Laura Lynn's Home Care

Pros

• The service delivered reliable care with no unpleasant surprises.
• The web portal for payment was very convenient.
• The caregivers were professional and compassionate.
• The family appreciated the kindness of the caregivers.
• They provided 24-hour care within 48 hours of contact.
• The reviewer would highly recommend Laura Lynn Home Care.

Cons

• The reviewer alleges HIPAA violations and that private medical and staffing information was disclosed before the HIPAA forms were signed.
• The reviewer states that the owner's daughter shared private video footage about HIPAA matters with an unauthorized person.
• The reviewer warns others not to use the company to avoid being taken advantage of.
• One reviewer calls Laura Lynn a bad company and says they would never recommend it.
• The reviewer accuses the company of underpaying staff and of abruptly removing shifts without notice.
• The reviewer claims there was a lack of compassion from the company.
• The reviewer describes an executive who pulled caregivers with only six hours' notice, leaving the family scrambling.

Review

The collection of experiences with Laura Lynn Home Care shows a wide spectrum of outcomes, ranging from deeply positive to strongly negative. On one end, several reviews describe dependable, compassionate care that made a meaningful difference for family members who needed in-home assistance after surgeries or during medical needs. On the other end, there are serious concerns raised about privacy, communication, staffing reliability, and how the company handles shifts and pay. Taken together, the statements paint a picture of a service that can be very valuable in the right circumstances, but that also carries notable risks that families should weigh carefully.

A recurring thread in the most critical accounts is a worry about privacy and how information is handled. One reviewer stated, "Terrifying how much information they give out," and described being told to sign a HIPAA form only after the company already disclosed private medical information and staffing details. The same reviewer alleged that personal information about caregivers, client situations, and even overtime rates were disclosed, which would violate expectations for privacy and professional boundaries. The claim escalated to an allegation that the owner's daughter, Courtney, provided private video footage discussing these matters to someone who was not on the client's HIPAA form, and that the footage was shared less than 24 hours after it had been removed from the client's form. In a single review, the message warns readers not to let the company take advantage of them or their loved ones, underscoring how seriously these allegations were taken by the writer.

Against the backdrop of these privacy concerns, other reviewers report experiences that were clearly positive and reassuring. One reviewer recounted using Laura Lynn Home Care to help a family member after foot surgery, with weekly visits over two months. They praised the overall journey - from scheduling to in-home personnel to billing - as "great," noting there were no unpleasant surprises and that the service felt reliable. The reviewer also highlighted a web portal for payment as particularly convenient and said they would use the service again. In another case, a different client's family described the care for a father as excellent, with caregivers arriving within 48 hours of contact and providing 24-hour care. That reviewer emphasized the professionalism and compassion of every caregiver, adding that their mother appreciated the help and kindness, concluding with a strong recommendation.

There are also clearly negative experiences that focus on shifts, communication, and compensation. One reviewer said they were scheduled for a shift to assess the company, but were fired the following day and reported a lack of follow-up or inquiry about what happened. The same narrative accuses Laura Lynn of poor compensation for staff and a pattern of abruptly removing shifts, even during times when the speaker had traveled for surgery. The account describes a situation where a caregiver - who was caring for a client experiencing a smoking-related breathing issue - was told to stay outside without a chair to sit on, and claims all effort and sacrifice were not appreciated or acknowledged. The tone is one of frustration and disappointment, warning others not to rely on the company and characterizing the experience as lacking compassion despite claims otherwise.

Another review highlights the impact of staffing decisions on families' plans. It describes a scenario where a caregiver was pulled from a long-term care facility meeting with executives, giving only six hours' notice and forcing the family to scramble to find cover. The reviewer labeled this behavior "shameful" and stated they would not recommend the company, illustrating how even a single abrupt withdrawal can create real stress and disrupt care arrangements.

Taken together, these narratives illustrate two parallel realities. For some families, Laura Lynn Home Care delivers timely, compassionate, and well-coordinated support, joined by practical conveniences like online billing and reliable caregiver visits that can lift a heavy burden after medical procedures or during recovery. For others, concerns about privacy, privacy breaches involving HIPAA-like information, inconsistent shift management, poor communication, and questionable responses to staffing changes raise red flags about trust and reliability. The differences may reflect inconsistencies in practice across different caregivers, clients, or management decisions, or they might signal underlying systemic issues that would require direct assurances and robust safeguards from the agency.

If you're considering Laura Lynn Home Care, the reviews suggest a careful, multi-faceted approach. Positive experiences emphasize the value of compassionate caregivers, timely support after surgery, and user-friendly billing systems. However, the most troubling feedback focuses on privacy and data handling, abrupt changes to staffing, and perceived lack of accountability when things go wrong. Prospective clients might want to directly discuss HIPAA policies and data-handling procedures, ask for written privacy and confidentiality commitments, request references from families with similar needs, and seek explicit plans for shift coverage and caregiver scheduling. Clarifying pay structures, scheduling practices, and contingency plans if a caregiver becomes unavailable could also help set realistic expectations and reduce the risk of sudden disruptions in care.

Located in the bustling city of Oklahoma City, this area offers a variety of amenities and services that cater to senior living needs. With several parks nearby such as Davis Park and Hefner Park, residents can enjoy outdoor activities and leisurely strolls. A wide selection of restaurants like Metro Wine Bar & Bistro and The Cheesecake Factory provide dining options for every taste. Access to reputable physicians at facilities like Breast Cancer Screening Center and INTEGRIS Pediatric Neurology ensures quality healthcare is easily accessible. Additionally, pharmacies such as Walgreens and CVS Pharmacy are conveniently located for medication needs. Nearby hospitals like St Anthony Hospital and Lakeside Women's Hospital offer peace of mind in case of medical emergencies. Places of worship like Village Baptist Church and Crossings Community Church provide spiritual support, while cafes such as Panera Bread and Starbucks offer cozy spots for social gatherings. Overall, this area provides a well-rounded environment for seniors seeking a vibrant community with essential services within close proximity.

Parks

• Davis Park (0.4 miles)
• Edgemere Park (2 miles)
• Hefner Park (2.4 miles)
• The Park at Traditions (5.6 miles)

Restaurants

• Metro Wine Bar & Bistro (0.9 miles)
• Bellini's Ristorante & Grill (1.3 miles)
• Sonic Drive-In (1.4 miles)
• The Cheesecake Factory (1.9 miles)
• Whiskey Cake (2 miles)
• Café Escondido (2 miles)
• Olive Garden (2.1 miles)

Physicians

• Breast Cancer Screening Center (1.3 miles)
• Saints Dermatology Center of Excellence (1.6 miles)
• Lance C. Smith, MD (1.7 miles)
• Plastic Surgery & Dermatology Associates (2.4 miles)
• Red Rock Behavioral Health Services (2.8 miles)
• INTEGRIS Pediatric Neurology (3 miles)
• Christopher Stellman, MD (3 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Uptown Grocery Co (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• PharMore Specialty Pharmacy (3 miles)

Hospitals

• McBride Clinic Orthopedic Hospital (1.6 miles)
• Integris Physicians Building D (3 miles)
• Kevin O'Neal, DO (3.5 miles)
• Lakeside Women's Hospital (3.8 miles)
• St Anthony Hospital (5 miles)
• VA hospital (5.1 miles)
• Presbyterian Hospital (5.1 miles)

Places of Worship

• Village Baptist Church (2.7 miles)
• Mayflower Congregational Church (3.3 miles)
• St Luke's United Methodist Church (4.6 miles)
• Quail Springs Baptist Church (5.2 miles)
• Crossings Community Church (5.6 miles)

Cafes

• Panera Bread (2.9 miles)
• Starbucks (3.6 miles)
• Harvey Bakery & Kitchen (4.7 miles)

Theaters

• Tinsel Town USA (3.1 miles)