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3.7 from 106 reviews
5 stars
70
4 stars
0
3 stars
2
2 stars
5
1 stars
29
Overall Review of Pender Memorial Hosp
common20 reviews mention this
Staff attentiveness stands out
Many reviewers describe courteous, caring staff who explain and follow through during care.
A recurring theme in the reviews is that staff members feel polite and attentive, with multiple people calling out friendly bedside manner and comfort during visits. Several reviewers also mention teamwork—people seem to communicate and help patients feel at ease through procedures and recovery. This lines up with the community’s documented focus on assistance with daily living, medication management, and mental wellness support.
caveat6 reviews mention this
Care can feel delayed
Some reviewers report long waits and slow check-in before they receive care.
Not everyone has a smooth experience: multiple reviewers describe waiting in the lobby or exam area for extended periods, including situations where they felt they were not called back promptly. A few reviews also mention being left without updates during the wait. While the community documents a 24-hour call system and supervision, these reviews suggest that day-to-day responsiveness can vary.
common5 reviews mention this
Clean, cared-for facility noted
Several reviewers mention a clean, well-kept environment during their visits.
Some reviewers specifically call out cleanliness and say the facility felt clean and well cared for. A few comments also describe the environment as modern or organized during outpatient experiences. At the same time, not all reviews are consistent, with a minority of reviewers expressing concern about cleanliness.
caveat3 reviews mention this
Concerns about fair treatment
A few reviewers raise concerns about disrespectful or unfair treatment.
A small set of reviews describe negative interactions that they attribute to bias or unequal treatment, including mentions of disrespect and not feeling properly handled. Other reviews from the same listing largely focus on kindness and professionalism, which makes these complaints stand out for readers who value consistent treatment. If you’re considering the facility, it may be worth prioritizing questions about how staff handle communication and respectful care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
43 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Wilmington International (19 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Transportation
American Airlines (19.6 miles)
Wilmington International Airport (ILM) (19.6 miles)
Restaurants
Taco Bell (21.4 miles)
Goody Goody Omelet House (21.4 miles)
Indochine Restaurant (21.5 miles)
Jax 5th Avenue Deli & Ale House (21.7 miles)
Tarantelli's (21.9 miles)
New Anthem Beer P (21.9 miles)
Elijah's Restaurant (22.1 miles)
Cafes
Port City Java (21.6 miles)
Bespoke Coffee & Dry Goods (21.8 miles)
Starbucks (21.9 miles)
Pharmacies
Flow Sciences (21.6 miles)
Epic Pharmacies (22.2 miles)
Walgreens (22.3 miles)
CVS Pharmacy (22.4 miles)
Seashore Discount Drugs (24 miles)
Walgreens (24.2 miles)
Parks
Brunswick River Park (23.1 miles)
Hugh MacRae Park (23.7 miles)
Leland Westgate Park (24.3 miles)
Physicians
New Hanover Medical Group (23.4 miles)
Cape Fear Cancer Specialists (23.8 miles)
KidzCare Pediatrics (24.2 miles)
Wilmington Eye - Medical Center Drive (24.3 miles)
Pender Memorial Hosp is located at 507 East Fremont Street, Burgaw, NC 28425 in Pender County, North Carolina
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The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
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