Huntington Health Care

Pros

• The staff at The Laurels of Pender is friendly and nice, with most of them doing their jobs well.
• The rooms in the facility are spacious and comfortable, contributing to a pleasant environment.
• The facility itself is well-maintained, making it an appealing choice for care.
• Being the closest option to home makes it convenient for family visits and support.

Cons

• The food is not good and resembles plain hospital food with limited options.
• Some staff members do not perform their jobs adequately, leading to inconsistent care.
• There seems to be a lack of availability from the nursing staff, as they often sit at the nurses' station instead of attending to patients.
• Although the facility is nice, there are concerns about the quality and variety of services provided.

Review

Located in Burgaw, The Laurels of Pender is a long-term care facility that has become an essential resource for families seeking rehabilitation and care for loved ones. In particular, it has served as a vital haven for individuals requiring specialized support after surgeries or chronic health issues. One resident's experience highlights the challenges and considerations associated with this type of facility. Her husband currently resides at The Laurels following several operations on his leg, which have not all gone as planned. Due to his ongoing health needs—including three dialysis appointments each week—the caregiver expresses an understandable concern about managing these demands at home.

The decision to utilize The Laurels of Pender was driven by a combination of location and necessity. Being the only facility in Burgaw, proximity to home played a significant role in their choice. This closeness allows family members to visit more frequently, offering emotional support during challenging times—a critical factor when navigating the complexities of post-operative rehabilitation and ongoing medical treatments.

The reviewer's observations about the staff underline a mixed but generally positive sentiment toward the professionalism within the facility. While she appreciates most team members for being friendly and competent in their roles, there are occasional lapses from one or two staff members who may not meet expectations consistently. This inconsistency can be frustrating, especially given that effective patient care often hinges on attentive interactions between residents and caregivers. Nonetheless, it appears that the majority of staff are dedicated and committed to fulfilling their responsibilities effectively.

Food quality is another significant area where The Laurels of Pender could improve, according to her assessment. Describing the meals as "plain old hospital food," she points out a distinct lack of variety and taste in what is offered to residents. Dining experiences can greatly impact resident satisfaction; thus, enhancing the menu could lead to better overall morale among patients who may already be struggling with health-related concerns. Improving food options not only serves nutritional needs but also enriches daily life through enjoyable eating experiences.

On a more positive note, the reviewer acknowledges that the rooms themselves are spacious and well-maintained, contributing positively to her husband's comfort during his stay at the facility. A pleasant environment can significantly affect recovery outcomes by making patients feel more at ease in their surroundings while they heal from surgery or manage chronic conditions.

Despite some challenges noted regarding staff availability—specifically their tendency to congregate at the nurses' station rather than being visible and accessible to residents—the overall impression remains largely optimistic concerning The Laurels’ capacity as a supportive care environment. It’s evident that while improvements could be made—especially regarding food quality and nursing engagement—the combination of necessary medical services provided in close proximity makes this facility an important option for families like hers navigating difficult healthcare journeys. Enhancing both service delivery standards and meal offerings would undoubtedly elevate The Laurels' standing within the community even further as a reliable choice for compassionate care during critical times.

The Burgaw area in North Carolina offers a convenient location with various amenities nearby. The Wilmington International Airport is just 19.5 miles away, providing easy access for travel. There are several restaurants within a short driving distance, including Taco Bell, Indochine Restaurant, and Elijah's Restaurant. For coffee lovers, cafes like Port City Java and Starbucks are also close by. In terms of healthcare, there are multiple pharmacies and physician offices in the vicinity such as New Hanover Medical Group and KidzCare Pediatrics. Additionally, parks like Brunswick River Park offer opportunities for outdoor recreation. Overall, this area provides a mix of conveniences and services that may appeal to seniors looking for a comfortable living environment in Burgaw.

Transportation

• American Airlines (19.5 miles)
• Wilmington International Airport (ILM) (19.5 miles)

Restaurants

• Taco Bell (21.2 miles)
• Goody Goody Omelet House (21.3 miles)
• Indochine Restaurant (21.4 miles)
• Jax 5th Avenue Deli & Ale House (21.6 miles)
• Tarantelli's (21.8 miles)
• New Anthem Beer P (21.8 miles)
• Elijah's Restaurant (22 miles)

Cafes

• Port City Java (21.5 miles)
• Bespoke Coffee & Dry Goods (21.6 miles)
• Starbucks (21.8 miles)

Pharmacies

• Flow Sciences (21.5 miles)
• Epic Pharmacies (22.1 miles)
• Walgreens (22.1 miles)
• CVS Pharmacy (22.2 miles)
• Seashore Discount Drugs (23.9 miles)
• Walgreens (24.1 miles)

Parks

• Brunswick River Park (22.9 miles)
• Hugh MacRae Park (23.6 miles)
• Leland Westgate Park (24.1 miles)

Physicians

• New Hanover Medical Group (23.3 miles)
• Cape Fear Cancer Specialists (23.6 miles)
• KidzCare Pediatrics (24.1 miles)
• Wilmington Eye - Medical Center Drive (24.2 miles)
• Wilmington Endocrinology (24.5 miles)
• Tinsley, Ellis, A, Jr, MD (24.5 miles)
• Coastal Neurosurgical Associates (24.7 miles)