3100 South Main Street, Middletown, OH 45044
For more information about senior living options: (844) 490-3973
The staff at Arlington Pointe were very friendly and patient. The facility is kept very clean. The therapy team is top notch. The nurses and staff are great. The facility is bright, clean, and well maintained. The nursing and aide staff provided respect and care during his final days. The on-site care team on the 500 hall is exceptional. The therapy was amazing and the staff were kind. The facility is beautiful and modern, with excellent care.
The reviewer described Arlington Pointe as horrible, accusing staff of not properly reviewing assignments before attending to residents. It was claimed that medications were not given on time and that med administration was inconsistent. A nurse allegedly removed a resident's breathing mask for several minutes, risking his life, and denied the incident. The facility allegedly lacked proper meals for someone who can only eat soft foods, serving only applesauce and mashed potatoes with no protein and claiming there was no time to feed him. No one knew how to operate a hoyer lift, leading to the resident not going to bed until 2 a.m. on the first day. A reviewer said their brother was left unattended for hours, with delayed call-button responses and at least two falls; a urostomy bag became soaked in urine. A manager named Robin was described as threatening to move the mother to another place, and the reviewer would not put their dogs there. Admissions staff were criticized; Kaylee was labeled incompetent, causing issues with Medicaid approval and discharge. The therapy was described as non-existent and some staff as rude and impatient; the DON allegedly suggested staff were motivated by money. Call lights were answered only after long delays, and the facility was described as understaffed with non-working room phones. One reviewer warned not to send a loved one there and would not recommend Arlington Pointe. Several comments noted rude housekeeping and staff who seemed to care more about money than residents.Middletown Pavilion Residential Care is best suited for families that prioritize a strong rehabilitation orientation and are prepared to oversee care closely. When therapy teams are functioning at full strength, residents can make meaningful progress, and families report clean, well-kept surroundings with pleasant rooms that support comfort and dignity. This community can work well for someone who value-focused, hands-on involvement - visits, questions, and ongoing communication - because consistent advocacy often translates into better daily routines and more engaged care.
Those who may want to consider alternatives are primarily families prioritizing iron?clad reliability in medication management, urgent call-light responsiveness, and uniformly respectful staffing across all shifts. Several reviews flag persistent gaps in those areas: medications not given on time, delays in answering call bells, and some staff members who come off as hurried or indifferent. For residents with fragile health needs - such as advanced respiratory support, delicate feeding requirements, or complex daily monitoring - the risk of missed cues, slow responses, or inconsistent routines can be a deal-breaker.
On the plus side, the strongest positives center on environment and therapy. Reviewers repeatedly point to clean facilities, well-maintained rooms, and a calm, inviting atmosphere. Therapy programs are highlighted as a major strength when they are available, with patients experiencing meaningful progress and families feeling confident about the path back toward independence. The dining and social activity offerings, when paired with a capable therapy team, contribute to a sense of normalcy and engagement that matters for both mood and motivation. In short, the facility can deliver high?quality rehab experiences and human touches that make a real difference.
The most troubling themes are noticeably more uneven. Inconsistent staffing levels, lagging response times to call lights, and occasional reports of rude or inattentive aides strongly undermine confidence. Several accounts describe episodes of neglect or miscommunication - medication errors, food service gaps, and delays that leave residents unattended for extended periods. These reports aren't universal, but they are persistent enough to suggest that care quality can swing with staffing and supervision. For families evaluating Middletown Pavilion, the risk is not merely a bad day but a structural pattern that can escalate during busy shifts or staff shortages.
How those pros and cons balance out depends on priorities and risk tolerance. If rehabilitation and social engagement are the primary goal, and a resident can be paired with consistent care teams and vigilant supervision, the positives can outweigh the negatives. Strong therapists, a clean environment, and supportive nursing staff on certain shifts create an environment where progress and well-being are very real possibilities. But when medication timing, call-light responsiveness, or courteous, attentive bedside care falter, the negative experiences tend to dominate the impression and the perception of safety.
For families seriously considering this community, concrete steps make the difference between a good fit and a costly misstep. Schedule a thorough tour focusing on therapy availability across days and shifts, not just peak-success stories. Request to meet the Director of Nursing and front-line supervisors to understand who is accountable for medication rounds, call-bell protocols, and staff training. Observe a shift change to gauge consistency and morale, and ask current residents or families about response times and how concerns are handled. Finally, compare current resident outcomes, review the facility's recent survey results, and confirm payment options and transitions if care needs intensify. With due diligence, Middletown Pavilion can be a solid choice for rehab-focused care - or a mismatch that becomes costly in time, stress, and welfare.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Middletown Pavilion Residential Care in Middletown, OH is a welcoming and fully-equipped assisted living community that offers a comfortable and supportive environment for seniors. Our residents can enjoy a variety of amenities to enhance their daily lives, including access to cable or satellite TV, a dining room where they can socialize with fellow residents during meal times, and fully furnished apartments that provide all the comforts of home.
For those who enjoy spending time outdoors, our community features a beautiful garden and outdoor space where residents can relax and soak up some fresh air. Our dedicated staff takes care of housekeeping services on a regular basis, ensuring that our residents can focus on enjoying their time with us without the worry of cleaning chores.
We understand the importance of maintaining personal independence while providing assistance when needed. That's why we offer assistance with activities of daily living such as bathing, dressing, and transfers. We also have trained staff available 24 hours a day to ensure the safety and well-being of our residents.
Nutrition is an important aspect of healthy aging, which is why we provide meal preparation and service according to special dietary restrictions or diabetes diets. Our restaurant-style dining experience allows residents to enjoy delicious meals in a relaxed setting.
At Middletown Pavilion Residential Care, we prioritize mental wellness and offer a comprehensive mental wellness program for our residents. We also provide medication management services to ensure that medications are taken correctly and on time.
In terms of nearby amenities, our community is conveniently located close to cafes, pharmacies, physicians' offices, restaurants, and places of worship. This makes it easy for our residents to access essential services and maintain an active lifestyle within the surrounding community.
We believe in fostering an engaging and fulfilling lifestyle for our residents. That's why we offer resident-run activities as well as scheduled daily activities designed to promote social interaction and individual interests.
If you're looking for an assisted living community that provides exceptional care in Middletown, OH, Middletown Pavilion Residential Care is the perfect choice. We are committed to providing a supportive and comfortable environment where seniors can thrive and enjoy their golden years.
Middletown Pavilion Residential Care is located at 3100 South Main Street, Middletown, OH 45044 in Warren County, Ohio
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