Friendship Health Center in Portland, OR
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Information last verified:
3320 South East Holgate Boulevard, Portland, OR 97202
For more information about senior living options: (844) 490-3973
The facility is described as amazing, with a consistent, thoughtful, and thorough team that shows up for residents. The staff, including CNAs and nurses, are praised as compassionate, skilled, and consistently available. The new management is credited with transforming the culture for the better. The therapy team is lauded as heroes for helping patients regain strength and learn new skills. The meals are considered good and nutritious, with kitchen staff displaying a can-do attitude and accommodating dietary needs. Activities abound, including music, and the center is pet-friendly. Reviewers would recommend Friendship Health Center to others, highlighting its caring staff and supportive environment.
The center is described as severely understaffed and poorly managed, causing long waits for call lights. Residents’ pain medications are delayed or withheld, sometimes requiring family members to provide meds. Caregivers are said to neglect basic needs, with insufficient staff to help with toileting and daily hygiene. Reviewers label the facility as unprofessional, with management more focused on drama than patient care. There are claims of unsafe conditions, including oxygen being left unplugged and delays in hospital transfers. The kitchen is criticized for bland, low-quality food and poor dietary accommodations. High staff turnover and burnout lead to inconsistent care and missed care instructions. Some reviews mention racist treatment of residents and agency nurses. Several commenters urge others not to send loved ones there and call for the facility to be shut down or investigated.Friendship Health Center in Portland is best suited for families seeking post-acute rehabilitation care where therapy strength and compassionate bedside attention are prioritized, and where vigilant family involvement can compensate for variability in staffing. The strongest case for this community rests with residents who need structured therapy to regain mobility after a hospital stay and who benefit from a team that, when operating at its best, delivers attentive nurses, capable CNAs, and therapists who push toward real progress. In rooms with accessible rehab equipment, the environment can feel calm and focused, and moments of genuine care from individual staff members do surface, especially in therapy sessions and daily nursing follow-through.
Those considering alternatives should reckon with a spectrum of cautions that recur in the reviews. The facility is not a universal fit for long-term, high-acuity needs or for families unwilling to advocate relentlessly for timely care and consistent medication management. For residents who require dependable, around-the-clock attention, rapid call-light responses, and foolproof medication administration, the array of negative experiences, persistent understaffing, long waits for assistance, and occasional medication errors, points to significant risk. Families should seriously consider competing options that demonstrate stronger nurse-to-patient ratios, more stable leadership, and a reputation for reliable, predictable service.
The core positives here, skilled rehabilitation therapy, genuine caregiver kindness, and a culture of compassionate attention, do carry meaningful weight when weighed against the cons. Several reviews highlight excellent therapists and capable nurses who stay engaged with patients, promote recovery, and coordinate with doctors and hospice when needed. The care teams that show up consistently can push a patient through meaningful improvement, especially during short-term stays focused on regaining function. When management has stabilized and staff cohesion improves, the facility can feel cohesive, clean, and supportive, with families feeling at least some confidence in the team’s expertise and in the quality of rehab that accelerates progress toward discharge.
On the downside, the most troubling themes cluster around staffing instability and the downstream effects. Reports of inadequate call-light response, delayed pain control, missed meals, and missed or incorrect medications illustrate a climate where safety and comfort can be compromised on hard days. Several families describe high turnover, insufficient coverage on night shifts, and a culture where administrative upheaval erodes continuity of care. The food program, while not universally detested, is repeatedly called bland or not well matched to dietary needs, which can aggravate issues for residents with diabetes or other nutritional requirements. Taken together, these patterns undermine consistency, which is critical for older adults recovering from surgery or illness.
From a practical decision-making perspective, several concrete steps can help families determine fit. Begin with a direct conversation about staffing: what is the current nurse-to-patient ratio, how many aides are assigned per shift, and how the facility ensures timely responses after a call light. Request a tour focused on therapy spaces, rehabilitation schedules, and the cadence of daily care routines. Probe the leadership structure: how recent management changes have influenced culture, accountability, and incident follow-up. Ask to speak with the therapy team about goals for a typical post-op rehabilitation course and to review a sample plan-of-care for a resident with diabetes and heart failure. Finally, verify the facility’s process for medication reconciliation and incident reporting, and seek recent resident or family references who experienced continuity of care.
The decision hinges on balancing recovery potential against daily care risk. If the priority is robust, goal-driven rehabilitation delivered by a skilled therapy cadre and supported by caregivers who genuinely connect with patients, Friendship Health Center can be a strong option, provided due diligence is paid to staffing and oversight. For families who require unwavering reliability in medication administration, fast call-light responses, and a consistently calm, well-managed environment, alternatives with longer track records of stable operations and lower turnover are likely to be the safer bet. In short, the center holds real promise for short-term rehab when care teams are well-staffed and well-led, but it asks for careful screening and ongoing advocacy to ensure that the promised level of care remains constant week to week.
Ultimately, this community edges toward a favorable choice for recovery-focused residents whose families can actively participate in care planning and monitoring. The strongest endorsement comes from those who experience the therapy team's competence and the care staff’s willingness to go the extra mile, even as they acknowledge the times when staffing gaps and administrative upheaval disrupt smooth daily operation. For long-term residents or those with intensive, ongoing medical needs, caveats about staffing consistency and promptness of care should steer families toward facilities with more stable staffing models and proven, day-to-day reliability. When aligned with the right resident profile and a proactive family engagement plan, Friendship Health Center can deliver meaningful recovery and compassionate care, even as it remains essential to verify current staffing and leadership conditions before moving forward.
100 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Friendship Health Center in Portland, OR is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a variety of amenities designed to cater to the needs and preferences of its residents. A beauty salon is available for residents to pamper themselves, while cable or satellite TV provides entertainment options. Community-operated transportation is provided for convenient outings and appointments, and a computer center is available for residents to stay connected with their loved ones.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. A fitness room is available for those who want to stay active, while a gaming room provides opportunities for leisure activities. The community also boasts a beautiful garden and outdoor space where residents can relax and enjoy nature.
Private bathrooms offer convenience and privacy, while housekeeping services ensure that the living spaces are kept clean and tidy. Move-in coordination services help ease the transition for new residents. For book lovers, there is a small library on-site. Telephone services are provided, as well as Wi-Fi/high-speed internet access.
In terms of care services, Friendship Health Center offers 24-hour call system and supervision to ensure round-the-clock support for its residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The dedicated staff assists with medication management and follows special dietary restrictions including diabetes diets.
The assisted living community also places emphasis on mental wellness through its mental wellness program. Transportation arrangements are made for non-medical needs as well as doctors' appointments.
Residents at Friendship Health Center have plenty of opportunities to engage socially through various activities planned by the staff including fitness programs, daily scheduled activities, resident-run activities, and planned day trips.
Located in Portland, OR, this assisted living community benefits from its proximity to numerous amenities in the area such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. With the combination of exceptional amenities and care services, Friendship Health Center offers a comfortable and enriching living experience for its residents.
Friendship Health Center is located at 3320 South East Holgate Boulevard, Portland, OR 97202 in Multnomah County, Oregon
Friendship Health Center on seniors.fyi includes 7 photos including images showing building, entrance, landscaping, exterior, trees, pathway, shrubs, healthcare, and more.
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