Ohio Living Mount Pleasant

Pros

• The staff at Mount Pleasant are described as friendly, welcoming, and treating residents like family.
• Visitors were impressed by the clean and inviting atmosphere of the facility, which felt more like home than a typical nursing home.
• Residents actively participated in enjoyable activities, enhancing their community engagement.
• Families expressed satisfaction with the exceptional care provided to their loved ones during their stay.
• Many reviewers highlighted the well-maintained grounds and uniquely designed houses that add to the pleasant environment.
• The rehabilitation services offered were praised for being effective and professional, making significant improvements in residents' recovery.
• Staff members are commended for their diligence and commitment to providing high-quality care and support to both residents and families.
• Positive comments from families indicate a strong sense of community among residents, contributing to a warm and nurturing environment.

Cons

• The staff at the facility were unresponsive to the needs of residents with dementia, failing to encourage participation in activities and meals effectively.
• Several reviewers noted a lack of sufficient staff, leading to delays in care and inadequate attention to residents.
• There were cleanliness issues reported, including unkempt laundry and sanitation problems in residents' rooms.
• One reviewer expressed concern about the facility being cagey regarding Medicaid processes, prompting them to choose another location.
• A family experienced difficulties while retrieving their loved one’s belongings after moving out, feeling held hostage for their items and noticing missing items upon unpacking.
• Several comments described overcrowding in the Medicaid area and an overall negative treatment experience compared to full-pay residents.
• Some reviewers felt that the nursing staff was overworked and unable to provide adequate care during busier shifts, resulting in rude treatment of patients at times.
• There was dissatisfaction with communication from staff regarding questions about care options and processes during community tours.

Review

Mount Pleasant has emerged as a prominent facility in the realm of elder care, particularly in rehabilitation and long-term care. A recent visitor shared their positive experience while touring the facility, expressing appreciation for the friendly and welcoming demeanor of the staff. Residents were introduced by name, fostering a warm community atmosphere that contrasted with typical expectations of sterile environments typical of many nursing homes. The engaging activities organized for residents further underscored an inviting and lively spirit, leaving a favorable impression on this visitor.

Many family members have chosen Mount Pleasant for their loved ones, emphasizing that both parents felt welcomed into a supportive community. One reviewer recounted how their mother had passed away while their father continued to thrive at Mount Pleasant, noting exceptional care and satisfaction with the services provided. This sentiment was echoed by long-term residents who highlighted that upon entering the campus, they felt an immediate sense of belonging due to both beautifully maintained grounds and uniquely designed houses; there were no cookie-cutter layouts here.

The activities at Mount Pleasant received mixed reviews; while some acknowledged a vibrant schedule led by a dedicated activity director, others pointed out concerns regarding engagement levels among those with dementia. Specifically, one reviewer lamented that staff did not actively encourage participation from residents who might initially decline offers to join activities or meals. Unfortunately, this hesitancy appeared amplified by understaffing issues experienced during visits. Instances of difficulty locating staff members raised concerns about adequate supervision and support for residents' needs.

A distressing narrative featured prominently from another family's experience during the COVID-19 pandemic that highlighted significant shortcomings at Mount Pleasant. This family expressed dissatisfaction with caregiving standards as they discovered neglected conditions in their loved one's living space—ranging from unaddressed laundry to unsanitary food situations. Additionally, crucial medical worries arose when falls led to severe injuries compounded by apparent lapses in vigilance on part of the nursing team during critical times.

Conversely, testimonies from employees painted an optimistic picture of working conditions within Mount Pleasant's environment. Staff praised leadership and emphasized camaraderie among coworkers as essential to delivering compassionate care to residents akin to treating them as family members. Free meals offered during shifts and multiple benefits resulted in many employees expressing genuine affection for their roles within the community—a stark contrast from some negative experiences reported by families outside direct caregiving.

Overall impressions remained largely favorable; visitors described lovely surroundings filled with light and serenity—ideal for residence or recovery following health challenges. Many found solace knowing their loved ones received devoted attention amidst well-planned rehabilitation programs alongside dedicated dietary and social work teams enhancing overall quality of life throughout their stay at Mount Pleasant. The collective feedback demonstrates both strengths celebrated by many families who have entrusted Mount Pleasant with their caregivers' needs juxtaposed against concerns about staff availability leading to occasional lapses in individual resident support when most needed—a complexity inherent across elder care facilities today warranting thorough evaluation before choice is made.

This part of Monroe, Ohio, offers a variety of amenities that cater to seniors looking for convenience and access to essential services. With multiple physicians' offices nearby, including Monroe Medical Center and Middletown Cardiovascular, residents have easy access to healthcare providers. Additionally, there are several pharmacies in close proximity, such as CVS Pharmacy and Walgreens, making it convenient for seniors to fill prescriptions. For recreational activities, there are parks like Armco Park and Fleckenstein Park nearby for outdoor enjoyment. In terms of dining options, Tres Amigos and Arby's provide convenient choices for meals. Furthermore, transportation options like the KI/Miami Valley Railroad - Losantiville Station are available for those who may not drive. Overall, this area offers a good balance of healthcare services, dining options, recreational opportunities, and transportation accessibility for seniors considering living in Monroe.

Physicians

• Monroe Medical Center (0.5 miles)
• Middletown Cardiovascular (4.4 miles)
• Kidney & Hyertension Center (4.5 miles)
• The Urology Group (4.5 miles)
• Middletown Cardiology Associates (4.6 miles)
• Mercy Health Partners Lab, X-ray (4.7 miles)
• Mercy Medical Associates-Endocrinology (4.7 miles)

Restaurants

• Tres Amigos (1.6 miles)
• Arby's (3.7 miles)
• McDonald's (4.1 miles)
• Agave & Rye (5.3 miles)
• Kona Grill (5.3 miles)
• Chick-Fil-A (5.5 miles)
• El Barzon (6.2 miles)

Places of Worship

• Oasis Church (3.2 miles)
• Four Corners Church (5.7 miles)
• St Anne Episcopal Church (6.6 miles)
• Axis Christian Church (6.7 miles)
• Heritage Presbyterian Church (7.9 miles)
• Mason Christs Church At (8.1 miles)

Pharmacies

• CVS Pharmacy (3.8 miles)
• Walgreens (3.9 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (5.5 miles)
• Walgreens (6.2 miles)
• Walgreens (6.4 miles)

Hospitals

• Atrium Medical Center (4.5 miles)
• Children's Medical Center of Dayton (4.7 miles)
• Cincinnati Children's Hospital Medical Center Liberty Campus (4.9 miles)
• West Chester Hospital (6.2 miles)
• Group Health Medical Center (8 miles)
• Micu 4 (8.6 miles)
• Conover Health Plus (8.9 miles)

Parks

• Armco Park (4.8 miles)
• Fleckenstein Park (5.4 miles)
• Voice of America Park (5.7 miles)
• Rentschler Forest Preserve Ranger Sta (7.3 miles)
• Cottell Park (10 miles)

Cafes

• Triple Moon Coffee Company (5.1 miles)
• Starbucks (6.3 miles)
• Starbucks (7.8 miles)
• Starbucks (9.2 miles)

Transportation

• KI/Miami Valley Railroad - Losantiville Station (9.1 miles)

Theaters

• AMC West Chester 18 (9.3 miles)