Northwest Nursing Center
Save2801 Northwest 61St Street, Oklahoma City, OK 73112
For more information about senior living options: (844) 490-3973
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Northwest Nursing Center receives a wide range of feedback from families and visitors, painting a picture of a facility that is often praised for warmth, attentiveness, and high standards, while also facing serious concerns raised by a smaller number of relatives who describe troubling experiences. Across many comments, the sentiment leans toward appreciation for the people who staff the center and the care they provide, with repeated affirmations that the team is compassionate, professional, and genuinely invested in residents' well-being.
Several reviews highlight the staff as a standout feature. Families frequently describe caregivers as "very professional," "caring," and "awesome," with appreciations for how they look after loved ones day in and day out. One reviewer specifically commends the staff for taking excellent care of their mother and notes a very clear sense of gratitude toward the care team: "Very professional... They have taken care of my Mother very well!" Another mentions a long-term commitment from the staff, saying, "Thank you for the years you committed to my brother." The management team is repeatedly praised for maintaining high standards, with remarks about great management, and a staff described as "very high standards." The atmosphere in the facility is repeatedly characterized as welcoming and supportive, with several people noting that the staff is not only friendly but also very attentive to residents' needs.
Cleanliness and a well-kept environment also come up frequently in positive reflections. Visitors note clean facilities and a tidy, well-maintained feel; one reviewer describes the place as "very clean and very attentive to the patients," while others describe the environment as "wonderful," "nice," and "homelike." The nursing team is often singled out for professionalism and resourcefulness, and there are mentions of staff going above and beyond to ensure residents' comfort and safety. In addition to direct care, some reviewers highlight the role of activities staff - especially an activities director who treats residents like family - as an important part of the overall positive experience.
There are expressions of strong satisfaction and willingness to recommend Northwest Nursing Center. Several reviewers say they would recommend the facility to friends, with grateful notes about the care their loved ones received and the trust they felt in the staff. Phrases like "I would definitely recommend Northwest Nursing Center to my friends," and "They have a great staff that provides excellent care to the residents!" appear alongside memories of positive experiences in which families felt their loved ones were in capable, caring hands. Some reviewers even contrast their experiences with other facilities, noting that Northwest's care felt top-tier, clean, and supportive.
However, not all reviews are glowing. A number of quotes and entries describe serious concerns about the quality of care and conduct within the facility. Specific incidents include accounts of neglect or insufficient attention to residents (for example, a father who was not appropriately cared for and was found wearing wet garments), and warnings from families about questionable practices such as medication dosing and the handling of residents' sleeping aids. One account describes a situation where a relative was dosed with sleeping medications and reports the loss of personal items like cell phones, alongside a perception that the resident's health deteriorated after hospitalization, emphasizing concerns about UTIs, respiratory failure, and overall care management. The tone in these entries is markedly more critical, painting Northwest as a place where responsiveness and respect did not meet expectations in particular cases.
Other comments reflect a mix of experiences, with some reviewers reporting highly positive interactions with staff (including kindness from the activities director and a general sense of care), while others describe interactions that felt disrespectful or unhelpful. Phrases like "The staff was rude to me and never helped him" and "the staff is always rude to family and clients" contrast with lines that praise the same facility for being welcoming and supportive. Some reviewers even express alarm at situations where family members felt unheard or where they perceived unprofessional behavior, including allegations of staff slamming a bed or failing to provide adequate attention to residents. This range of experiences underscores the reality that while many families have had reassuring and positive encounters, others have encountered serious dissatisfaction and concern.
In addressing the broader picture, one entry stands out as a direct statement from within the facility's own circle: a message about ongoing improvement and collective effort. It proclaims that the Northwest family is not perfect, but is "sure trying to be," with an emphasis on improving clinical outcomes and teamwork. It also conveys a sense of optimism and an invitation to come see the facility, reflecting a willingness to adapt and grow in response to feedback. Another hopeful note describes Northwest as "a wonderful home for residents and staff" with a focus on exceptional care in a warm, clean, and homelike environment.
Taken together, the reviews sketch a complex portrait of Northwest Nursing Center. The facility is widely celebrated for its caring staff, compassionate management, cleanliness, and the sense of trust many families place in the care provided to their loved ones. At the same time, the message from a minority of reviewers is unmistakably urgent: genuine concerns about neglect, safety, respect, and accountability that demand careful attention. The collection of experiences suggests that Northwest Nursing Center is a place of strong, positive human connections for many residents and families, but it also points to areas where robust, transparent improvements are needed to ensure every resident consistently receives the highest standard of care.
Northwest Nursing Center is a premier assisted living community located in Oklahoma City, OK. We provide a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our community offers various amenities to enhance the quality of life for our residents. They can enjoy a visit to our beauty salon to pamper themselves or catch up on their favorite shows with cable or satellite TV in their fully furnished rooms. Our community also provides convenient transportation services for residents, whether it is for daily errands or scheduled outings. For those who wish to stay connected, we have a computer center and Wi-Fi/high-speed internet available.
Meals are an important part of daily life, which is why we offer restaurant-style dining with special dietary restrictions catered to individual needs. We also provide assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that our residents receive the support they need.
Engaging in activities that promote mental and physical wellness is crucial, so we offer a variety of options for recreation. Residents can participate in fitness programs, planned day trips, and resident-run activities. Our concierge services are available to assist with any needs or inquiries.
Located in proximity to several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals ensures that our residents have easy access to various services within the surrounding area.
At Northwest Nursing Center, we prioritize the comfort and happiness of our residents by providing exceptional care services and an array of amenities in an inviting environment.
Northwest Nursing Center is located at 2801 Northwest 61St Street, Oklahoma City, OK 73112 in Oklahoma County, Oklahoma
Northwest Nursing Center on seniors.fyi includes 10 photos including images showing building, trees, dining, outdoors, interior, patio, entrance, nursing home, and more.
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