Laurelhurst Village

Pros

• Laurelhurst Village was very good for post-surgery rehab and had skilled nursing.
• The staff at Laurelhurst Village were kind and responded in a reasonable amount of time.
• The private rooms in the skilled nursing area were very good, with wonderful televisions.
• The facility was clean and the staff at Laurelhurst Village were helpful and accommodating to specific dietary needs.
• The building had all levels of care available in one campus, making it convenient for residents and their families.
• Laurelhurst Village had a friendly staff, and the place was clean with good pricing.
• The rehab services provided by Laurelhurst Village were excellent.
• The senior assisted living home that was toured seemed nice, with friendly nurses and tidy rooms.

Cons

• The lack of staff at Laurelhurst Village led to a patient having to call 911 for help, which is unacceptable.
• A CNA at Laurelhurst Village told a patient to "deal with the pain" and questioned their honesty when they asked for assistance with changing.
• The management at Laurelhurst Village is neglecting adequate staffing, resulting in long wait times for patients to receive help.
• Patient care at Laurelhurst Village is poor, indicating issues with management.
• The care of patients at Laurelhurst Village is terrible, with slow response times and neglect of basic needs.
• The facility failed to inform a patient how to use their call button, leading to them being left alone for hours and resulting in an accident.
• The hospital's referral of patients to Laurelhurst Village should be ashamed as it operates a horrendous facility.
• Laurelhurst Village continues to employ non-responsive CNAs and aides, leading to feelings of pain, fear, and abandonment by patients.
• Staff at Laurelhurst Village disregarded a patient's need for assistance with a bedpan, resulting in injury and transportation back to the hospital.
• Basic human needs were not met without begging for help at Laurelhurst Village, causing distress for patients.

Review

Laurelhurst Village, a senior care facility located in Portland, has received a range of reviews from former residents and their families. There seems to be a mixed experience when it comes to the quality of care and staffing at the facility.

One resident who stayed at Laurelhurst Village for post-surgery rehab had a positive experience overall. They praised the prompt response time of staff members and appreciated their kindness. However, they did have some issues with the food provided. The facility itself is an older building but offers private rooms equipped with amenities like television with Comcast.

In contrast, another reviewer expressed deep disappointment in the lack of staff responsiveness and care provided to their mother during her short stay at Laurelhurst Village. They were appalled by an incident where their mother had to call 911 due to neglect by staff members who told her to "deal with the pain." This reviewer believed that the facility was understaffed and that management needed to address these issues promptly.

On the other hand, one family member expressed gratitude for how well Laurelhurst Village has cared for their sister. They mentioned that the staff was helpful, ensuring their sister felt at home by accommodating her dietary needs and allowing her to personalize her living space. Additionally, they appreciated the efforts made by the facility to prevent the spread of COVID-19.

However, another individual criticized Laurelhurst Village's management for neglecting proper staffing levels. They witnessed instances where patients' call buttons went unanswered for prolonged periods due to insufficient caregivers available on a particular level. The reviewer also noted that patient care was subpar, highlighting cold food being delivered without attempts to warm it up and infrequent checks on patients throughout the day.

Another reviewer echoed these concerns about poor care and support from CNAs (Certified Nursing Assistants) and aides at Laurelhurst Village. They recounted instances where their loved one had to wait over an hour for assistance after pushing the call button. The food also arrived late and cold, and the bathroom needs of patients were neglected. This reviewer strongly advised against sending loved ones to this facility.

Despite the negative reviews, one family member had a positive experience with Laurelhurst Village. They appreciated the facility's focus on activities tailored to their father's interests, such as socials and events for male residents. The parent also enjoyed participating in an inter-generational choir. The family selected this location due to its offering of various levels of care without needing to relocate again, providing them peace of mind knowing their parents are well-cared for.

Lastly, there was a review from someone who visited the facility during a tour led by a friend who worked there. While noting that some seniors did not appear happy, they generally found the residents and staff to be friendly and kind. Cleanliness was emphasized, with nurses working diligently to maintain a tidy environment. However, the food did not appeal to this particular reviewer's palate, and there was a distinct smell throughout the facility reminiscent of hospitals.

In conclusion, Laurelhurst Village receives mixed reviews from past residents and visitors. While some reviewers praised aspects like responsiveness and cleanliness, others expressed deep dissatisfaction with staffing levels and the quality of care provided. Future residents or family members should carefully consider these various perspectives when making decisions about senior care options.

Restaurants

• Baby Doll Pizza (0.2 miles)
• Bluto's (0.2 miles)
• Guero (0.3 miles)
• Screen Door Eastside (0.5 miles)
• Stammtisch (0.5 miles)
• Fire on the Mountain (0.8 miles)
• Belmont Station (0.8 miles)

Parks

• Laurelhurst Park (0.5 miles)
• Oregon Park (0.6 miles)
• Colonel Summers Park (0.7 miles)
• Mt. Tabor Park (1.6 miles)
• Normandale Park (1.7 miles)
• Governor Tom McCall Waterfront Park (1.9 miles)
• Alberta Park (2.1 miles)

Pharmacies

• Walgreens (0.6 miles)
• Fred Meyer Pharmacy (0.6 miles)
• Fred Meyer Pharmacy (1 miles)
• Rite Aid (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Brooklyn Pharmacy (1.6 miles)
• Walgreens (1.7 miles)

Cafes

• Common Grounds Coffee House (0.9 miles)
• Coava Coffee Roasters (1.4 miles)
• Peet's Coffee and Tea (1.4 miles)
• Dutch Bros Coffee (1.4 miles)
• Starbucks (1.7 miles)
• Portland Cà Phê (2 miles)
• Dutch Bros Coffee (2 miles)

Physicians

• Richmond Family Health Center (1.1 miles)
• Legacy Medical Group (1.3 miles)
• Family Medical Group, PC (1.6 miles)
• ZoomCare (2.2 miles)
• Legacy Medical Group-Emanuel (2.4 miles)
• To Summy Od Myoptic Optometry Dr Summy To Optometrist Portland (2.8 miles)
• Good Samaritan Building 1 (3.2 miles)

Transportation

• TriMet Hollywood/NE 42nd Ave Transit Center (1.2 miles)
• Amtrak (2.2 miles)

Theaters

• Hollywood Theatre (1.3 miles)
• Regal Pioneer Place (2.1 miles)

Places of Worship

• St Rose Catholic Church (2.1 miles)

Hospitals

• Legacy Emanuel Childrens Hospital (2.5 miles)
• Randall Children's Hospital (2.5 miles)
• Legacy Emanuel Burn Center (2.6 miles)
• Portland VA Medical Center (2.9 miles)
• Shriners Hospitals For Children (2.9 miles)
• Doernbecher Children's Hospital (2.9 miles)
• Legacy Good Samaritan Medical Center (3.2 miles)