148 Cox Avenue, Richlands, NC 28574
For more information about senior living options: (866) 208-4318
The Heritage Of Richlands Costs & Pricing
The Heritage of Richlands offers competitive pricing for its services compared to the broader market. For a semi-private room, residents can expect a monthly cost of $2,015, which is significantly lower than the average rates in Onslow County at $2,372 and the state average of $3,584. Similarly, for those seeking a studio accommodation, The Heritage prices at $3,500 are also more affordable than both the county's average of $4,125 and North Carolina's overall average of $4,020. This makes The Heritage an appealing option for individuals looking for quality care without the burden of excessive costs.
| Floor plans | The Heritage Of Richlands | Onslow County | North Carolina |
|---|---|---|---|
| Semi-Private | $2,015 | $2,372 | $3,584 |
| Studio | $3,500 | $4,125 | $4,020 |
Overall Review of The Heritage Of Richlands
Pros
Heritage Care of Richlands provides attentive, personalized care for residents.- The facility is small and intimate, housing about 40 residents.
- The staff are caring and attentive to residents' needs.
- The location makes visitation convenient for families.
- The staff keeps families up-to-date about their loved ones.
- Residents have formed friendships, are eating well, and have even gained a little weight.
- The food is good and the facility is kept very clean.
- Gina is great.
Cons
The reviewer says both Heritage Care of Richlands and Lighthouse Village are scary and not suitable for what they needed.- The facility does not answer the phone and would upset a family member if no one could be reached.
- Parking is small and can be partially flooded after heavy rain.
- They would not consider placing relatives in either facility, describing them as scary and not suitable.
- A resident’s relative notes that the resident is angry about being there.
- The reviewer cautions that, while the opening is good, one should keep an eye on their loved one.
Review
The Heritage Of Richlands is best suited for families seeking an intimate, home-like setting where a small resident population allows for visible, hands-on care. With about 40 residents, the community isn’t a sprawling campus, which translates into closer supervision, quicker response times, and regular updates that reassure and involve families. It appeals to seniors who value a personal connection over resort-style amenities and to those who want convenient, frequent visits from relatives due to its proximity to home. For residents who thrive on a tight-knit routine, predictable pacing, and a neighborhood feel, this setting delivers practical, day-to-day reliability.
This is not the place for families chasing hospital-grade intensity or highly specialized memory-care programming. Some reviewers flag ownership questions and broader corporate alignment as a concern, especially if long-term strategic strength matters. The facility’s older-building character and smaller footprint can also feel limiting when compared with larger campuses that promise more expansive programming, newer infrastructure, or more extensive on-site resources. If seamless, round-the-clock medical oversight, modern amenities, or a highly polished, contemporary environment are top priorities, alternatives should be considered.
On balance, the community’s strongest selling points offset most of the potential drawbacks. The small size fosters genuine attentiveness: staff who keep families well informed, respond promptly, and cultivate meaningful relationships with residents. Residents report good, appetizing meals and a clean, comfortable living space, with many forming friendships and enjoying daily activities. The standout care ethic, exemplified by individual staff members highlighted by families, helps counteract concerns that the setting feels outdated or “nursing-home-like,” delivering a reliable sense of stability and personal attention that matters for daily life.
There are clear operational caveats to weigh. Communication gaps occasionally appear, including instances of difficult phone access and uneven tour scheduling processes that can cause friction during the decision phase. The physical layout, a single major hallway in an older building, can feel limiting and less flexible than newer, purpose-built campuses. Parking is tight, and heavy rain can worsen access, potentially complicating family visits. While the daily schedule and activity boards indicate ongoing engagement, the smaller scale naturally caps the breadth of on-site programming when compared with larger facilities.
For families evaluating options, this community can be a compelling fit when the priority is close involvement, a welcoming, low-key atmosphere, and dependable day-to-day caregiving in a setting that keeps loved ones near home. It works well for residents who benefit from consistent routines, personal attention, and social connections within a small, watchful community. It may fall short for those who require robust medical staffing, expansive activity calendars, or a newer physical plant with modern conveniences. A clear preference for intimacy and dependable staff should guide the decision, with a candid acknowledgment that alternative communities could better address higher-level needs or modern expectations.
Practical next steps are essential in making a confident choice. Schedule a tour and confirm arrangements so that timing and accessibility aren’t a barrier. Probe phone responsiveness, and test communication by calling at different times to gauge consistency. During visits, speak with current residents and families about daily life, staff consistency, and how concerns are handled when issues arise. Inquire about staff training for dementia and behavioral needs, as well as the process for updating families on care plans. Finally, compare costs and ask about any trial periods or move-in supports, balancing the cherished, home-like feel against the potential need for broader resources elsewhere.
40 resident community capacity
Assisted Living
Activities on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Albert J Ellis (7 miles away)
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
How and When Medicaid May Cover Assisted Living Costs
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States