Otterbein Lebanon

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  • Interior

    A cozy bedroom with a neatly made bed, nightstands, and lamps.
  • Outdoors

    A joyful senior man enjoying a peaceful day fishing by the lake.
  • Decor

    A cozy living room with a leather chair and coffee table, opening into a dining area.
  • Living Room

    A cozy and modern living space featuring an open layout with a kitchen and comfortable seating.
  • Building

    A beautiful fountain graces the front of a modern building in the evening light.
  • Architecture

    A charming blue-sided house featuring a welcoming front porch and well-maintained landscaping.
  • Landscaping

    A charming suburban house with a well-kept front yard and clear blue skies.
  • Kitchen

    A modern kitchen featuring dark oak cabinets, granite countertops, and stainless steel appliances in an open layout.
  • Outdoor

    A joyful gathering of friends enjoying a sunny day by the fountain.
  • Bathroom

    A clean and simple bathroom featuring a toilet, sink with mirror, and light fixtures.
  • Exterior

    A well-designed residential building with landscaped surroundings and a winding pathway.
  • Flag

    A suburban yellow house with promotional flags and balloons outside, likely for a real estate event.
  • Bright Lighting

    A well-lit and comfortable hospital room designed for patient care and rehabilitation.
  • Apartment Building

    A modern apartment building featuring balconies and a well-maintained landscape under a clear blue sky.

Otterbein Lebanon

585 Oh-741, Lebanon, OH 45036

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
92
4 stars
1
3 stars
0
2 stars
0
1 stars
7

Assisted Living Continuing Care Retirement Community (CCRC) Independent Living Memory Care

Overall Review of Otterbein Lebanon

Pros

  • pro Otterbein is an excellent facility with caring, compassionate, first-class staff.
  • pro The campus is absolutely gorgeous and rich with amenities and activities.
  • pro The Otterbein community is warm, welcoming, and feels like a village of loving people.
  • pro The staff go above and beyond to treat elders with respect and dignity, focusing on quality of life.
  • pro Otterbein offers outstanding activities and events that keep residents engaged and happy.
  • pro The environment feels homey and cozy, with staff who know residents personally.
  • pro Adult day services at Otterbein are a life saver, providing safe, social engagement for families.

Cons

  • pro They claimed Otterbein's marketing engaged in a bait-and-switch with their loved one, leaving them deceived about approval.
  • pro They reported the facility repeatedly refused to answer the phone, causing a roughly 15-minute delay in entry that could affect safety.
  • pro They described the dementia unit as dirty and dark, with residents not being changed for hours and undergarments frequently soiled.
  • pro They alleged residents were overmedicated, leaving them sleepier than appropriate.
  • pro They criticized the discharge process as a nightmare, noting medications were not fully provided at discharge and the coordination was poor.
  • pro They urged others to avoid Otterbein due to administrative shortcomings and the need for a serious overhaul.
  • pro They specifically called out a case manager, Krista Waller, for mishandling the discharge.

Review

Otterbein Lebanon in Lebanon, Ohio, is best suited for active seniors who want a vibrant, amenity-rich campus and a warm, family-like culture. It shines for those who value substantial programming, social engagement, and a sense of "home" as they transition from independent living toward more assisted options. The community suits independent living and early-stage assisted living well, especially for residents who thrive on frequent events, on-site dining variety, fitness offerings, and diverse clubs. The overall environment is polished and upbeat, with an emphasis on quality of life and meaningful connection.

Families should consider alternatives if the priority is flawless administrative execution and relentlessly consistent clinical coordination. Several reviewers flag the discharge process and certain administrative gaps as significant stress points, including miscommunications around medication handoffs and bed arrangements. A few accounts describe struggles with response times and calls that aren't answered promptly, alongside reports of short-staffing in nursing or caregiving roles. For families navigating complex care transitions or needing meticulous oversight of memory care logistics, these administrative realities can overwhelm the strengths of the community.

The strongest positives revolve around staff dedication, resident respect, and a robust culture of engagement. Highly praised are the compassionate caregivers who know residents well, the emphasis on dignity, and the quality of life focus that permeates daily routines. The campus itself reads as a comprehensive playground for seniors: a theater, billiards, woodworking, a train room, a gym, a pool and spa, pickleball courts, a lake with a pavilion, multiple dining venues, and even golf-cart mobility. The breadth of activities and the opportunity to pursue new or ongoing interests consistently translate into less isolation and more purposeful days for residents, which in turn reinforces trust in the care team.

Adult day services emerge as a standout feature, offering meaningful daytime support that many families rely on for respite and social interaction. For seniors who benefit from structured socialization, music and art programs, or simply a steady routine, the daytime programs act as a powerful anchor. The "Spirit of Otterbein" - an ethos that residents and families repeatedly describe as genuine care and community - helps sustain a sense of belonging beyond a single building or program. In short, the campus culture and available services create a durable cushion against loneliness and decline, particularly for independent-minded residents who want to stay engaged.

When evaluating this community, prospective residents should verify several practical considerations. Schedule time to tour the campus at different hours to observe how staff interact with residents across shifts. Ask current residents and families about discharge experiences, medication coordination, and how therapy services - occupational, physical, and speech - are coordinated during transitions. Inquire about dementia or memory-care options to see how cleanliness, supervision, and daily routines are managed, and whether the facility can demonstrate consistent staffing levels and clear accountability. If possible, shadow an afternoon at the adult day program to gauge the tone, safety, and responsiveness.

The bottom line remains practical and clear: Otterbein Lebanon delivers a compelling, high-quality senior living experience for active adults who prize a lively calendar, accessible amenities, and compassionate staff. It is an especially strong fit for independent living or early-assisted living where social vitality matters most, and where families value a built-in community that feels like a well-turnished village. For those whose priorities include flawless discharge logistics, highly consistent clinical oversight, or rock-solid memory-care operations with zero administrative friction, alternative communities may be a safer bet. A deliberate visit, candid conversations with staff, and a clear map of care needs will determine whether Otterbein Lebanon meets the family's goals with minimal friction.

Features

Housing

  • 996 resident community capacity 996 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Otterbein Lebanon is a well-appointed assisted living community located in Lebanon, OH. With a variety of care options available, including Continuing Care Retirement Community (CCRC), Independent Living, and Memory Care, residents can choose the level of care that best suits their needs.

The community offers a wide range of amenities to enhance the quality of life for its residents. These amenities include a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment, community-operated transportation for convenient outings, and a computer center for staying connected with loved ones. A fitness room is also available to promote physical wellness, along with a gaming room and small library for relaxation and leisure activities.

Residents can enjoy spending time outdoors in the beautifully maintained garden or taking advantage of the outdoor spaces provided. The community also offers housekeeping services to ensure that residents' living spaces are always clean and tidy. Additionally, move-in coordination is provided to assist new residents with a smooth transition into their new homes.

For dining arrangements, Otterbein Lebanon offers restaurant-style dining where residents can enjoy delicious meals prepared by skilled chefs. Special dietary restrictions can be accommodated to meet individual needs.

A variety of care services are available to support residents' daily living needs. These services include 24-hour supervision, assistance with bathing and dressing, transfers assistance, medication management, and meal preparation according to diabetes diets. Transportation arrangements are also made for non-medical purposes.

To keep residents engaged and active, the community provides an array of activities. Concierge services are available to cater to individual interests and preferences. Fitness programs are offered for those who want to maintain or improve their physical well-being. Planned day trips allow residents to explore nearby attractions while resident-run activities provide opportunities for social interaction within the community. Scheduled daily activities ensure there is always something enjoyable happening at Otterbein Lebanon.

Furthermore, the community benefits from its proximity to various amenities in the surrounding area. Two parks, three pharmacies, five physicians, two restaurants, and a place of worship are all conveniently located nearby. In case of any medical emergencies, two hospitals are also within close proximity to provide prompt healthcare services.

Overall, Otterbein Lebanon offers a vibrant and caring environment for seniors with various levels of care needs. The community provides an extensive range of amenities, comprehensive care services, delicious dining options, and engaging activities to ensure residents have a fulfilling and enjoyable living experience.

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Nearby Places of Interest

Parks

  • Armco Park (0.8 miles)
  • Fleckenstein Park (4.4 miles)
  • Voice of America Park (7 miles)
  • Bigfoot Run Dog Park (8.1 miles)
  • Wedgewood Park (9 miles)

Restaurants

  • Tres Amigos (3.3 miles)
  • McDonald's (4.1 miles)
  • Arby's (5.3 miles)
  • El Picante (5.6 miles)
  • Skyline Chili (6.1 miles)
  • McDonald's (6.2 miles)
  • Taco Bell (6.3 miles)

Physicians

  • Middletown Cardiology Associates (3.4 miles)
  • Kidney & Hyertension Center (4 miles)
  • The Urology Group (4.1 miles)
  • Monroe Medical Center (4.3 miles)
  • Cincinnati Eye Institute (4.4 miles)
  • Your City MD (6.3 miles)
  • Ear Nose and Throat Specialists (6.7 miles)

Pharmacies

  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (4.5 miles)
  • Walgreens (5 miles)
  • Walmart Pharmacy (5.6 miles)
  • CVS Pharmacy (5.6 miles)
  • Walgreens (5.7 miles)
  • CVS Pharmacy (6.1 miles)

Hospitals

  • Atrium Medical Center (4 miles)
  • Children's Medical Center of Dayton (4.3 miles)
  • Cincinnati Children's Hospital Medical Center Liberty Campus (6.8 miles)
  • Conover Health Plus (7.6 miles)
  • West Chester Hospital (7.7 miles)
  • Micu 4 (8.2 miles)
  • Midwest Process Innovation (8.5 miles)

Places of Worship

  • Oasis Church (4.1 miles)
  • Axis Christian Church (5.5 miles)
  • Four Corners Church (7.3 miles)
  • Heritage Presbyterian Church (7.3 miles)
  • Mason Christs Church At (8.1 miles)
  • Motherless Daughters Ministry (8.9 miles)
  • St Anne Episcopal Church (9.2 miles)

Transportation

  • KI/Miami Valley Railroad - Losantiville Station (7.3 miles)

Cafes

  • Starbucks (7.6 miles)
  • Triple Moon Coffee Company (8.2 miles)

Frequently Asked Questions

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