The Laurels Of Middletown

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  • Interior

    A cozy waiting area featuring comfortable seating and modern decor.

  • Decor

    A cozy and well-decorated bedroom featuring a single bed, warm lighting, and personal touches.

  • Windows

    A well-lit hospital patient room featuring two beds and essential amenities.

  • Seating Area

    A cozy seating area in a modern lobby, featuring patterned chairs and a small table with flowers.

  • Television

    A cozy room featuring a chair, dresser, and a television displaying a scene.

  • Flag

    Residents enjoy a festive parade in a nursing home, showcasing colorful costumes and a creatively decorated vehicle.

  • Healthcare

    A healthcare professional administering a vaccine to a patient in a safe environment.

The Laurels Of Middletown

751 Kensington Street, Middletown, OH 45044

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
87
4 stars
4
3 stars
1
2 stars
1
1 stars
7

Skilled Nursing Facility

Overall Review of The Laurels Of Middletown

Pros

  • pro The staff on the Rehab Ward could not have been more caring and competent.
  • pro The nurses aides Minty, Renee, Natalie, Belinda, and Amber were so nice and attentive.
  • pro Sarita the Occupational Therapist and Mark the Physical Therapist were magnificent.
  • pro Sarita and Mark provided just the right balance of patience and push to get her participating.
  • pro By the time she left, she was walking on her own.
  • pro The administrative staff was very helpful from the first contact to the day she came home.
  • pro The therapy department worked so hard with mom daily.
  • pro The staff is compassionate, comforting, and resolves issues that may come up with Mom.
  • pro Tori in admissions is great.
  • pro Laurels is a great, state-of-the-art facility with friendly and welcoming staff and outstanding rehab (great rehab staff).

Cons

  • pro They described Laurels as the worst place ever, saying many residents were being mistreated.
  • pro They claimed not to place loved ones there again, alleging rude staff, disgustingly dirty rooms, gnats, poor plumbing, and care that led to infections in their father.
  • pro They reported that night nurses were rude and unhelpful, rarely answered call lights, and that requests were very slow, with the food described as awful.
  • pro They criticized Dr. Castellanos for having a "God complex" and talking down to families.
  • pro They noted the facility was short-staffed, contributing to poor care and delays.
  • pro They urged that the facility be closed down, stating, "Yall need to be closed down."

Review

The Laurels of Middletown emerges in these accounts as a facility with a deeply felt capacity to support recovery, especially in its Rehab Ward. Across numerous personal testimonies, families describe a setting where compassionate, attentive care helps patients push through physical and cognitive hurdles. The reviewers repeatedly emphasize that, despite the intensity and length of rehab, the staff's kindness, competence, and steadiness made a difficult process more bearable and even hopeful. The tone in many notes is one of gratitude for the core team that kept watch over loved ones during recovery, gave reassurance on tough days, and celebrated progress as milestones were reached.

A central pillar of the positive experiences lies with the Rehab Ward's direct care team. Caregivers such as Carrie and Bonnie are singled out for making the writer feel safe enough to take needed breaks, a testament to the trust they earned. The aides - Minty, Renee, Natalie, Belinda, and Amber - are described as consistently kind, attentive, and reliable, with families noting that they never walked in to find their loved ones in distress or unsanitary conditions. For patients with cognitive vulnerabilities, such steadiness and proactive attention can be especially crucial, and several family members point to this as a standout strength of the facility.

Therapy is another area where many reviewers found exceptional value. Sarita, the Occupational Therapist, and Mark, the Physical Therapist, are praised for striking the right balance between patience and encouragement. Their guidance helped a very weak patient, who arrived after a prolonged hospital stay for heart issues, regain independence to the point of walking on her own by discharge. The praise isn't limited to the therapists; administrative staff are consistently described as helpful and responsive - from the initial contact with the facility through to discharge planning - suggesting a coordinated, patient-centered approach across departments.

Beyond the direct care and therapy, reviewers frequently mention the overall culture of support and effective communication. Tori in admissions is highlighted for facilitating transitions and providing clear, compassionate guidance. The atmosphere - described as positive, upbeat, and professional - extends through to the dining and activities, with comments about good food and engaging offsite activities like shopping. Families feel that the Laurels strives to make the stay not just about rehabilitation, but about a well-rounded sense of well-being, where patients feel cared for in multiple dimensions.

Individual anecdotes reflect a broad spectrum of experiences, but many of them converge on a shared impression: when the Laurels' teams are at their best, patients receive thorough, respectful care and encouraging, goal-driven therapy, and families feel heard and supported. Positive voices repeatedly point to clinicians, nurses, and admissions staff who go "above and beyond" to ensure smooth transitions, timely medications, and a steady hand during recovery. The sentiment is that, for someone who needs short-term rehab, this facility can deliver meaningful progress and a compassionate, family-inclusive environment.

Yet, not all feedback is uniformly glowing. A clearly negative viewpoint warns prospective families with a stark caution: "0 stars DO NOT PLACE YOUR LOVED ONES HERE." In this account, a family member describes prolonged months of poor care, rude staff, persistent messes and pests, and a sequence of health deteriorations - pneumonia, bedsores, dehydration, and a kidney infection - that culminated in ICU-level concerns. The narrative accuses the facility of being short-staffed, with plumbing and cleanliness problems and a pattern of failing to address basic needs in a timely manner. This perspective emphasizes the most serious risks that can accompany suboptimal care, underscoring the importance of vigilant observation, open communication with staff, and timely escalation when concerns arise.

There is also a recurring thread about the demeanor and conduct of a particular physician. Several entries mention Dr. Castellanos as having a "God complex," noting that he talked down to family members and seemed judgmental when questions were raised about care. At least one reviewer recalls a concrete disagreement over whether codeine qualifies as an opiate, which undermined trust in the physician's basic pharmacology knowledge. While this is just one perspective among many, it illustrates how important collaborative, respectful clinician-family communication is to the overall perception of care quality.

In between these extremes, many reviews convey a balanced, often glowing impression: families describe a facility that typically delivers strong rehab outcomes, with vibrant, caring staff across departments, and administrators who strive to be accessible and helpful. Positive sentiments emphasize walking away with improved function, a plan for at-home care, and a sense that their loved one was treated with dignity and warmth. There are consistent themes of gratitude for specific team members - therapists, nurses, and admissions personnel - who helped patients regain confidence and independence and who eased the transition back home.

In sum, the Laurels of Middletown presents as a facility with substantial strengths in rehabilitation-focused care, marked by dedicated therapists, supportive nursing staff, and a responsive administrative team. For many families, these elements translate into real progress and a comforting sense that their loved ones are in good hands. However, the range of experiences also serves as a reminder that, in any long-term care setting, the quality of care can hinge on individual interactions, staffing realities, and the promptness of addressing concerns. Prospective families would do well to weigh the consistently positive testimonies about therapy and compassionate care against the cautionary accounts, and to engage early and openly with the care team and administration to ensure alignment of expectations and care goals. Overall, for many who navigate rehab in this community, Laurels of Middletown stands out as a place where dedicated professionals strive to help people regain function and comfort, while acknowledging that experiences can vary.

Features

Housing

  • 109 resident community capacity 109 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Laurels Of Middletown in Middletown, OH is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected.

Residents can enjoy meals in the dining room with restaurant-style dining, or they can prepare their own meals in the kitchenette provided in each apartment. Housekeeping services are available to keep living spaces clean and tidy. The community also offers move-in coordination to assist new residents with the transition.

For recreation and relaxation, The Laurels Of Middletown has a fitness room and gaming room for physical activity and fun. There is also a garden and outdoor space where residents can enjoy fresh air and nature. A small library is available for those who love reading, and there is Wi-Fi/high-speed internet access throughout the community.

Care services provided include 24-hour call system and supervision for safety and assistance as needed with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications properly, while a mental wellness program focuses on promoting emotional well-being.

Special dietary restrictions are accommodated, including diabetes diets. Meal preparation and service are provided to ensure that residents have delicious and nutritious meals tailored to their needs. Transportation arrangements can be made for non-medical purposes as well as doctors' appointments.

The Laurels Of Middletown offers a variety of activities to keep residents engaged and entertained. Concierge services are available to assist with any needs or questions. Fitness programs promote physical health, while planned day trips provide opportunities for exploration outside of the community. Resident-run activities offer socialization opportunities within the community, while scheduled daily activities ensure there is always something interesting happening.

The community is conveniently located near cafes, pharmacies, physicians, restaurants, places of worship, and hospitals, making it easy for residents to access the services and amenities they need. Overall, The Laurels Of Middletown provides a comfortable and supportive environment for seniors to thrive and enjoy their retirement years.

Nearby Places of Interest

Physicians

  • Middletown Cardiovascular (0.6 miles)
  • Ear Nose and Throat Specialists (1.8 miles)
  • The Urology Group (2.9 miles)
  • Cincinnati Eye Institute (3 miles)
  • Kidney & Hyertension Center (3 miles)
  • Middletown Cardiology Associates (3.6 miles)
  • Monroe Medical Center (3.9 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (6.5 miles)
  • Walgreens (7.7 miles)
  • The Medicine Shoppe Pharmacy (7.9 miles)
  • CVS Pharmacy (9 miles)

Restaurants

  • Arby's (1.1 miles)
  • McDonald's (2.6 miles)
  • Tres Amigos (4.7 miles)
  • El Barzon (5.8 miles)
  • McDonald's (6.6 miles)
  • Agave & Rye (9.1 miles)
  • Kona Grill (9.1 miles)

Cafes

  • Triple Moon Coffee Company (2 miles)
  • Panera Bread (9.8 miles)
  • Starbucks (10.1 miles)
  • Starbucks (10.7 miles)
  • Starbucks (10.9 miles)

Places of Worship

  • Oasis Church (2.1 miles)
  • Four Corners Church (9.6 miles)
  • Axis Christian Church (10.1 miles)
  • St Anne Episcopal Church (10.3 miles)
  • Heritage Presbyterian Church (11.5 miles)
  • Mason Christs Church At (11.8 miles)

Hospitals

  • Children's Medical Center of Dayton (2.9 miles)
  • Atrium Medical Center (3 miles)
  • Conover Health Plus (6.1 miles)
  • Cincinnati Children's Hospital Medical Center Liberty Campus (8.8 miles)
  • Dayton Children's Outpatient (9.2 miles)
  • West Chester Hospital (10 miles)
  • Group Health Medical Center (11.2 miles)

Parks

  • Armco Park (5.8 miles)
  • Fleckenstein Park (8.8 miles)
  • Rentschler Forest Preserve Ranger Sta (8.9 miles)
  • Voice of America Park (9.5 miles)

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