Hawthorn Glen Campus is an assisted living and memory care community in Middletown, OH.
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5414 Hankins Road, Middletown, OH 45044
For more information about senior living options: (866) 208-4318
Families describe a memory care move that felt organized and reassuring.
Residents’ families specifically mention the memory care portion as a good fit, with staff helping make a difficult transition feel more manageable. One family also describes being impressed with the memory care section and staff activity support during a visit.
Across settings, residents and families repeatedly describe staff who are attentive and genuinely caring.
Many reviews highlight staff compassion and responsiveness, including nurses and aides who help residents meet day-to-day needs. A number of families also mention positive experiences with therapists, communication during care, and staff support around admissions and ongoing care. Even among mixed comments, some reviewers describe leadership taking action after concerns were raised.
Residents are kept active with scheduled activities and regular social events.
Several reviews mention a strong activity calendar, including bingo and resident-run or daily scheduled programming. Others describe monthly outings to restaurants, stores, or similar community spots. One review also points to a specific activity director making the experience feel well supported.
Multiple reviewers point to cleanliness and limited odor in the facility.
Many residents’ families describe the building as clean, well kept, and typically free from unpleasant smells. Reviews also mention fresh-smelling spaces and maintained grounds with calming outdoor features. A smaller set of comments, however, raises concerns about heavy urine odor and pest issues, which conflicts with the overall cleanliness praise.
Some families praise meals and menu variety during care.
A couple of reviews mention positive food experiences, including a comment that food is great and another describing monthly menus with a variety of options. One of those reviews also connects the menu variety to choices a loved one could make regularly, while the main dining feature residents reference is restaurant-style dining.
Some reviews report serious lapses in support, professionalism, or facility conditions.
A few reviewers describe operational problems such as lack of assistance on a shift, unprofessional or threatening interactions, or concerns about documentation and procedure. Others mention facility-condition issues, including claims about bed bugs and strong odor, which stand in contrast to the many cleanliness and care-positive comments. Because these concerns are direct and severe, it’s worth taking them seriously and asking questions during a visit.
Families mention the campus is convenient relative to home.
Two reviews specifically call out convenience, with one noting the facility is close to the reviewer’s home. Another review mentions the campus’s distance as about 3 miles away. Nearby options include pharmacies and medical services like Walgreens and Monroe Medical Center within a few miles.
How we summarize
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92 resident community capacity
Assisted Living
Continuing Care Retirement Community (CCRC)
Memory Care
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHawthorn Glen Campus is located at 5414 Hankins Road, Middletown, OH 45044 in Warren County, Ohio
The features at Hawthorn Glen Campus are designed to create a supportive and structured environment for residents with dementia or Alzheimer's disease, enhancing their quality of life. Assistance with dressing and bathing promotes personal hygiene and dignity, while meal preparation and service ensure that residents receive nutritious food tailored to their dietary needs, fostering both physical health and comfort. Medication management is crucial for maintaining health stability, reducing the risk of missed doses or incorrect medication administration. Support with activities of daily living allows residents to engage in familiar routines, promoting independence within a safe framework. Assistance with transfers aids mobility, helping residents navigate their environment confidently. The 24-hour supervision guarantees immediate assistance when needed, ensuring safety at all times. Finally, a mental wellness program provides cognitive engagement and social interaction opportunities, which can significantly improve mental health outcomes and overall well-being for individuals facing the challenges of memory loss.
Hawthorn Glen Campus on seniors.fyi includes 12 photos including images showing interior, decor, dining, living room, flag, landscaping, building, natural light, and more.
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