2350 South East 60Th Avenue, Portland, OR 97206
For more information about senior living options: (844) 490-3973
Courtyard at Mount Tabor presents itself in many reviews as a warm, welcoming community where dedicated staff, clean surroundings, and a homey atmosphere come together to support residents and their families. One family describes moving their loved one into the Courtyard as a difficult transition after 70 years in a family home, yet they found the experience to be "wonderful" from the tour in March through the days that followed. The move-in process was smooth, aided by a staff member who recommended a moving company that did an excellent job. Maintenance staff assisted with hanging large pictures and getting the TV and landline connected, and several small gestures made a big impression: a Trailblazer garden plot and even a Trailblazer flag, plus a welcome by a Trailblazer mug and two plants on the kitchen counter. The experience extends beyond logistics; the staff are repeatedly described as kind, compassionate, good listeners, and consistently attentive to visitors. The mom in this story quickly made friends, participates in activities like Balance class three times a week, joins a weekly singing group, and looks forward to Friday entertainment. The grounds and interior spaces are praised for cleanliness and upkeep, and the diversity of daily activities is highlighted as a major positive feature. Overall, this account emphasizes a strong sense of safety, belonging, and personal attention that helps families feel confident about the care their loved ones receive.
Another lengthy account centers on a family member who has lived in the community for three years, spanning Park (Assisted Living) and Pavilion (Memory Care). The reviewer is emphatic that the direct care team - med techs, caregivers, and front desk staff - has largely been wonderful. The core concern is not the day-to-day caregiving but the leadership, which has experienced a constant state of flux. Pavilion Memory Care, in particular, has seen six directors in just over a year, a turnover that the family characterizes as egregious and unsettling for those trusting their loved one to the facility's care. The reviewer notes multiple leadership changes accompanied by repeated promises that never fully materialized, and expresses ongoing frustration about communication and consistency in care. They document attempts to engage with leadership over a year and acknowledge that the new Executive Director in 2023 was open about inherited challenges and that transparency and compassion offered some reassurance. They still describe Pavilion as a reasonable choice for memory care in the Portland area, but warn that it remains a work in progress and that families should be aware of ongoing staffing and process kinks.
The narrative continues with an urgent update in 2025, underscoring a troubling pattern: nine different directors in three years. The reviewer notes a cascade of leadership turnover that is followed by a significant drop in care stability, including the absence of an activities director in Pavilion. The loss of essential staff, lack of timely communication about those changes, and the burden placed on overworked caregivers are cited as central concerns. The family indicates that while they still deem their loved one safe at Courtyard, they no longer trust MBK's ability to manage care or retain key personnel. This has pushed them to begin exploring other care options in the Portland area, illustrating how leadership upheaval directly translates into perceived care risk from a family's perspective.
Among the most positive voices is a detailed account emphasizing Riley's patient, intelligent, and kind approach during tours and interactions. Riley helped coordinate visits across different parts of the facility, accommodating various family members, and she, along with some assisted living residents, offered a reassuring, welcoming impression. The reviewer notes that the independent and assisted living apartments are attractive and reasonably priced compared with other local facilities, and that the community's size feels balanced - not too large, not too small. The sentiment is that Courtyard is a comfortable, well-designed place to consider for a loved one who may require different levels of care over time. The reviewer also expresses appreciation to the staff for going the extra mile, creating a sense of ease for families evaluating a potential transition.
Other testimonials cluster around mercifully consistent positives: excellent service, a concierge team that made meaningful connections with residents and families, and close proximity to walking trails that support an active lifestyle. The overall experience, according to these notes, includes plenty to do - exercise classes, diverse presentations, music across genres, book and current events discussions, games, crafts, and regular social gatherings. Families repeatedly highlight the feeling of safety, security, and community, with residents appearing content and well cared for. Positive remarks also extend to specific staff members, such as Kristie Haines, the Director of Environmental Services, who is praised for hands-on problem-solving and for leading meetings that address residents' suggestions. The account stresses a responsive, resident-centered approach where staff take responsibility for practical issues and communicate about how solutions are implemented.
There is, however, a stark counterpoint within the collection of reviews. One family's experience paints a grim, if isolated, picture of severe neglect and unsafe conditions in Pavilion Memory Care. They describe a room overwhelmed with filth, urine and feces, menacing volumes of contraband, and a troubling array of personal care items left in disarray. They recount a hospital stay followed by a two-week absence and a series of alarming incidents - from hoarded and dangerous belongings to bodily fluids and injuries - that culminate in accusations of widespread neglect and deception by the administration. The reviewer asserts that the facility's leadership prioritizes billing over decency, with no transparency or adequate communication about ongoing care and safety concerns. The family claims retaliation and vows to pursue media and regulatory channels while actively seeking alternative care options. This account stands in stark contrast to the other reports, underscoring that experiences can vary dramatically within the same community.
Together, these reviews sketch a landscape of a Courtyard community that can be a deeply supportive, engaging, and responsive home for many residents. Several stories celebrate a culture of kindness, meaningful activities, and practical help that makes navigating aging and transitions manageable. The same collection also acknowledges that leadership changes, communication gaps, and the pressures on care staff can create instability and anxiety for families, particularly those with loved ones in memory care environments. Prospective families are encouraged to look beyond surface impressions and ask about leadership continuity, staff ratios, and how the facility plans to sustain programming, especially in memory care where consistent staffing and organized activities are critical to quality of life. In sum, Courtyard at Mount Tabor presents a well-regarded, people-centered community that shines in daily caregiving and resident life, while also facing real challenges that require vigilant oversight and ongoing improvement.
The Courtyard at Mt Tabor Pavilion in Portland, OR is an exceptional assisted living community that offers a wide array of amenities and care services to meet the needs of its residents. The accommodations are fully furnished and include cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for convenience. Housekeeping services ensure that the living spaces remain clean and comfortable.
The community boasts beautiful outdoor spaces and gardens where residents can relax and enjoy nature. Additionally, there are dining rooms where residents can partake in delicious meals prepared by skilled staff who cater to special dietary restrictions. The staff also assists with daily activities such as bathing, dressing, transfers, and medication management.
Residents can enjoy a variety of activities organized by both staff and fellow residents. These activities range from resident-run events to scheduled daily activities designed to promote mental wellness and engagement within the community.
The location of the Courtyard at Mt Tabor Pavilion is also highly convenient, with numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby. This ensures that residents have easy access to all necessary amenities and healthcare services.
Overall, the Courtyard at Mt Tabor Pavilion offers a vibrant assisted living community where residents can receive exceptional care while enjoying a comfortable and fulfilling lifestyle.
Courtyard At Mt Tabor Pavilion is located at 2350 South East 60Th Avenue, Portland, OR 97206 in Multnomah County, Oregon
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