Tuscany Village Nursing Center

Pros

• The staff at Tuscany Village Nursing Center is described as friendly and helpful, providing good care to residents.
• Residents appreciate the option for nutritious alternatives like fruit smoothies when they don’t want the main meal.
• Some reviewers note that the facility was able to help their loved ones through challenging medical situations, such as COVID recovery.
• One resident mentioned that despite some food inconsistencies, the employees work hard to maintain a positive environment.
• Family members have observed efforts from the staff to assist with benefits applications for residents, showing a commitment to support their needs.

Cons

• The facility is sold and staffed with inconsiderate, dishonest, and unprofessional employees, leading to a lack of care for residents.
• There are serious issues with neglect and inadequate maintenance, such as broken call lights that were never fixed, resulting in dangerous situations for patients.
• Numerous reports of severe understaffing lead to prolonged wait times for basic needs like using a bedpan or receiving medical attention.
• The quality of food served is often poor, with some meals being inedible or improperly prepared.
• Staff behavior can be rude and uncaring when families are not present, raising concerns about the treatment of residents during the absence of visitors.
• Reports indicate unsanitary conditions within individual rooms, including unaddressed excrement on the floor and improper disposal of medical waste.
• Emergency response protocols appear to be inadequate, with delayed reactions when a resident expresses critical health concerns.

Review

Tuscany Village Nursing Center has garnered a mixed bag of reviews, reflecting both positive experiences and serious criticisms. While some families have found the care acceptable, others have expressed profound dissatisfaction regarding the facility's operations, cleanliness, and staff behavior. The disparities in caregiving experiences at this nursing home illustrate deep-rooted issues in management and quality of care that deserve attention.

On one hand, there are individuals who have found Tuscany Village to be a competent facility. A family member described their uncle’s situation positively, highlighting that he received adequate help with his needs post-hospital discharge. They noted that while communication could be challenging due to waiting times when requesting updates from nurses, the staff was helpful and accommodating. The resident himself reported satisfaction with the care he received, even mentioning adjustments made to his meal options when he did not prefer what was on the menu. This contrasts sharply with other accounts but suggests that some residents may find comfort and appropriate care within these walls.

Conversely, numerous reviews emphasize extreme shortcomings in staffing levels and overall patient treatment within Tuscany Village. One reviewer recounts their mother’s tragic experience during her stay amidst the COVID-19 crisis. Their account reveals alarming neglect; for instance, they reported persistent issues with her call light being non-functional during quarantine periods where isolation was critical for her welfare. This oversight culminated in severe health complications for the mother—bed sores and an injury resulting from inadequate assistance during a bowel movement—that should never occur in a professional healthcare environment.

Another poignant review came from an RN who lost their mother after a harrowing battle with COVID-19 while at Tuscany Village. Despite understanding the challenges faced by healthcare facilities during surges of illness, they condemned the ineptitude experienced at Tuscany Village as beyond acceptable limits. The mother's stay ended tragically soon after transitioning to hospice care at another facility where she received far superior treatment—a stark reminder of the shortcomings in quality control at Tuscany Village.

There were also complaints about conditions rife with unsanitary practices. One visitor highlighted disturbing observations regarding hygiene; they noted instances where excrement lingered on floors or remained unattended in rooms for extended periods, suggesting gross negligence in maintaining cleanliness standards essential for patient health—especially vulnerable residents who may have limited physical autonomy or ability to communicate their needs effectively.

In addition to cleanliness issues, various reviews referenced instances of rude or uncaring behavior from some staff members once patients were away from visitors' eyes—a worrisome trend indicating potential systemic problems related to training or management accountability within the facility framework. While there were calls for compassion among caregivers seeking to perform under pressure, many felt that basic human dignity had been overlooked too often.

Despite minor positive feedback regarding specific staff members who genuinely cared about certain residents’ well-being amid significant concerns surrounding food quality and attendant responsiveness—such as delays experienced by bedbound patients waiting long stretches before receiving essential assistance—the overarching consensus remains one of caution against placing loved ones into this facility without extensive consideration of all available alternatives. Families are implored to seek out environments demonstrating consistent reliability through comprehensive standards of care rather than relinquish their trust too readily into accommodations marked by such contradictions between expectation versus reality observed by former residents and their advocates alike over time.

Located in Oklahoma City, Oklahoma, this neighborhood offers a variety of amenities that cater to senior living. With multiple places of worship within walking distance, residents can easily maintain their spiritual practices. The proximity of pharmacies ensures easy access to medications and healthcare needs. A range of dining options, from fast food to upscale restaurants, provides culinary diversity for seniors looking to explore different cuisines. Nearby physicians and hospitals offer convenient medical care, while parks provide opportunities for outdoor recreation and relaxation. Additionally, cafes and theaters offer entertainment options for leisure time. With transportation services available nearby, such as helicopter and aviation services, seniors have easy access to travel opportunities. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and convenient living situation in Oklahoma City.

Places of Worship

• Village Baptist Church (0.6 miles)
• Mayflower Congregational Church (3.1 miles)
• Quail Springs Baptist Church (3.1 miles)
• Crossings Community Church (3.4 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Uptown Grocery Co (0.8 miles)
• Walgreens (1.5 miles)
• Prohealth Plaza Pharmacy (3.4 miles)
• PharMore Specialty Pharmacy (3.5 miles)
• Walgreens (3.6 miles)

Restaurants

• McDonald's (1.4 miles)
• Taco Bell (1.5 miles)
• Lumpy's Sports Grill (1.6 miles)
• Jersey Mike's (2.3 miles)
• Café Escondido (2.4 miles)
• Uncle Julio's (2.5 miles)
• Taco Bueno (2.5 miles)

Physicians

• Duhon, Lisa North May Va Clinic (1.4 miles)
• Children's Eye Care (1.6 miles)
• Saints Dermatology Center of Excellence (2.5 miles)
• Lance C. Smith, MD (2.6 miles)
• Breast Cancer Screening Center (2.8 miles)
• Oklahoma Vein Specialists (2.9 miles)
• John Parmelee, PA-C (3 miles)

Hospitals

• Lakeside Women's Hospital (1.7 miles)
• McBride Clinic Orthopedic Hospital (2.5 miles)
• Oklahoma Heart Hospital (3.2 miles)
• Integris Physicians Building D (3.3 miles)
• Kevin O'Neal, DO (3.8 miles)
• Summit Medical Center (5.2 miles)

Parks

• Davis Park (2.1 miles)
• Hefner Park (2.2 miles)
• Edgemere Park (4.1 miles)
• Seminole Pointe Park (4.3 miles)
• The Park at Traditions (4.4 miles)

Cafes

• Panera Bread (3.2 miles)
• Starbucks (4.7 miles)
• Panera Bread (4.8 miles)

Theaters

• Tinsel Town USA (5.2 miles)

Transportation

• Interstate Helicopters (5.6 miles)
• Atlantic Aviation (5.7 miles)