The Suites At Hawthorn Glen

Pros

• The facility is usually well maintained, with clean grounds and indoor facilities.
• The outdoor spaces are pleasant to view from the rooms.
• The dementia unit is clean and odorless, contributing to a positive atmosphere.
• Overall, the experience of touring the facility was great.
• The community manager was informative during the visit, despite being on vacation.
• Safety issues within the facility are definitely followed.
• The small size of the dementia unit is appreciated for its comfort and manageability.

Cons

• The Assisted Living side is usually short-staffed, making it difficult to find someone to ask questions.
• Aide staff do not have to be state tested and primarily focus on serving food and basic tasks, neglecting direct personal needs of residents.
• Even in extreme cases, resident caregivers seem to view attending to personal needs as an inconvenience.
• Despite the overall facility being nice, the high cost may deter potential residents from choosing it.

Review

The facility in question is generally recognized for its well-maintained environment, encompassing both the outdoor grounds and indoor facilities. Visitors consistently appreciate the attention to cleanliness and upkeep, which contribute to a pleasant living atmosphere. The landscaping is thoughtfully arranged, creating inviting spaces that not only enhance the aesthetic appeal but also provide residents with engaging outdoor areas to enjoy. Indoor facilities are similarly kept in good order, making the overall environment conducive to comfort and well-being.

However, potential residents and their families should be aware of staffing issues on the Assisted Living side of the facility. The reviews indicate a recurring theme of understaffing that affects the quality of care provided. Residents often find it challenging to locate staff members when they have questions or need assistance, leading to delays in receiving help. This aspect could significantly impact the experience of residents who may require more frequent interaction or support throughout their day-to-day activities.

While the aide staff has received positive feedback regarding their professionalism and demeanor, there is notable concern about their qualifications. It is important for prospective residents' families to understand that aides working on the Assisted Living side are not required to complete state testing or certifications. Their primary responsibilities include serving food, passing water, assisting with laundry, and aiding with showers; however, this limited scope raises questions about personal care services such as grooming and dressing. Many reviewers express discomfort at how aides appear reluctant to address these more intimate needs directly.

Several reviewers highlighted specific instances where resident caregivers were unresponsive or dismissive regarding personal care tasks that went beyond basic assistance. Even in cases deemed extreme – perhaps involving urgent personal needs – there seemed to be an avoidance of additional responsibilities by staff members. This perception can create feelings of frustration among residents who seek comprehensive care but encounter barriers due to staffing limitations or attitudes towards personal service.

Despite concerns over assisted living staffing challenges, many visitors found other aspects of the facility impressive during tours. One visit was particularly positive; although the community manager was on vacation at that time, the social worker facilitated an informative tour for potential new residents' families. Cleanliness remained a strong focus throughout this visit as well, specifically noting that even specialized units such as those dedicated to dementia care were devoid of odors and maintained high standards of hygiene.

Visitors noted favorable impressions from outdoor spaces visible from resident rooms, enhancing views while ensuring safety protocols were evidently observed throughout all areas of the facility. The small size of the dementia unit garnered appreciation among visitors seeking a familiar yet manageable environment for loved ones with cognitive impairments. Overall impressions from these experiences were overwhelmingly positive; many felt this might be an excellent place for family members requiring assisted living services when needed in future circumstances—though financial considerations posed a significant concern given noted expenses associated with residency at this particular facility.

In conclusion, while commendable features like maintenance standards and appealing physical environments characterize this facility positively, prospective clients should take into account critical factors such as staffing levels on assisted living sides as well as possible gaps in direct personal caregiving services available through aide staff without formal qualifications. Careful consideration around finances will also play an essential role in decision-making processes moving forward—as individuals contemplate this amenity-filled space's suitability for themselves or loved ones seeking enhanced levels of support within communal settings.

Pharmacies

• Walgreens (3.3 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (5.1 miles)
• Walgreens (5.7 miles)
• CVS Pharmacy (6.3 miles)
• Walgreens (6.4 miles)
• Walgreens (6.4 miles)

Parks

• Rentschler Forest Preserve Ranger Sta (3.6 miles)
• Voice of America Park (6.1 miles)
• Marcum Park (7.1 miles)
• Fleckenstein Park (7.6 miles)
• Armco Park (8.5 miles)

Restaurants

• El Barzon (4 miles)
• MacKenzie River Pizza, Grill & Pub (4.7 miles)
• Culver's (5.1 miles)
• Tres Amigos (5.1 miles)
• Popeyes Louisiana Kitchen (5.2 miles)
• Agave & Rye (5.3 miles)
• Kona Grill (5.3 miles)

Physicians

• Monroe Medical Center (4.1 miles)
• Walden Ponds Medical Care (4.2 miles)
• Mercy Medical Associates-Endocrinology (4.8 miles)
• Mercy Health Partners Lab, X-ray (4.8 miles)
• Ear Nose & Throat Specialists (5.7 miles)
• Wetherington Family Medicine (6.1 miles)
• Middletown Cardiovascular (6.2 miles)

Cafes

• Starbucks (5.1 miles)
• Triple Moon Coffee Company (6 miles)
• Starbucks (6.6 miles)
• True West Coffee (7.5 miles)
• Starbucks (7.6 miles)

Hospitals

• Cincinnati Children's Hospital Medical Center Liberty Campus (5.3 miles)
• Group Health Medical Center (5.4 miles)
• Butler County Medical Center (5.7 miles)
• West Chester Hospital (6.3 miles)
• Fort Hamilton Hospital (7.5 miles)
• Fort Hamilton Hospital (7.8 miles)
• Atrium Medical Center (7.9 miles)

Places of Worship

• St Anne Episcopal Church (5.4 miles)
• Four Corners Church (5.9 miles)
• Oasis Church (6.5 miles)

Transportation

• U-Haul Moving & Storage (6.7 miles)

Theaters

• AMC West Chester 18 (7.9 miles)