Mount Tabor Senior Villa II

Pros

• The Courtyard staff are kind, compassionate, and good listeners, and they recognize residents and visitors alike.
• The community is clean, well-kept, and feels warm and like a home.
• There are many varied activities, including Balance classes, music groups, and weekly entertainment, that residents look forward to.
• Residents form friendships and enjoy the outdoor walking paths as well as the indoor hallways.
• The food is good with daily specials and a wide variety to choose from.
• The setting is safe, secure, and well-maintained, with an appealing, welcoming environment.
• Concierge and staff are helpful, and residents and families feel supported by the team.

Cons

• The Pavilion Memory Care has had egregious turnover in leadership, leaving families extremely uneasy about how their loved ones are cared for.
• There is currently no activities director, and leadership has not communicated this loss to families or how activities will proceed.
• A reviewer describes severe neglect and unsanitary conditions, including significant filth in a resident's room and exposed contraband.
• The administration is accused of dishonesty and lack of transparency, with statements that they do not care about residents but still take the money.
• Frequent director turnover is linked to turnover in care staff, resulting in instability of care.
• The reviewer warns others not to bring their loved one to the facility.

Review

Courtyard at Mount Tabor emerges from these impressions as a lively, caring community that many families find welcoming and well-rounded. One reviewer describes it as a place with dedicated, compassionate staff, a clean and well-kept environment, and a "warm home feeling." The move-in experience is highlighted as smooth and thoughtful: a moving company match that worked well, maintenance help for hanging pictures and hooking up essentials, and friendly gestures like a welcome Trailblazer mug and a garden plot offered soon after arrival. The staff are repeatedly praised for their kindness, listening ears, and readiness to recognize family members during visits. With residents' happiness at the center, mom's social life flourishes through routines like Balance class several times a week, weekly singing groups, Friday entertainment, and a broad tapestry of activities that keep the schedule diverse and engaging. The campus' outdoor trails - shaded routes and gentle inclines - provide opportunities for exercise in any weather, while indoor walks through the hallways offer another form of daily movement. Food is consistently described as good, with daily specials and a sense of variety, contributing to a strong overall impression of a place that feels safe, clean, and well managed.

Beyond the initial impressions, the community is also viewed through the lens of a family whose relative has spent years there, including time in Assisted Living and Memory Care. This reviewer notes that the majority of the direct care team - med techs, caregivers, and front desk staff - have been wonderful and supportive. However, they point to a different challenge at Pavillion Memory Care: leadership turnover. In just over a year, Pavilion has seen six directors, a churn that has left families feeling uneasy about the continuity and quality of care. The reviewer emphasizes that new leadership promises have often given way to the same issues, and that the lack of consistent leadership has eroded trust. While acknowledging the difficulties, they also express appreciation for the executive director's transparency when meetings did take place, and they remain hopeful that the new leadership will stabilize staffing and rebuild family trust.

The concerns about leadership turnover extend into updates as recent as 2025, describing an ongoing pattern: Pavilion has reportedly seen three additional director changes in a short period, bringing the total to nine in three years. The ripple effects include no current activities director, and concerns that essential programming for memory care residents may be left to overburdened staff who are already stretched thin. The reviewer notes a cautious stance toward MBK's management and expresses an intent to explore other options while still acknowledging that, in general, the resident feels safe in the facility. This perspective captures a tension many families weigh when balancing the need for safety and care with the realities of staffing and communication in memory care settings.

Amid these concerns, there are bright spots and gratitude for specific staff members who stand out. Riley is singled out as patient, intelligent, and kind, with the ability to accommodate tours for different family members and to help families feel at ease about potential moves. Other residents and staff relationships are praised, with a sense of belonging and safety that comes from a stable, supportive environment. One reviewer who relocated from South Carolina to the Pacific Northwest notes that Courtyard MT Tabor did much to ease the transition, highlighting the transport services, the accommodating driver, and the dependable arrangements for transfers when appointments run late. The activities program is celebrated for its breadth - exercise classes, diverse presentations, music across genres, discussion groups, games, and crafts - along with the social opportunities that come from living in a community where neighbors become friends.

There are moments of both delight and disappointment in the narratives surrounding Courtyard. A sister who moved to Mount Tabor this spring speaks of a terrific fit: an atmosphere she found welcoming, beautiful surroundings, delicious food, and the possibility to meet new friends through the wide array of activities. The same review highlights the positive impact of staff support, noting that the team helps families feel welcome and at ease as they consider the best care options for a loved one. In contrast to the many positive affirmations, another account details an extraordinarily troubling experience in the memory care unit: claims of severe neglect and disarray, from unsanitary conditions to the presence of contraband and dangerous items. The reviewer describes a scenario of acute neglect, including references to urine and feces, blood on garments, and general degradation of the living space. The account also alleges that such conditions persisted after hospital stays and that the administration showed little transparency or accountability. While this is a single, stark report, it stands in stark contrast to the more common themes of warmth and attentiveness that color many families' experiences, and it serves as a grave reminder that serious concerns can arise in any memory care setting.

On a more constructive note, several staff members are celebrated for going above and beyond daily duties. Kristie Haines, the Director of Environmental Services, is praised for practical problem-solving and for taking direct action to address residents' needs. One reviewer recounts how Kristie personally resolved a plumbing issue - showing readiness, resourcefulness, and a hands-on approach that reassured the resident and family alike. Kristie's leadership extends to running the Environmental Services meeting with a focus on residents' suggestions and explaining how issues are being addressed. This kind of proactive, resident-centered service contributes to a broader sense that Courtyard MT Tabor is a place where staff are invested in residents' comfort and well-being.

Taken together, the collection of reflections paints a nuanced portrait of Courtyard at Mount Tabor as a community with many strengths and some real challenges. The positive experiences emphasize a warm, engaging atmosphere: compassionate staff, welcoming rituals, a robust calendar of activities, accessible outdoor spaces, and a sense of safety and home-like comfort that many families value highly. The more cautionary notes remind readers that leadership stability in Memory Care can have a profound impact on day-to-day operations, programming, and communications with families. They also underscore the importance of transparency, consistent staffing, and responsive governance in ensuring that residents receive not only companionship and good meal service but also the steady, reliable care that memory care residents require. For families considering Courtyard MT Tabor, these voices collectively suggest a place worth strong consideration - especially for those who prioritize an active social life and attentive frontline staff - while also encouraging careful due diligence regarding memory care leadership and programming.

This part of Portland, Oregon offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With several parks nearby, such as Mt. Tabor Park and Laurelhurst Park, residents can enjoy outdoor activities and scenic surroundings. There are also numerous dining options available, ranging from cozy cafes like Bipartisan Cafe to casual eateries like Roscoe's. In terms of healthcare, there are several pharmacies, hospitals, and physicians in the vicinity, ensuring easy access to medical services. Additionally, transportation options are readily accessible, with the TriMet Hollywood/NE 42nd Ave Transit Center nearby for convenient travel around the city. Overall, this area provides a well-rounded community with various amenities that cater to seniors' needs and preferences.

Parks

• Mt. Tabor Park - Off Leash Area (0.1 miles)
• Mt. Tabor Park (0.8 miles)
• Lents Park (1.8 miles)
• Laurelhurst Park (1.8 miles)
• Normandale Park (1.9 miles)
• Oregon Park (2.6 miles)
• Colonel Summers Park (2.9 miles)

Restaurants

• Bipartisan Cafe (0.7 miles)
• Roscoe's (0.8 miles)
• Element Lounge (1.2 miles)
• Thunderbird (1.4 miles)
• Super Deluxe (1.4 miles)
• Bodega PDX (1.4 miles)
• H.K. Cafe (1.4 miles)

Pharmacies

• Walgreens (1 miles)
• Fred Meyer Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Rite Aid (1.7 miles)
• Walgreens (1.7 miles)
• Fred Meyer Pharmacy (1.7 miles)
• Walgreens (2.1 miles)

Theaters

• Century 16 Eastport Plaza (1.3 miles)
• Hollywood Theatre (2.4 miles)
• Regal Pioneer Place (4.3 miles)

Cafes

• Common Grounds Coffee House (1.4 miles)
• Starbucks (1.6 miles)
• Keeper Coffee Co. (2 miles)
• Portland Cà Phê (2.7 miles)
• Dutch Bros Coffee (2.8 miles)
• Peet's Coffee and Tea (3.5 miles)
• Coava Coffee Roasters (3.5 miles)

Hospitals

• Adventist Medical Center (1.4 miles)
• Providence Milwaukie Hospital (4.6 miles)
• Randall Children's Hospital (4.6 miles)
• Legacy Emanuel Childrens Hospital (4.6 miles)
• Legacy Emanuel Burn Center (4.7 miles)

Physicians

• Adventist Medical Pavilion (1.4 miles)
• Richmond Family Health Center (1.7 miles)
• Eye Health Northwest (1.9 miles)
• The Oregon Clinic (1.9 miles)
• Family Medical Group, PC (3 miles)
• ZoomCare (3 miles)
• Legacy Medical Group (3.4 miles)

Transportation

• TriMet Hollywood/NE 42nd Ave Transit Center (2.3 miles)
• Amtrak (4.5 miles)

Places of Worship

• St Rose Catholic Church (2.5 miles)