The Ackerly at Timberland

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  • Interior

    A modern dining area featuring elegant furniture and warm lighting.
  • Outdoors

    A modern residential apartment building under a bright blue sky.
  • Decor

    A modern reception area featuring elegant wood paneling and illuminated decorative elements.
  • Living Room

    A cozy living room with comfortable seating and warm lighting.
  • Building

    Modern residential apartment building exterior under a clear sky.
  • Architecture

    A modern, well-designed lobby with comfortable seating and stylish decor.
  • Bedroom

    A cozy bedroom with a neatly made bed, large window, and decorative artwork on the wall.
  • Windows

    A modern living room with ample seating and large windows.
  • Dining

    A modern kitchen and dining area with contemporary lighting and furniture.
  • Landscaping

    A modern apartment complex with landscaped outdoor areas.
  • Kitchen

    A modern apartment interior featuring a compact kitchen and cozy living area with artwork on the wall.
  • Lighting

    A modern bar area with comfortable seating and stylish lighting.
  • Garden

    A modern courtyard featuring raised garden beds, a pergola, and outdoor seating.
  • Artwork

    A well-lit lobby area featuring wooden benches, green plants, and decorative wall art.

The Ackerly at Timberland

11795 NW Cedar Falls Dr, Portland, OR 97229

For more information about senior living options: (844) 490-3973

4.2 from 59 reviews
5 stars
37
4 stars
13
3 stars
1
2 stars
1
1 stars
7

Assisted Living Independent Living Memory Care Skilled Nursing Facility

Pricing

The Ackerly at Timberland offers a range of living options with costs that reflect its premium services and amenities. For a studio, residents can expect to pay $3,925 per month, which is marginally higher than the Washington County average of $3,909 and the state average of $3,815. The one-bedroom units are priced at $4,500, surpassing both county and state averages ($4,082 and $3,904 respectively). For those seeking more space, the two-bedroom option stands at $6,200 - significantly above the local average of $4,801 and the state's average of $4,436. Additionally, the semi-private rooms are priced at $6,250, again outpacing both comparators in Washington County ($4,848) and Oregon overall ($4,457). These figures suggest that while The Ackerly at Timberland may be on the higher end of the pricing spectrum within its region and state for various room types, it likely reflects an emphasis on quality and enhanced resident experience.

Room TypeThe Ackerly at TimberlandWashington CountyOregon
Studio$3,925$3,909$3,815
1 Bedroom$4,500$4,082$3,904
2 Bedrooms$6,200$4,801$4,436
Semi-Private$6,250$4,848$4,457

Overall Review

Pros

  • pro The staff at The Ackerly are described as incredible, kind, patient, and genuinely caring for the residents.
  • pro Residents enjoy healthy meals and appreciate the beautiful grounds of the facility.
  • pro Many families feel reassured by the variety of activities and programs available for their loved ones, such as flower arranging and movie nights.
  • pro The facility is noted for being new, clean, and well-maintained with nice apartments featuring modern appliances.
  • pro Visitors report having positive experiences during tours of the community, highlighting cleanliness and engagement with residents.
  • pro Several reviewers express appreciation for the friendly atmosphere among both staff and residents within the community.
  • pro Past events open to non-residents received positive feedback regarding staff interactions and overall hospitality.
  • pro The Ackerly offers various levels of care that meet diverse needs for seniors within its community.

Cons

  • pro The corporate culture at the facility is described as awful, with terrible communication from management.
  • pro A family member was left on the floor for two days without being checked on, leading to severe health consequences.
  • pro Management was blamed for miscommunication and lack of welcome upon transitioning to memory care, negatively impacting the resident's health.
  • pro There were issues with understaffing and high turnover rates among staff, which resulted in rushed care and dissatisfaction among residents.
  • pro Residents experienced neglect, such as being left in chairs for extended periods without proper supervision or care.
  • pro Families felt unsupported and were often made to feel responsible for issues that arose due to management shortcomings.
  • pro There was a notable lack of communication between leadership and staff, leading to unmet needs of residents and unhappy families.

Review

The reviews of various residents and families regarding their experiences at The Ackerly and LeisureCare facilities reveal a mixed bag of sentiments, with some praising the staff's dedication while others condemn the management and overall care standards. Many had high hopes when placing their loved ones in these communities but ultimately faced disappointment due to systemic issues that overshadowed positive aspects.

Several families shared deeply troubling accounts of neglect within the memory care unit. One reviewer recounted how they were forced to move their husband during his dying phase despite previous assurances from management that he would continue to receive care. This breach of trust left a profound impact, highlighting a corporate culture marked by poor communication and a lack of follow-through on promises made to families. Similarly, another family detailed an alarming incident where their mother was left unresponsive on the floor for two days due to negligence from the staff, ultimately resulting in severe health consequences from which she never fully recovered.

In contrast, some residents expressed satisfaction with individual caregivers who appeared genuinely committed to providing compassionate care. Positive feedback included commendations for staff members who were kind, patient, and attentive—a stark reminder that while employee intentions may be noble, they are often hindered by overall staffing shortages and high turnover rates within the facility. Despite residents enjoying healthy meals and engaging activities, this inconsistency in service raised concerns about whether all residents received equal levels of quality attention.

Visually appealing aspects of The Ackerly also drew praise among certain reviewers who appreciated its cleanliness and well-maintained facilities. Overall aesthetics played a significant role in initial impressions—many noted how beautiful grounds contributed positively to their touring experience. However, despite these visual merits, discrepancies between appearance and actual living conditions became apparent as more stories unfolded about inadequate management practices that led to unhappiness among residents.

Multiple individuals lamented about the lack of adequate communication between administration and families concerning their loved ones' care routines. In one instance, families expressed frustration over dining services that failed to report serious incidents or coordinate responses effectively during emergencies or other critical situations—leading them feeling isolated during moments when engagement was crucial. Instead of receiving guidance through challenging transitions like moving into memory care, many felt abandoned after being pressured into agreements without clear expectations set forth.

There are also glimpses of hope as a few reviewers emphasized what they found enjoyable during visits to The Ackerly or interactions with staff members; some appreciated social events open even to non-residents where friendliness abounded amongst employees. Moreover, others highlighted successful programming options available for residents like flower arranging or movie nights—demonstrating attempts at fostering community connections despite undercurrents suggesting inadequacies entrenched throughout day-to-day operations.

However, among these mixed reviews lies a prevailing cautionary sentiment: prospective clients should conduct thorough research before committing loved ones to The Ackerly or similar LeisureCare facilities. Given testimonies describing both uplifting encounters with dedicated staff alongside serious lapses in resident safety protocols oversaw by upper management—and long-term implications endured by vulnerable individuals—it is evident that while there might be pockets of excellence present within these environments, foundational flaws must first be addressed decisively before any genuine trust can be reestablished amongst families seeking peace for themselves and their cherished elders.

Features

Housing

  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Spa Spa
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments
  • Walking wheelchair assistance Walking wheelchair assistance

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Happy hour Happy hour
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Other religious services Other religious services
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wine tasting Wine tasting

Languages Spoken

  • English English

Description

The Ackerly at Timberland in Portland, OR is a premier assisted living community that offers various housing options, including 2-bedroom apartments and studio apartments. They provide a range of care services to suit individual needs, including independent living, memory care, and skilled nursing facility options.

Residents at The Ackerly can enjoy a wide array of amenities designed to enhance their daily living experience. These include activities on-site, air-conditioning, bath tubs, beautician services on-site, cable or satellite TV, devotional services both on-site and off-site, a dining room, full kitchen facilities, a garden area, ground floor units for easy accessibility, housekeeping services, indoor common areas for socializing and relaxation, laundry services, outdoor common areas for enjoying nature, party spaces for celebrating special occasions with loved ones, resident parking facilities ensuring convenience for residents and visitors alike. Additionally they also offer respite or short-term stays and transportation & parking facilities for added convenience.

Care services provided at The Ackerly include diabetic care management, incontinence care support as well as meal preparation and service. Medication management is also available to ensure the health and safety of residents. Physical therapy services are provided along with walking wheelchair assistance to promote mobility.

When it comes to dining options at The Ackerly at Timberland, residents can indulge in a diverse range of culinary experiences that cater to different dietary preferences. These include gluten-free options, guest meals for entertaining visitors from outside the community. International cuisine is available alongside low/no sodium dishes. Meals are provided by professional chefs and served restaurant-style or via room service. Vegan and vegetarian options are also available.

Residents can look forward to engaging in a variety of stimulating activities offered at The Ackerly such as art classes which allow them to explore their creativity. Day trips and outings are organized regularly for those who enjoy exploring nearby attractions. Devotional activities both on-site and off-site cater to spiritual needs, while educational speakers and life-long learning programs provide opportunities for continued growth and enrichment. Happy hours, live musical performances, and wine tastings add a touch of fun and entertainment to residents' daily lives. Other religious services are offered, and there is also a visiting chaplain or priest available.

The location of The Ackerly at Timberland offers convenient access to various amenities in the area. There are three cafes, eight parks, 14 pharmacies, 12 physicians' offices nearby, as well as 19 restaurants offering diverse dining options. Transportation options are easily accessible with three transportation facilities nearby. Additionally, there is a place of worship located nearby as well as two theaters providing cultural entertainment options. In case of emergencies or medical needs, one hospital is also located close by.

Overall, The Ackerly at Timberland in Portland, OR provides a welcoming and vibrant community where residents can enjoy an active and fulfilling lifestyle in a comfortable and convenient setting.

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Nearby Places of Interest

This part of Portland, Oregon is a well-connected and convenient area with a variety of amenities and services that cater to senior living needs. There are several reputable physicians within a short distance, including orthopedic specialists, pediatricians, and primary care providers. Additionally, there are pharmacies nearby for easy access to medications. Public transportation options such as the Sunset Transit Center and MAX stations make it easy to get around the city. For leisure activities, there are theaters, cafes, and parks in close proximity for entertainment and relaxation. Places of worship like St John Fisher Church offer spiritual support for residents. In case of emergencies or medical needs, hospitals like Legacy Good Samaritan Medical Center and Shriners Hospitals For Children are located within a reasonable distance from this neighborhood. Overall, this area provides a convenient and comfortable environment for seniors looking to settle down in Portland.

Physicians

  • Thomas D Kowalik MD - Orthopedic & Fracture Specialists (0.3 miles)
  • Marshall, Katharine Providence Medical Group Saint Vincent (1.5 miles)
  • One Medical (1.6 miles)
  • Virginia Garcia Memorial Health Center (1.6 miles)
  • The Doctors Luce Pedia (2.3 miles)
  • The Portland Clinic (2.8 miles)
  • Legacy Medical Group-Raleigh Hills (3 miles)

Restaurants

  • McDonald's (0.8 miles)
  • Roxy's Island Grill (1.4 miles)
  • Shake Shack (1.4 miles)
  • Five Guys Burgers & Fries (1.4 miles)
  • McDonald's (2 miles)
  • Skyline Restaurant (2.3 miles)
  • Chick-Fil-A (2.5 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Rite Aid (1.4 miles)
  • QFC Pharmacy (2.2 miles)
  • Stone Age Farmacy PDX (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.9 miles)
  • Rite Aid (3.4 miles)

Transportation

  • Sunset Transit Center (1.1 miles)
  • Beaverton Creek MAX Station (2.3 miles)
  • TriMet Quatama/NW 205th Ave MAX Station (4.3 miles)

Theaters

  • Century Theater Cedarhill (1.7 miles)
  • Regal Evergreen Parkway & RPX (3.7 miles)

Cafes

  • Aurora Coffeehouse PDX (1.8 miles)
  • Starbucks (2.4 miles)
  • Black Rock Coffee Bar (3.4 miles)
  • The Great North (5.2 miles)
  • Panera Bread (5.3 miles)
  • King's Hookah Lounge (5.3 miles)
  • Starbucks (5.4 miles)

Parks

  • Tualatin Hills Nature Park (2.5 miles)
  • Kaiser Woods Park (3.3 miles)
  • Fir Grove Park (3.4 miles)
  • Burntwood West Upper Park (4.1 miles)
  • Butternut Park (4.4 miles)
  • Granada Park (4.8 miles)
  • Washington Park (4.8 miles)

Places of Worship

  • St John Fisher Church (4.8 miles)

Hospitals

  • Legacy Good Samaritan Medical Center (5 miles)
  • Shriners Hospitals For Children (5.5 miles)

Frequently Asked Questions

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