Autumn Village

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Autumn Village Autumn Village

Autumn Village

235 N NC 41 Hwy, Beulaville, NC 28518

For more information about senior living options: (844) 490-3973

3.8 from 26 reviews
5 stars
18
4 stars
0
3 stars
1
2 stars
0
1 stars
7

Assisted Living

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    Overall Review of Autumn Village

    Pros

    • pro Autumn Village is considered one of the best assisted living communities.
    • pro The staff are described as great, always willing to go above and beyond.
    • pro The facility is consistently clean, well kept, and inviting.
    • pro D'Amba Fulmore and her healthcare team are praised for delivering quality care in a friendly atmosphere.
    • pro Residents are happy, comfortable, and engaged, and the staff are sincere and caring.
    • pro The new Executive Director is recognized for doing an amazing job, keeping the facility clean and inviting.
    • pro The community is affordable and accommodating, with residents enjoying social activities.
    • pro Visitors note the clean environment and staff who engage with guests.
    • pro The staff are friendly, helpful, and provide excellent service.
    • pro Families feel their loved ones are safe and well cared for.

    Cons

    • pro The staff were rude, condescending, and downright nasty.
    • pro There were smells of urine and feces throughout the facility.
    • pro One reviewer gave it 0 stars.
    • pro The staff were very rude and refused to help with an application.
    • pro It is described as a terrible place with flies inside and out, and staff who are rude and unprofessional.
    • pro The executive director allegedly refuses to see residents who beg to see her.
    • pro The facility has had bed bugs for years and roaches, with no proper remediation.
    • pro Staff reportedly hung out in the staff room and stole from residents, including their money.

    Review

    Autumn Village Assisted Living in Beulaville, North Carolina evokes a broad range of impressions from families, visitors, and former staff. On one hand, many reviewers describe it as one of the best assisted living communities, led by Ms. D'Amba Fulmore and a responsive healthcare team that creates a welcoming, caring atmosphere. Visitors recount unscheduled visits where staff were attentive to residents' well-being and engagement, and they consistently praise the overall friendliness and quality of care found there. This strong and steady stream of positive observations paints the center as a place that prioritizes warmth, safety, and accessible support, with several families noting that the kindness and dedication of the team made a meaningful difference for their loved ones.

    Across multiple accounts, the staff at Autumn Village is celebrated for going above and beyond. Families report that the team is consistently caring, attentive, and hands-on, and they frequently commend the cleanliness and upkeep of the facility. One reviewer specifically notes that their father is happy and well cared for, highlighting safety, cleanliness, affordability, and accommodating services as standout features. The sentiment about staff runs through many reviews: they are described as loving, engaging, and often the reason families feel comfortable placing loved ones in the community. The facility's ambiance is repeatedly described as inviting, with residents appearing content, engaged, and supported by a dedicated team that also involves visiting family members in the care process.

    Several reviewers point to improvements and positive changes connected with new leadership and remodeling. The current Executive Director is praised for making an amazing difference, with the facility described as consistently clean and welcoming under new management. There is mention of remodeling and management changes contributing to a happier resident population and a staff that remains wonderful and energetic. The combination of physical upgrades and leadership adjustments is framed as a turning point that has reinforced the sense of safety, comfort, and community for residents, who are described as comfortable and at ease in their home.

    Visitors repeatedly emphasize the welcoming atmosphere and the visible happiness of residents. Many note that when you walk in, you encounter content, sociable residents and staff who are sincere and caring. The community's cleanliness is repeatedly highlighted, and the energy level among staff and residents alike is described as high. Several testimonials underscore how the facility supports social activity, keeping residents engaged and contributing to a sense that Autumn Village is a true home rather than merely a place to reside. In short, the consistent thread among these accounts is that Autumn Village can feel very much like a warm, active, and supportive living environment.

    Nevertheless, a substantial portion of the feedback in the record presents serious concerns. Some reviewers describe experiences that they characterize as rude, condescending, and unprofessional from staff, with one even stating "Rude, condescending and down right nasty staff" and another noting smells of urine and feces throughout the facility. A few accounts convey a stark contrast to the more favorable views, with comments like "0 stars!!" and claims that flies and roaches are present, rooms are dirty, and personal belongings can be stolen. These reviewers express deep dissatisfaction and advise caution or avoidance, arguing that the facility fails to meet basic standards of care and safety.

    A number of comments reference a troubling decline in conditions compared with past decades. One former long-term memory notes that the place was spotless and well-run in the 80s, 90s, and early 2000s, suggesting a perceived deterioration over time. Others accuse the staff of being unhelpful during admissions, further contributing to a negative impression of the current operations. The negative feedback also includes allegations of ongoing pest problems (bedbugs and roaches), unaddressed issues with cleanliness, and a sense that resident needs and dignity are not always prioritized, painting a picture of a facility with a contested reputation.

    Perhaps the most troubling and detailed portion of the critiques comes from a former employee who alleges multiple serious problems behind the scenes. According to that account, there were undocumented falls, complaints of neglect downplayed by management, and staff being accused of falsifying shower records. The reviewer describes hostile treatment of residents' concerns, with residents being told they could not see certain staff or that they should not worry staff members who were present. The report also alleges that residents faced delays in pain management, and that a resident who felt gravely ill was told to "talk to Jesus not me." The writer asserts that bedbugs and roaches persisted for years without proper remediation, and that a grandmother in their care endured significant pain and inadequate medication. The account further alleges retaliation against a whistleblowing employee and a broader pattern of cover-up and inaction, with the reviewer stating that they reached out to social services and state agencies without change.

    Taken together, the reviews for Autumn Village present a complex portrait: many families and visitors speak highly of compassionate staff, a welcoming environment, safety, and meaningful activities, and they credit leadership and remodeling for ongoing improvements. Other reviewers, however, describe serious concerns about cleanliness, pests, safety, possible neglect, theft, and even alleged misconduct. This diversity of experiences suggests that outcomes at Autumn Village can vary widely depending on factors such as specific staff on duty, management practices at any given time, and possibly the individual circumstances of each resident.

    For anyone considering Autumn Village for a loved one, the message is clear: there are strong, positive experiences documented by many families, but there are also credible, serious concerns raised by others. Prospective residents and their families would be wise to arrange comprehensive tours, ask direct questions about current staffing, maintenance, and pest control, and seek up-to-date information from multiple sources, including state inspection records and routine meetings with the administrator. As with many long-term care communities, the best decision will likely come from observing conditions firsthand, speaking with current residents and families, and carefully weighing both the uplifting testimonials and the cautionary reports to determine whether Autumn Village aligns with a family's needs and standards.

    Features

    Housing

    • 88 resident community capacity 88 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Albert J Ellis (11 miles away) Albert J Ellis (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Autumn Village in Beulaville, NC offers a comprehensive range of amenities and care services in a comfortable and welcoming environment. Residents can enjoy the convenience of onsite beauty salon and cable or satellite TV in their fully furnished apartments. The community also provides transportation for outings and appointments, as well as move-in coordination for a seamless transition.

    For socialization and relaxation, Autumn Village features a variety of spaces including a computer center, gaming room, small library, and outdoor garden. Restaurant-style dining is available in the spacious dining room where residents can enjoy delicious meals prepared by the staff. Private bathrooms provide convenience and privacy.

    To ensure residents' health and wellbeing, care services include 24-hour call system and supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff. Medication management and special dietary restrictions are also catered to.

    Autumn Village encourages an active lifestyle with fitness programs, resident-run activities, scheduled daily activities, and planned day trips. A mental wellness program promotes emotional wellbeing among residents.

    With amenities such as Wi-Fi/high-speed internet and concierge services available, Autumn Village ensures that residents have access to modern conveniences while maintaining their independence.

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