Hawthorn Glen Campus in Middletown, OH
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5414 Hankins Road, Middletown, OH 45044
For more information about senior living options: (844) 490-3973
The Hawthorn Glen nursing and assisted living facility is beautiful and well maintained. The building is clean and typically free from odors. The therapy department works hard to help residents meet their goals. The grounds are beautiful and well kept, with features like a pond for fishing and calming water features. The nursing and aide staff are attentive and genuinely caring. The maintenance department is awesome and willing to go above and beyond. The staff are warm, welcoming, and truly care for residents like family. There are many activities and monthly outings that keep residents engaged and entertained.
They seem unprofessional under new management and do not respond to messages, emails, or phone calls regarding issues. They are very rude, frequently use profanity, and odors are not controlled, with a heavy urine smell. They cannot retain staff, leading to ongoing turnover that affects how residents are treated. There is absolutely no assistance on the third shift; residents are left waiting for bathroom help and may end up in excrement. Leadership is unorganized and unprofessional; resident needs and care are not the top priority. They had bed bugs repeatedly and failed to document properly or respond appropriately; not a place I would trust with a loved one.Hawthorn Glen Campus is best suited for families that want a warm, engaging environment where assisted living and memory care residents are treated like part of a community family. The campus emphasizes a vibrant atmosphere with regular activities, strong nursing presence, and attentive therapy services. It appeals to those who value a clean, well-maintained setting with appealing common areas, inviting grounds, and convenient access for local families. For residents who thrive on social programming, routine outings, and a campus that feels homey, Hawthorn Glen offers a compelling balance of care and livability.
Those who may want to explore alternatives are families prioritizing flawless administrative responsiveness and flawless day-to-day consistency. Several reviews raise concerns about management communication, responsiveness to inquiries, and shifts where supervision appears thin. For anyone who cannot tolerate uneven follow-through on concerns, frequent turnover, or reports of disorganization at the leadership level, it is prudent to compare other options. In addition, the more troubling anecdotes about odors, pest issues, or abrupt discharges highlight a risk profile that some families will deem unacceptable.
The core strengths - caring, capable staff across settings, a robust therapy program, and a commitment to meaningful daily life - do a lot to offset many of the drawbacks. Families repeatedly praise nurses and aides who communicate with compassion, therapists who drive progress, and admissions and programming staff who help residents settle in smoothly. The campus' cleanliness, well-kept grounds, and pleasant d?cor also contribute to a sense of safety and comfort, which in turn supports better overall well-being. In short, when staff are present and engaged, residents experience genuine quality of care and everyday livability that many facilities struggle to match.
Several reviews highlight leadership changes as a potential turning point. Observations about a newly focused nursing leadership and active efforts by admissions staff suggest the facility is not standing still. Positive notes about responsiveness to family input, organized tours, and ongoing improvements point to a trajectory that could bolster reliability if sustained. For families weighing options, monitoring how leadership addresses concerns over time - especially around staffing patterns and problem resolution - will be a critical indicator of long-term consistency.
However, the downsides cannot be ignored. Reports of unresponsiveness, rude or volatile interactions from some administrators, and specific safety-related concerns like documented bed bug incidents or discharge decisions raise red flags for risk-averse families. The existence of third-shift gaps and periods when assistance in the bathroom was late or unavailable, as described by some reviewers, underscores that overnight coverage and rapid response are not uniformly guaranteed. While many residents and families are satisfied, these inconsistent experiences create a meaningful variance in day-to-day reliability that should be weighed carefully.
For families deciding whether Hawthorn Glen is the right fit, the recommended approach is thorough due diligence. Visit in person during different shifts, request a candid tour of the memory care and skilled nursing areas, and speak directly with current staff about turnover and training. Demand concrete information on incident reports, QA processes, and recent corrective actions tied to any past concerns. If chosen, approach the placement with clear expectations, insist on transparent communication protocols, and establish regular check-ins with the care team. For those who prize a consistently responsive, well-managed environment, it may be wise to keep a close eye on how leadership sustains improvements and whether the day-to-day experience aligns with the strongest reviews.
92 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hawthorn Glen Campus in Middletown, OH is a comprehensive senior living community offering a range of care options to meet the varying needs of its residents. With features such as Continuing Care Retirement Community (CCRC), Memory Care, and Skilled Nursing Facility, individuals can receive the appropriate level of care as their needs evolve.
The campus boasts an array of amenities designed to enhance residents' quality of life. The beauty salon ensures that residents can always look and feel their best, while cable or satellite TV offers entertainment options for relaxation. The presence of community-operated transportation makes it easy for residents to explore the surrounding area. For those who wish to stay connected, the computer center and Wi-Fi access provide convenient internet access.
Mealtimes at Hawthorn Glen Campus are enjoyable experiences with the dining room offering restaurant-style dining. Special dietary restrictions are accommodated, ensuring that all residents can maintain their preferred eating habits. Additionally, kitchenettes allow for light meal preparation in select accommodations.
To keep residents physically active and socially engaged, the campus includes various recreational spaces. These include a fitness room equipped for exercise routines and wellness programs and a gaming room for entertainment purposes. The outdoor space provides a serene environment where residents can enjoy fresh air or tend to a garden if desired.
Medical assistance is readily available with 24-hour call systems and supervision provided throughout the community. Assistance with activities of daily living such as bathing, dressing, and transfers is offered when needed by trained staff members. Medication management ensures that residents take their prescribed medications correctly.
Residents at Hawthorn Glen Campus have access to numerous activities tailored to their interests and hobbies. Concierge services facilitate personalized assistance with planning day trips or coordinating resident-run activities. Scheduled daily activities ensure that there is always something engaging happening within the community.
Located near parks, pharmacies, physicians' offices, and restaurants, the assisted living community grants residents easy accessibility to various services outside its premises.
Overall, Hawthorn Glen Campus offers a comfortable and supportive environment where seniors can receive the care they need while enjoying a range of amenities and activities that promote an active and fulfilling lifestyle.
Hawthorn Glen Campus is located at 5414 Hankins Road, Middletown, OH 45044 in Warren County, Ohio
The features at Hawthorn Glen Campus are designed to create a supportive and structured environment for residents with dementia or Alzheimer's disease, enhancing their quality of life. Assistance with dressing and bathing promotes personal hygiene and dignity, while meal preparation and service ensure that residents receive nutritious food tailored to their dietary needs, fostering both physical health and comfort. Medication management is crucial for maintaining health stability, reducing the risk of missed doses or incorrect medication administration. Support with activities of daily living allows residents to engage in familiar routines, promoting independence within a safe framework. Assistance with transfers aids mobility, helping residents navigate their environment confidently. The 24-hour supervision guarantees immediate assistance when needed, ensuring safety at all times. Finally, a mental wellness program provides cognitive engagement and social interaction opportunities, which can significantly improve mental health outcomes and overall well-being for individuals facing the challenges of memory loss.
Hawthorn Glen Campus on seniors.fyi includes 12 photos including images showing interior, decor, dining, living room, flag, landscaping, building, natural light, and more.
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