Otterbein Middletown

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  • Interior

    A cozy and elegantly decorated bedroom with a neutral color palette.

  • Architecture

    A suburban house with a car parked in the driveway and a well-maintained lawn.

  • Dining

    A beautifully arranged dining area in a modern kitchen, featuring a wooden table with floral centerpieces and blue plates.

  • Landscaping

    A beautiful suburban home with a well-maintained lawn and inviting architecture.

  • Kitchen

    A caregiver serving food to an elderly woman in a warm kitchen setting.

  • Exercise Equipment

    A cozy indoor space featuring exercise equipment alongside a dining area and comfortable seating.

  • Fitness

    A caregiver joyfully assists an elderly woman as she engages in a fitness activity using a yellow ball.

  • Cooking

    A joyful moment in the kitchen as two individuals share a laugh while making pancakes together.

Otterbein Middletown in Franklin, OH

105 Atrium Drive, Franklin, OH 45005

For more information about senior living options: (844) 490-3973

4.3 from 90 reviews
5 stars
71
4 stars
4
3 stars
1
2 stars
3
1 stars
11

Skilled Nursing Facility

Overall Review of Otterbein Middletown

Pros

  • pro Otterbein Middletown is a warm and welcoming community where the staff consistently go above and beyond to care for residents and support their families.
  • pro The small house model creates a homelike environment that emphasizes connection, dignity, and quality of life.
  • pro The therapy team at Otterbein Middletown is outstanding, with therapists who are skilled, caring, and highly effective.
  • pro Families describe the meals as home-cooked and prepared on site, contributing to a comforting, family-like atmosphere.
  • pro The staff are friendly, attentive, and communicative, keeping families informed and involved in care decisions.
  • pro The care is characterized as compassionate, patient, and genuinely focused on residents' well-being.
  • pro The facility is clean, bright, and well-maintained, creating a pleasant living and rehabilitation environment.
  • pro Staff treat residents like family, fostering a sense of belonging and personal connection.
  • pro The transition experience is positive, with staff welcoming the family and making them feel at home.
  • pro Many reviewers would highly recommend Otterbein Middletown for rehab or skilled nursing due to quality care and supportive staff.

Cons

  • pro The night shift staff told the resident to soil themselves and would only come back later.
  • pro Call bells were ignored for 30?40 minutes, with staff claiming they were short-staffed.
  • pro Some staff were described as horrible and disrespectful toward residents.
  • pro The facility was dirty and cluttered, with soiled linens left on the floor.
  • pro Medications, including pain meds, were not given on time or were difficult to obtain.
  • pro Residents were left unattended and without adequate supervision.
  • pro A nurse yelled and screamed at a visitor.
  • pro Meals were of poor quality, with dinner sometimes being a cold cup of soup.

Review

Otterbein Middletown is best suited for families seeking a warm, home-like environment where care feels personal and long-term residency can blend with ongoing rehab. The small-house model creates a true neighborhood feel, with central kitchens, shared dining areas, and living spaces that invite resident participation and family presence. It shines for short-term rehabilitation and for seniors who want to stay engaged, dignified, and connected to daily routines. When outcomes matter - strong therapy, steady nursing attention, and a sense that care comes with true warmth - this community frequently delivers. For families prioritizing homelike surroundings, meaningful social connection, and a steady stream of accessible care, Otterbein Middletown stands out against more institutional options.

At the same time, certain realities warrant seeking alternatives. Price is a clear concern for many families, with several reviews noting the monthly cost as a barrier to sustained placement. Staffing reliability is another factor: while countless families praise the compassion and attentiveness of many employees, there are persistent reports of delayed call-light responses, and occasional accounts of under-staffing or uneven care. Some families have encountered questions about how consistently staff treat residents, and a few reviews describe difficult experiences with conduct or communication. For families requiring a more predictable, aggressively supervised environment or a lower price point, exploring other options is prudent.

The strongest positives - the house-by-house, family-like culture, and the care teams that many families describe as extraordinary - help offset the challenges. The cottage setup fosters intimate relationships between residents and caregivers, making daily care and therapy more seamless and less transactional. Therapy teams frequently earn high marks for skill and engagement, with stories of significant rehab gains and staff who stay by a resident's side through the recovery journey. On-site cooking and meals that feel homemade, along with inviting dining and gathering spaces, reinforce a sense of normalcy and belonging. When quality of life, dignity, and social connection are priorities, these elements often tilt the decision toward Otterbein Middletown.

Yet the less consistent signals cannot be ignored. Multiple accounts describe times when responses were slow, or when staff appeared overwhelmed by workload. Instances of perceived disrespect or poor communication have left families frustrated, and some reviews recount experiences where the care provided did not meet expectations during transitions or post-surgical recovery. Those choices reflect real risk factors: staffing patterns and day-to-day supervision can swing between highly attentive and strained. Pricing, while justified by many, remains a practical constraint for families weighing value against budget and the availability of other supports or facilities.

Price and value intersect with the facility's strongest selling points. For families able to absorb or bill the cost through insurance or personal means, the combination of rehab strength, a homelike environment, and attentive caregiving offers compelling value. The appeal of private rooms within cottage settings, a central kitchen where meals are prepared, pastoral and social programming, and a caregiving ratio that feels intimate translates into meaningful quality of life for many residents. Conversely, for those who must prioritize affordability, or who require guaranteed, ultra-consistent staffing with minimal variance, Otterbein Middletown may feel prohibitively expensive or insufficiently reliable.

Practical guidance for families navigating this option is clear. Visit multiple cottages and observe how staff interact with residents and respond to call lights during different shifts. Ask direct questions about staffing ratios, turnover, and how care plans are communicated to families. Speak with current residents and family members about consistency of care, meal quality, and the availability of therapy and activities. Confirm what is included in the monthly rate and what costs might arise for ancillary services. When aligned with priorities - rehab effectiveness, a true home-like setting, and ongoing family involvement - Otterbein Middletown can be an excellent choice. If budget, staffing consistency, or a purely clinical environment drive the decision, alternatives deserve careful comparison.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Otterbein Middletown in Franklin, OH is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services for easy communication and entertainment.

Residents can enjoy delicious meals prepared by professional chefs in a restaurant-style dining room, which can accommodate special dietary restrictions. Additionally, the community offers a small library and outdoor space for residents to relax and engage in leisure activities.

To promote a healthy lifestyle, Otterbein Middletown provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and in the correct dosage. A mental wellness program aims to support residents' emotional well-being while a diabetes diet caters to those with specific dietary needs.

The community encourages social interaction through resident-run activities and scheduled daily activities. Nearby parks offer opportunities for outdoor recreation while multiple restaurants provide convenient dining options. For medical needs, there are several pharmacies, physicians' offices, places of worship, and hospitals within close proximity to the community.

At Otterbein Middletown in Franklin, OH, residents can experience a comfortable lifestyle supported by attentive care services and various amenities that cater to their individual needs.

Nearby Places of Interest

Hospitals

  • Atrium Medical Center (0.2 miles)
  • Children's Medical Center of Dayton (0.5 miles)
  • Conover Health Plus (4.5 miles)
  • Dayton Children's Outpatient (7.5 miles)
  • Cincinnati Children's Hospital Medical Center Liberty Campus (8.8 miles)
  • West Chester Hospital (10 miles)
  • Kettering Health Breast Center (10.3 miles)

Physicians

  • Kidney & Hyertension Center (0.2 miles)
  • The Urology Group (0.3 miles)
  • Middletown Cardiology Associates (0.5 miles)
  • Cincinnati Eye Institute (0.6 miles)
  • Ear Nose and Throat Specialists (2.9 miles)
  • Middletown Cardiovascular (3.6 miles)
  • Monroe Medical Center (4.2 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.4 miles)
  • Walgreens (5 miles)
  • The Medicine Shoppe Pharmacy (5.8 miles)
  • CVS Pharmacy (7 miles)
  • CVS Pharmacy (7.3 miles)

Restaurants

  • McDonald's (0.5 miles)
  • Arby's (2.1 miles)
  • Tres Amigos (4.2 miles)
  • McDonald's (5.1 miles)
  • El Picante (7.8 miles)
  • BJ's Restaurant & Brewhouse (8.2 miles)
  • Chipotle Mexican Grill (8.2 miles)

Places of Worship

  • Oasis Church (1.4 miles)
  • Axis Christian Church (8.9 miles)
  • Four Corners Church (9.5 miles)
  • Heritage Presbyterian Church (10.6 miles)
  • St Anne Episcopal Church (10.9 miles)

Parks

  • Armco Park (3.2 miles)
  • Fleckenstein Park (7.6 miles)
  • Voice of America Park (9.3 miles)
  • Rosewood Park (10.3 miles)

Cafes

  • Triple Moon Coffee Company (5.1 miles)
  • Panera Bread (8.2 miles)
  • Starbucks (9.2 miles)
  • Starbucks (10 miles)

Transportation

  • KI/Miami Valley Railroad - Losantiville Station (11 miles)

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