The Mansion at Waterford

Pros

• The staff at The Mansion at Waterford is described as very friendly, professional, attentive, and caring.
• The facility is well-kept, clean, and has a pleasant atmosphere with nice furnishings and decor.
• Residents enjoy a variety of activities, including music performances and games like bingo, contributing to a vibrant community life.
• The dining area is likened to a restaurant, with a good menu and options for residents to dine in their rooms or common areas.
• Many reviewers appreciate the spaciousness of the apartments and the overall layout of the facility.
• Families feel confident about the care provided, noting that staff members are well-informed and responsive to residents' needs.
• The location of The Mansion at Waterford is considered convenient for families visiting their loved ones.
• Residents have access to outdoor spaces that provide opportunities for relaxation and enjoyment of nature.

Cons

• The wait time for assistance can stretch to 45 minutes, which is a major concern for residents.
• The renovations have caused the facility to be in disarray since early November, leading to dissatisfaction among residents.
• The food provided is often cold and considered awful due to the lack of a functioning kitchen.
• Staffing levels, especially on weekends, are challenging and contribute to service issues.
• Some areas of the facility feel dark and closed in, which may not be appealing to all residents.
• Construction and refurbishments create an uncomfortable environment for those living there during the process.
• Some rooms have undesirable views, such as looking directly at dumpsters or a cemetery.
• Response times for resident assistance could be improved significantly based on experiences shared by families.
• There are concerns regarding inadequate care for individuals with dementia who may require more than what regular assisted living provides.

Review

The Mansion at Waterford Assisted Living has garnered a mix of praise and concerns from residents and their families, reflecting both the strengths and weaknesses of the facility. Situated in a familiar location with updated interiors, the community has been described as clean, well-kept, and accommodating. Many reviewers highlighted the friendliness of the staff, noting that they are professional, attentive, and generous with their care. Activities such as bingo, outdoor strolls in park-like areas, entertainment like guitar performances and singing sessions have contributed to a vibrant community life that many residents appreciate.

Despite these positive aspects, there are significant issues impacting the overall experience at The Mansion at Waterford. One major concern is staffing shortages—particularly during weekends—which lead to long wait times for assistance when residents need help with basic needs such as using the bathroom. In some cases, these wait times can stretch up to 45 minutes or more. This issue appears to be exacerbated by recent changes in management and renovations occurring throughout the building since late last year. While many appreciated the aesthetic upgrades made to the facility's interiors, others expressed frustration over ongoing construction work that disrupts daily life for residents.

Additionally, while some families reported satisfaction with meal options and dining experiences within The Mansion at Waterford—a key feature in assisted living—the quality of food has been criticized by others. Reviewers mentioned that meals were often served cold due to a lack of an operational kitchen during renovation efforts. Furthermore, some noted that holiday celebrations lacked adequate attention; for example, one reviewer recalled minimal decorations for Christmas which detracted from what should have been a festive atmosphere.

Some families chose The Mansion at Waterford specifically due to its ability to meet varied care needs without jumping straight into memory care options. Still grappling with dementia-related challenges among their loved ones led them to seek facilities promising enhanced assisted living services rather than traditional memory care centers. While there was acknowledgment from several reviewers about how staff members genuinely cared for residents' well-being and provided personalized attention—especially regarding medical assessments—there were mixed feelings about whether those services aligned fully with promises made prior to moving in.

The cleanliness of common areas was also frequently lauded across multiple reviews; however, concerns regarding outdated elements lingered amidst positive observations about renovations undertaken by management. Some felt an overwhelming sense of darkness within certain areas caused by dark wood floors and enclosed spaces would not suit all residents’ preferences for brighter environments—a sentiment particularly emphasized among individuals seeking airy living conditions.

Overall impressions suggest that while there is genuine potential within The Mansion at Waterford when it comes to meeting residents' social needs through activities and friendly engagement—with ample attentiveness shown by staff—considerable improvements are necessary on operational fronts like timely assistance responses and dining quality consistency amid construction disruptions if it hopes to maintain its reputation as a reliable assisted living choice in the area going forward.

This area of Oklahoma City, Oklahoma offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With several physicians, hospitals, and pharmacies located within a few miles, residents can easily access quality healthcare options. Additionally, there are numerous restaurants and cafes nearby, providing plenty of dining choices for those who enjoy eating out. Parks offer opportunities for outdoor recreation and relaxation, while places of worship cater to spiritual needs. The presence of a theater also ensures entertainment options for residents. Transportation services such as Interstate Helicopters and Atlantic Aviation are available for those needing travel assistance. Overall, this area offers a well-rounded community with accessibility to essential services for seniors looking to settle down in a welcoming neighborhood.

Physicians

• Breast Cancer Screening Center (0.1 miles)
• Plastic Surgery & Dermatology Associates (0.9 miles)
• INTEGRIS Pediatric Neurology (1.7 miles)
• Christopher Stellman, MD (1.7 miles)
• Mary Kathryn Mercer (2.1 miles)
• John Parmelee, PA-C (2.1 miles)
• Trang Leim Q DO (2.2 miles)

Restaurants

• Bellini's Ristorante & Grill (0.2 miles)
• The Cheesecake Factory (0.5 miles)
• Whiskey Cake (0.8 miles)
• Olive Garden (0.8 miles)
• Sonic Drive-In (1 miles)
• Metro Wine Bar & Bistro (1 miles)
• Chick-Fil-A (1.1 miles)

Parks

• Davis Park (1.2 miles)
• Hefner Park (1.7 miles)
• Edgemere Park (1.7 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.4 miles)
• PharMore Specialty Pharmacy (1.7 miles)
• Prohealth Plaza Pharmacy (1.8 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.2 miles)

Cafes

• Panera Bread (1.7 miles)
• Starbucks (2.1 miles)
• Harvey Bakery & Kitchen (3.9 miles)
• Starbucks (5.2 miles)
• Panera Bread (5.5 miles)

Hospitals

• Integris Physicians Building D (1.8 miles)
• Kevin O'Neal, DO (2.2 miles)
• McBride Clinic Orthopedic Hospital (3.1 miles)
• Lakeside Women's Hospital (4 miles)
• St Anthony Hospital (4.1 miles)
• Valir Rehabilitation Hospital (4.2 miles)
• Presbyterian Hospital (4.4 miles)

Places of Worship

• Mayflower Congregational Church (2.2 miles)
• Village Baptist Church (3.2 miles)
• St Luke's United Methodist Church (3.8 miles)

Theaters

• Tinsel Town USA (3.8 miles)

Transportation

• Interstate Helicopters (5.3 miles)
• Atlantic Aviation (5.3 miles)