OHSU Hospital and Clinics

Pros

• Christina went above and beyond to ensure the patient was comfortable during delivery, decorating the room with candles and lights and assisting at every step.
• One reviewer called the experience wonderful, praising the staff as super helpful and attentive to their daughter's problem.
• On 14A, doctors, physical therapists, and nurses provided professional, polite care and did everything possible to make the family comfortable.
• OHSU was praised for exceptionally kind staff and smooth efficiency, making the visit seamless and showing that people come first.
• The hospital was described as one of the good ones, with wonderful staff from doctors to sanitation and nurses who were all-stars and very friendly.
• A patient expressed deep gratitude to the nurses, CNAs, and all staff for saving their life and for care that supported their recovery.

Cons

• The reviewer described the billing department as troublesome and threatening collections for unpaid balances.
• They alleged the hospital withdrew $189 from their checking account two days after paying off $1499 and gave them a lengthy, unhelpful refund process.
• They said they were sent home with glass still in their face and that a possibly broken wrist was not treated.
• They accused a nurse practitioner of chipping their tooth during anesthesia and described the nurses as rude.
• They claimed malpractice by a doctor and said complaints to the medical board and attorney general went unheard, with the doctor retiring afterward.
• They criticized the hospital's culture, saying it's run by residents and that teamwork between nurses and doctors was lacking, with snarky comments.
• They reported the emergency department staff had an attitude problem and failed to listen to patients.
• They alleged the hospital would not take their insurance and demanded upfront payments, questioning nonprofit status.

Review

Across the collection of voices about OHSU Hospital, one theme keeps showing up: experiences run the full gamut. Some patients praise the care they received, the kindness of particular staff, and the way certain moments felt life-saving. Others describe frustration that touches billing, insurance, and administration, deep concerns about safety and communication, or a sense that the culture on the floor could be more collaborative. Taken together, these accounts paint a picture of a large institution where individual experiences swing dramatically from exemplary to maddening, depending on who you encounter and when.

Several readers recount serious trouble with the billing department. One note describes a patient who was making regular, manageable payments - 50, then 100 dollars, paying what they could - only to be blindsided by a paper demand to pay in 10 days or be sent to collections. The patient tried to set up a payment plan, but the hospital insisted on a $189 monthly payment and threatened collections if that wasn't met. Months of payments followed, and then, after finally coming up with $1,499 to settle the balance, the same department withdrew $189 again from the checking account. They were given the runaround about a supervisor, a refund that was issued as a check rather than a direct return to a card, and a sense that there was no urgency for someone living paycheck to paycheck. The frustration with communication and perceived lack of compassion from administration stands out as a recurring grievance.

On the clinical side, the reviews range from genuinely alarming to deeply appreciative. One reviewer reports "terrible nurses, especially Lindsy," and an experience where glass remained in her face after a procedure, with no cleaning and a broken wrist not being addressed properly - later confirmed by an X-ray. That patient hints at how a lapse in basic safety and attentiveness can erode trust at a moment when patients are most vulnerable. Elsewhere, readers describe strong positive experiences with nursing and other staff. For example, one commenter thanks Christina for going "above and beyond" during a delivery, decorating the room with candles and lights to calm the patient, helping to the restroom, and supporting every step of the way. That kind of bedside care and personal touch is celebrated as a standout moment of comfort during a stressful time.

Insurance and scheduling concerns also appear as a recurring thread. A family recounts frustration when their son was scheduled for a hernia surgery and was told, late in the process, that the hospital would not accept his insurance and would require a substantial upfront payment. The commenter frames the situation as a lack of alignment with nonprofit expectations, accusing the hospital of acting more like a profit-driven entity than a patient-centered nonprofit. The tone is one of disillusionment and disappointment, underscoring how crucial clear, timely communication and financial transparency are to maintaining trust, especially when people are preparing for surgery.

Several notes underscore how even when care goes well, communication gaps can color the experience. One reviewer recalls calling the emergency area to contact a specific staff member who had cared for their daughter, but encountered a different staff member with a blunt attitude problem. Another remembers a rapid plan to expedite an emergency surgery after an initial disappointment, crediting the medical teams - doctors, physical therapists, and nurses on a particular floor - for treating the patient and family with care and professionalism, and for keeping them informed during a tense time. The contrast between individual staff members - some turning in standout, compassionate performances and others leaving patients feeling dismissed or uncertain - appears repeatedly.

There are statements that touch on broader systemic concerns as well. A critic raises questions about how much of the hospital is run by resident physicians and notes cultural issues - snarky comments from long-tenured nurses, a sense that some staff prefer to "own" a high-status role rather than function as part of a team, and a call for better teamwork and patient listening. These reflections point to a culture clash rather than a straightforward critique of one poor department or one bad encounter. The underlying sentiment is that the patient experience could be markedly improved with more unified, team-based care and a culture that centers the patient's voice.

Some reviews tell a story of profound gratitude and resilience. One patient, who survived a long, painful medical ordeal, writes at length about the ongoing recovery and wound care that followed - months and then more than a year of rehabilitation, loss and perseverance, and ultimately gratitude for the nurses and staff who saved their life and supported them through the darkest days. This account is among the most moving in the collection: it emphasizes the life-changing impact of dedicated caregivers, even as the patient notes that the road to recovery remains long and challenging. In another heartfelt note, the author thanks the nursing team in a general sense, praising the overall care, the food, and the attentiveness that helped them feel seen and valued.

Among the mixed bag of experiences, there are also lighter, yet telling, moments of appreciation. A traveler recounts encountering a hospital that stepped up to meet urgent needs for oxygen during a family medical emergency, noting that within about an hour the patient was provided with full tanks and carriers, delivered with kindness and efficiency. The reviewer frames this as a powerful reminder that a hospital can and should prioritize people over bureaucratic hurdles, delivering practical care alongside emotional support. Another commenter describes a positive, ongoing sense of safety and respect from clinicians and support staff on a particular unit, highlighting specific nurses and aides who made a meaningful difference during a difficult stay.

Taken together, the narratives reveal a hospital that is capable of extraordinary care and ordinary friction in equal measure. There are stories of compassionate, personalized attention - nurses who go beyond the call of duty, staff who make sure a room feels like a sanctuary during a stressful moment, and teams that marshal resources to expedite care when time matters most. They are balanced by accounts of administrative and financial challenges, moments where safety or communication did not meet expectations, and questions about culture and teamwork that the institution would do well to address. For patients and families contemplating care, this collection offers a candid snapshot of what can happen when many different people - doctors, nurses, administrators, and support staff - interact with patients and each other in a high-stakes environment. It's a reminder that excellent medical outcomes often hinge not only on clinical skill but also on how the care system treats people every step of the way.

This part of Portland, Oregon offers a diverse range of amenities and services that cater to the needs of seniors. With several hospitals in close proximity such as Doernbecher Children's Hospital, Portland VA Medical Center, and Legacy Good Samaritan Medical Center, residents have access to quality healthcare options. Additionally, there are numerous parks nearby for leisurely walks or outdoor activities, including Terwilliger Playground and Governor Tom McCall Waterfront Park. A variety of pharmacies and medical clinics are also available for convenience. In terms of dining options, residents can enjoy a mix of international cuisine at restaurants like Dough Zone Dumpling House and Momo's. The area is well-connected with public transportation options such as Amtrak for easy travel. Overall, this neighborhood provides a vibrant and convenient setting for seniors looking to settle down in Portland.

Hospitals

• Doernbecher Children's Hospital (0 miles)
• Portland VA Medical Center (0.1 miles)
• Shriners Hospitals For Children (0.3 miles)
• Legacy Good Samaritan Medical Center (2.3 miles)
• Legacy Emanuel Childrens Hospital (3.2 miles)
• Randall Children's Hospital (3.3 miles)
• Legacy Emanuel Burn Center (3.3 miles)

Parks

• Terwilliger Playground (0.5 miles)
• Governor Tom McCall Waterfront Park (1.3 miles)
• Albert Kelly Park (1.5 miles)
• Alberta Park (1.8 miles)
• Washington Park (1.9 miles)
• Colonel Summers Park (2.2 miles)
• Sellwood Riverfront Park (2.5 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Brooklyn Pharmacy (1.5 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Fred Meyer Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Fred Meyer Pharmacy (1.9 miles)

Restaurants

• Dough Zone Dumpling House (0.9 miles)
• Momo's (1.5 miles)
• Toki PDX (1.6 miles)
• Jake's Famous Crawfish (1.7 miles)
• Von Ebert Brewing Pearl (1.8 miles)
• Upper Left Roasters (1.8 miles)
• Deschutes Brewery Portland Public House (1.8 miles)

Theaters

• Regal Pioneer Place (1.4 miles)

Cafes

• Coava Coffee Roasters (1.6 miles)
• King's Hookah Lounge (1.7 miles)
• Dutch Bros Coffee (2.3 miles)
• Dutch Bros Coffee (2.3 miles)
• Portland Cà Phê (2.4 miles)
• Starbucks (2.7 miles)
• Peet's Coffee and Tea (3 miles)

Transportation

• Amtrak (2.2 miles)

Physicians

• Good Samaritan Building 1 (2.2 miles)
• Sellwood Medical Clinic (2.9 miles)
• Legacy Medical Group (3.1 miles)
• Richmond Family Health Center (3.1 miles)
• Legacy Medical Group-Emanuel (3.2 miles)
• Legacy Medical Group-Raleigh Hills (3.8 miles)
• To Summy Od Myoptic Optometry Dr Summy To Optometrist Portland (3.8 miles)

Places of Worship

• St John Fisher Church (2.6 miles)