Mirabella at South Waterfront- CCRC

Pros

• The community has a nice restaurant.
• The facilities seem well-maintained.
• Some staff members provide satisfactory service.
• The community offers the option to change caregivers if needed.
• The community prioritizes residents' dressing requirements, albeit inconsistently.
• The majority of staff members are polite and professional.
• There is a sense of efficiency in the restaurant's service.

Cons

• The staff did not properly dress the loved one.
• The people working at the community were rude and unhelpful.
• The restaurant servers seemed rushed and uninterested in providing good service.
• The reviewer would not bring their loved one back to this community.

Review

A Disappointing Experience at a Community with Unfulfilled Promises

Despite high expectations and the belief that increased payment would ensure better service, one community failed to meet the standards of care for a loved one. The dissatisfaction stemmed from incomplete dressing during changes and encounters with rude staff members. Additionally, even though they boasted an appealing restaurant setting, the hurried demeanor of serving staff left much to be desired. This review aims to explore these grievances in detail.

First Concern: Incomplete Dressing During Changes One of the most disturbing aspects mentioned by a dissatisfied customer was the staff's inability to complete dressing their loved one properly during changes. It is distressing when caregivers entrusted with such an essential duty fall short in their responsibilities. Consistency and attention to detail are vital in providing proper care, especially for individuals who may require assistance extensively.

Second Concern: Rude Staff Members Aside from unfinished tasks, the reviewer lamented the presence of rude individuals within this community. Caregivers who behave as though they do not wish to be bothered may greatly impact residents' emotional well-being. Compassion and empathy are at the core of caregiving professions, ensuring a nurturing environment for those who need it most. Unfortunately, this community did not prioritize cultivating positive interactions between staff and residents.

Third Concern: Rushed Service at the Restaurant While boasting a distinguished restaurant facility, the customer found that dining experiences were marred by servers constantly rushing through their tasks. The ambiance might have been appealing, but the experience was tarnished by hurried service that detracted from enjoyment or relaxation during meals. Outstanding service should encompass attentiveness and dedication to guests' needs beyond mere efficiency.

A Lack of Quality Service: These reviews indicate that this particular community failed to uphold its commitment to providing quality care while catering to residents' needs effectively. Albeit offering desirable amenities like an attractive restaurant, it is evident that actions did not match the promises made.

It is disheartening when a community falls short of expectations, especially when it involves the well-being and care of loved ones. In this instance, negligent dressing during changes combined with rude and unaccommodating staff members left an indelible mark on the reviewer's perception of this community. Additionally, despite a visually appealing restaurant, the rushed service provided by its staff further detracted from what could have been a pleasant dining experience.

When trusting our loved ones' care to any facility, it is crucial to consider firsthand experiences and reviews from others. Ultimately, this community's shortcomings highlight the necessity for vigilance in selecting suitable care environments where loved ones can receive proper attention, respect, and compassion.

This part of Portland, Oregon offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple hospitals, pharmacies, cafes, and restaurants within close proximity, residents have easy access to healthcare services and everyday essentials. The abundance of parks provides opportunities for outdoor recreational activities, while nearby theaters offer entertainment options. Additionally, transportation options such as Amtrak and TriMet are easily accessible for those who may require it. Overall, this neighborhood provides a well-rounded community with various resources to cater to the needs of senior residents.

Hospitals

• Portland VA Medical Center (0.6 miles)
• Doernbecher Children's Hospital (0.7 miles)
• Shriners Hospitals For Children (0.9 miles)
• Legacy Good Samaritan Medical Center (2.6 miles)
• Legacy Emanuel Childrens Hospital (3.1 miles)
• Randall Children's Hospital (3.2 miles)
• Legacy Emanuel Burn Center (3.3 miles)

Restaurants

• Dough Zone Dumpling House (0.7 miles)
• Upper Left Roasters (1.3 miles)
• Lardo (1.3 miles)
• Kachka Co. (1.5 miles)
• Produce Row Cafe (1.6 miles)
• Momo's (1.6 miles)
• Wayfinder Beer (1.6 miles)

Parks

• Terwilliger Playground (0.8 miles)
• Governor Tom McCall Waterfront Park (1.2 miles)
• Colonel Summers Park (1.6 miles)
• Alberta Park (1.8 miles)
• Albert Kelly Park (2.1 miles)
• Sellwood Park (2.2 miles)
• Washington Park (2.3 miles)

Pharmacies

• Brooklyn Pharmacy (0.8 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Fred Meyer Pharmacy (2.1 miles)
• Rite Aid (2.1 miles)
• Fred Meyer Pharmacy (2.1 miles)

Cafes

• Coava Coffee Roasters (1.2 miles)
• Dutch Bros Coffee (1.6 miles)
• Portland Cà Phê (1.7 miles)
• King's Hookah Lounge (2 miles)
• Dutch Bros Coffee (2 miles)
• Keeper Coffee Co. (2.5 miles)
• Starbucks (2.5 miles)

Theaters

• Regal Pioneer Place (1.4 miles)
• Hollywood Theatre (3.6 miles)

Transportation

• Amtrak (2.2 miles)
• TriMet Hollywood/NE 42nd Ave Transit Center (3.5 miles)

Physicians

• Richmond Family Health Center (2.4 miles)
• Good Samaritan Building 1 (2.5 miles)
• Sellwood Medical Clinic (2.6 miles)
• Legacy Medical Group (2.7 miles)
• Legacy Medical Group-Emanuel (3.1 miles)
• Family Medical Group, PC (3.6 miles)
• To Summy Od Myoptic Optometry Dr Summy To Optometrist Portland (3.7 miles)

Places of Worship

• St John Fisher Church (3.1 miles)