resident's goal is real functional gains - gait training, strength building, and activities of daily living mastery - Complete Care at Lehigh Center often delivers results. The strongest evidence is in the hands-on nursing and therapy teams, whose consistent kindness and practical momentum toward recovery translate into tangible progress. For long-term residents who value stable, relationship-centered care and clear family communication, the atmosphere can become a dependable anchor during difficult transitions.
Those who should consider alternatives are guided by a few firm deal-breakers. If a pristine campus with expansive outdoor spaces and modern aesthetics is non-negotiable, this may feel like a misfit, as the building shows its age and outdoor options are limited. Several families report uneven day-to-day experiences, with some shifts delivering warmth and efficiency and others falling short on responsiveness or professionalism. For families prioritizing consistently flawless bedside care, minimal staff variability, or more private room configurations, it's worth exploring other options before committing. The combination of wear in the facility and mixed staff experiences makes some residents ideal, others less so.
The key positives center on rehab quality, staff engagement, and family communication. Therapists with expertise help residents reclaim independence, while nurses and aides often extend genuine warmth and patience, contributing to an atmosphere where residents feel seen and supported. Food quality and overall attentiveness from administrative staff during transitions also arise as frequent strengths, creating a sense of comfort and routine that many families find reassuring during an unsettled period. These advantages frequently translate into steadier progress and more transparent updates about medications, health changes, and goals, which families say matters as much as the clinical care itself.
Yet these strengths do not automatically negate the most troubling downsides. The best outcomes tend to occur when a team that genuinely cares is on shift, but inconsistent responsiveness - especially around call bells or urgent needs - can quickly erode trust. Reports of dehydration or medical issues not being promptly addressed, and episodes of rude or dismissive behavior from some staff, underscore real safety and dignity concerns that cannot be dismissed. Semi-private rooms and limited outdoor spaces also weigh on overall satisfaction, particularly for families seeking privacy and a more expansive residential environment. In short, the care quality lifts the picture, but operational gaps can pull it right back down.
Practical decision guidance should focus on concrete, up-front inquiries and on-site observation. Engage with the Admissions Director, especially Monica Trilli, whose responsiveness and communication repeatedly create smoother transitions from hospital to rehab or long-term care. Request current sample care plans, daily routines, and a clear outline of who handles medical updates and PT/OT progress. Visit during different times of day to assess responsiveness, and specifically verify how call-bell requests are handled and how quickly staff respond. For families with dementia or end-of-life considerations, probe staff experience, continuity of care, and the availability of specialized support to ensure alignment with expectations.
Bottom line: Complete Care at Lehigh Center stands out for rehab efficacy, heartfelt caregiving, and reliable family communication, delivering meaningful benefit for residents focused on recovery and ongoing support. It is not the obvious choice for families prioritizing a spotless building, abundant outdoor space, or perfectly uniform daily operations. For those balancing the imperative of compassionate, outcomes-driven care with a tolerance for some facility-age drawbacks, this community remains a compelling option in the Lehigh Valley, provided thorough due diligence and live observation guide the final decision.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lehigh Valley International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Complete Care at Lehigh Center is a skilled nursing facility located in Macungie, PA. Our community offers comprehensive care services and amenities to ensure the comfort and well-being of our residents.
Our fully furnished apartments provide a cozy and comfortable living space for our residents. Each apartment is equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Additionally, we offer housekeeping services to maintain a clean and organized environment.
Residents can enjoy delicious meals in our dining room, where we accommodate special dietary restrictions. Our kitchenette allows for convenient snacks and beverages throughout the day.
At Complete Care at Lehigh Center, we prioritize the health and safety of our residents. With 24-hour supervision, our highly qualified staff provides assistance with activities of daily living such as bathing and dressing. We also offer assistance with transfers to ensure the safety and mobility of our residents.
We are dedicated to coordinating with health care providers to provide the necessary medical care for our residents. Our team assists in medication management and transportation arrangements for medical appointments.
To promote mental wellness, we offer a specialized program for mild cognitive impairment and memory care programming for those with specialized needs. We believe in providing engaging activities to enhance overall well-being, including scheduled daily activities.
Our community is conveniently located near various amenities. There are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby for easy accessibility.
At Complete Care at Lehigh Center in Macungie, PA, we strive to provide exceptional care in a warm and welcoming environment.
Complete Care at Lehigh Center is located at 1718 Spring Creek Road, Macungie, PA 18062 in Lehigh County, Pennsylvania
The features offered by Complete Care at Lehigh Center are specifically designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that individuals can maintain personal hygiene and dignity, while activities of daily living assistance fosters independence in a safe manner. Medication management is crucial for ensuring adherence to treatment protocols, preventing potential health complications. Meal preparation and service cater to dietary needs, promoting nutrition essential for cognitive function. Transportation arrangements facilitate access to medical appointments, which is vital for ongoing health management, complemented by coordination with healthcare providers for comprehensive care support. With 24-hour supervision, residents are kept safe while engaging in a mental wellness program that promotes cognitive engagement. Specialized memory care programming addresses specific challenges posed by mild cognitive impairment and more advanced stages of dementia, ensuring tailored interventions that resonate with each resident's unique needs.
Complete Care at Lehigh Center on seniors.fyi includes 5 photos including images showing building, exercise equipment, landscaping, road, trees, gym, entrance, architecture, and more.
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