1312 Westchester Drive, Oklahoma City, OK 73120
For more information about senior living options: (844) 490-3973
The father was hit and pushed against a wall at the facility. The staff lied to APS to skirt responsibility. The abuser remains employed at the facility. The facility is not safe.Heaven House - Westchester in Oklahoma City is best suited for families with virtually no alternative options and who are prepared to engage in relentless, front-line oversight. The single, troubling report available paints a picture of an environment where resident safety cannot be trusted without constant, external validation. In practical terms, this facility should not be considered a baseline choice for anyone who values predictable safety, transparent accountability, and proactive staff supervision. The bar for acceptable risk is clearly high here, and prospective families should slot this option only into a narrow, tightly monitored decision path.
People who should seriously consider alternatives include those prioritizing safety above all else, families seeking transparent incident reporting, and guardians who want verifiable, third-party assurance of staff conduct. With one documented encounter that includes physical harm to a resident and allegations of deceit aimed at authorities, the credibility and responsiveness of the facility come into serious question. Other communities with track records of consistent safety, clear disciplinary processes, and independent oversight will generally offer far less risk. In short, any family with a reasonable choice should pass Heaven House in favor of facilities with stronger reputations for protecting residents.
The main con in this case is straightforward and severe: a resident was reportedly harmed by a staff member, witnessed by a personal caregiver, and the facility is accused of attempting to shield the offender through deception toward authorities. The gravity of that allegation - combined with the claim that the abuser remains employed - constitutes a fundamental breach of trust and raises persistent concerns about supervision, reporting, and accountability. When safety and credibility are in doubt to this degree, any potential benefits offered by the setting - such as proximity, cost, or routine care amenities - are effectively nullified by the risk of repeat harm and the fear it creates among residents and families.
There are no credible, documented advantages cited in the available information that would meaningfully offset these safety concerns. If any factors such as location convenience or lower cost were present, they do not survive scrutiny against the backdrop of alleged abuse and alleged deceptive practices toward licensing and protective services. Without verifiable improvements in staff screening, incident reporting, and independent investigations, the supposed positives do not translate into real-world safety or peace of mind. In this light, the balance clearly tips toward seeking facilities with robust safety records, transparent governance, and demonstrable commitment to resident protection.
To evaluate options more effectively, families should demand concrete, independent verification of safety standards before considering any placement. Look for facilities with active, external monitoring bodies, easily accessible incident histories, and verifiable staff training that includes safeguarding residents. Schedule face-to-face meetings with multiple caregivers, request to review grievance logs, and ask about recent safety audits and licensing compliances. Seek communities that publish clear, tamper-proof reporting protocols and demonstrate prompt, appropriate responses to any reported concern. The goal is to observe a culture of accountability rather than hope for luck in a single incident.
The bottom line is unequivocal: based on the available account, Heaven House - Westchester is not a suitable choice for families prioritizing safety, integrity, and dependable care. The risk profile, as described, far outweighs any unsubstantiated benefits. Prospective residents and their families are advised to redirect efforts toward facilities with proven safety records, transparent handling of concerns, and independent oversight. When safety and trust are non-negotiable, a cautious, evidence-driven selection process will steer toward communities where accountability is visible, measurable, and consistently enforced.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Will Rogers World (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heaven House - Westchester in Oklahoma City, OK, is a vibrant and comfortable assisted living community designed to provide seniors with the support they need while allowing them to maintain their independence. With a range of amenities and care services, residents can enjoy a worry-free lifestyle.
Our fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can relax and socialize in our beautiful garden or outdoor spaces. Our attentive housekeeping staff ensures that each apartment is kept clean and tidy.
At Heaven House - Westchester, our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and coordination with health care providers to ensure that each resident receives the personalized care they need.
Our dedicated kitchen staff prepares delicious meals tailored to specific dietary restrictions, including diabetes diet and special dietary restrictions. Our dining room offers a welcoming atmosphere for residents to enjoy their meals together.
We encourage an active lifestyle by offering resident-run activities as well as scheduled daily activities for everyone to participate in. Additionally, there are two cafes nearby for residents to enjoy outings or socialize with friends. The community is surrounded by three parks where residents can take walks or relax in nature.
Heaven House - Westchester is conveniently located near numerous pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are available for medical appointments.
Come join our warm and supportive community at Heaven House - Westchester in Oklahoma City, OK. Experience peace of mind while maintaining your independence in a comfortable environment filled with care and companionship.
Heaven House - Westchester is located at 1312 Westchester Drive, Oklahoma City, OK 73120 in Oklahoma County, Oklahoma
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