Senior Helpers of the Lehigh Valley

Pros

• The match between the father and caregiver provided by Senior Helpers is perfect.
• The caller's requests are always answered promptly and efficiently by the Senior Helpers team.
• The person is thankful for finding Senior Helpers and their positive experience with them.
• The caregiver provided by Senior Helpers for the person's father-in-law is punctual and works well with him.
• The caregiver also assists with personal needs, takes the father-in-law to the store, and encourages him to stay active outside of the house.
• Senior Helpers helped in setting up physical and occupational therapy for the father-in-law.
• The agency was upfront about their services' details and explained everything clearly to the clients.
• Despite some communication issues, they are actively working on resolving them.
• The reviewer would recommend this agency to others based on their experience.

Cons

• The caregivers were never on time and often didn't show up at all.
• The caregivers did not seem to be of good quality and didn't seem very interested in doing their job.
• They always had trouble finding someone for us.
• Our experience with Senior Helpers was not a good one at all.
• Given our experience, they cannot recommend this service to others.
• There were communication issues that needed to be addressed by the agency.

Review

Finding the perfect match between a caregiver and a senior can make all the difference in ensuring a high-quality care experience. One satisfied customer shares their appreciation for Senior Helpers, expressing how they found an ideal match for their father through this agency. With every call they make to request a caregiver, they are met with prompt and efficient assistance. The reviewer expresses their gratitude for having found Senior Helpers and emphasizes their satisfaction with the services provided.

In contrast, another individual recounts a disappointing experience with Senior Helpers. Although the initial interview went well and the staff members were pleasant, they were consistently faced with difficulties when it came to finding caregivers in their area. Punctuality became a recurring issue, as caregivers often arrived late or failed to show up altogether. The quality of the caregivers was also called into question, as they seemed disinterested in performing their duties. Regrettably, based on these experiences, this reviewer cannot recommend Senior Helpers to others.

On the other hand, one customer shares a positive perspective on their interactions with a caregiver from Senior Helpers. They commend the punctuality of the caregiver and highlight how well they work with their father-in-law. Not only do they assist him with personal needs but also accompany him to various errands, such as trips to the store. Furthermore, the caregiver encourages physical activity by motivating him to go for walks outside of his home. The reviewer is particularly pleased that Senior Helpers facilitated access to physical and occupational therapy for their loved one while being transparent about all aspects of caregiving.

Combining these diverse experiences illustrates both positive and negative experiences encountered by customers of Senior Helpers. It underscores how crucial it is to find reliable caregivers who genuinely care about providing exceptional care for seniors' needs. While some have had remarkable experiences thanks to skilled matches made by Senior Helpers and efficient communication channels, others have faced challenges such as difficulty in finding suitable caregivers or encountering issues related to punctuality and dedication.

Nevertheless, it is essential to acknowledge that Senior Helpers has taken steps to address the concerns raised by dissatisfied customers. The agency acknowledges the need for improved communication and is actively working towards resolving any existing issues. Despite some setbacks, there are still instances where customers have had positive encounters with caregivers from Senior Helpers. These experiences highlight the agency's potential to provide outstanding care when matched with the right caregiver.

In conclusion, Senior Helpers garners a range of reviews based on individual experiences. Some clients express their satisfaction, emphasizing how they found an ideal match for their loved ones and commend the agency's responsiveness. Conversely, others recount disappointments regarding caregiver availability, punctuality, and overall dedication to their role. It is crucial for prospective clients to consider these mixed sentiments when deciding whether or not to engage Senior Helpers' services and approach this decision with caution and careful consideration of their specific needs.

Physicians

• Pennsylvania Pain Management (0 miles)
• Fetzer-Clair Urology Associates (0.1 miles)
• Smile Krafters (0.1 miles)
• LVPG General, Bariatric and Trauma Surgery-1240 Cedar Crest (0.3 miles)
• Pulmonary Associates PC (0.3 miles)
• Sacred Heart Primary Care (0.9 miles)
• LVPG Internal Medicine (1.1 miles)

Pharmacies

• Cedar Care Pharmacy (0 miles)
• GIANT Pharmacy (1.8 miles)
• CVS Pharmacy (2 miles)
• Wegmans (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)

Hospitals

• Lehigh Valley Hospital - Mother/Baby Unit (0.3 miles)
• LVH Pediatric Unit (0.4 miles)
• Open Heart Unit (0.4 miles)
• Lehigh Valley Hospital (0.4 miles)
• Kaysch Pavilion (0.4 miles)
• Life Care Holdings (1 miles)
• St Luke's Hospital (2.4 miles)

Places of Worship

• St Thomas More Catholic Church (0.7 miles)
• Bethany United Methodist Church (2 miles)
• Christ Lutheran Church (2.9 miles)
• Dubbs Memorial Ucc (4 miles)

Restaurants

• Perkins Restaurant and Bakery (1 miles)
• Gourmet Buffet & Grill (1 miles)
• McDonald's (1 miles)
• Carrabba's Italian Grill (1.1 miles)
• TGI Friday's (1.1 miles)
• McDonald's (1.6 miles)
• Cali Burrito (2 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.3 miles)
• Starbucks (2.4 miles)
• Starbucks (2.5 miles)
• Panera Bread (3.5 miles)

Parks

• Cedar Creek Park (2.8 miles)
• Macungie Memorial Park (4 miles)
• Grange Park (4 miles)

Theaters

• Movie Tavern Trexlertown (3.2 miles)