Residents and families frequently describe staff as friendly and responsive to questions.
A large number of reviews focus on how welcoming and helpful staff feel day to day. Several residents and families mention being able to ask questions and get guidance, and they also describe staff as professional, kind, and attentive. Housekeeping and dietary staff are also repeatedly included in these positive impressions, suggesting consistent day-to-day support across departments.
common30 reviews mention this
Cleanliness and housekeeping stand out
Many reviews highlight a clean facility and strong housekeeping results.
Cleanliness is one of the most consistent themes, with multiple reviewers saying the building is clean and loved onesâ rooms stay neat. Several reviews specifically call out housekeeping as a strength, and some mention staff being careful about keeping rooms clean. A smaller set of critical reviews complain about food temperatures, room cleanliness, and care practices, but they appear less often than the positive comments about cleanliness.
caveat12 reviews mention this
Meals and dietary experience varies
Food quality and meal service receive mixed feedback from reviewers.
Some families describe the food as tasty or excellent and praise dietary support as part of overall care. Others report problems such as cold food and small portions, and at least one reviewer is unhappy with how outside dining time and basic needs were handled. The community also lists meal-prep and special dietary support, including diabetes diet and special dietary restrictions, which aligns with residents receiving structured dietary attention even though experiences differ.
caveat14 reviews mention this
Care quality and oversight are debated
Reviews disagree on how well day-to-day care and oversight are delivered.
Many reviewers describe nurses and caregivers as caring, gentle, and attentive, including help with daily needs and rehab-related support. However, multiple negative reviews raise serious concerns about care follow-through, communication with families, staffing responsiveness, and certain hygiene or medical decisions. While the community offers a skilled nursing facility model with medication management and assistance with activities of daily living, reviewersâ experiences show that outcomes vary depending on the situation.
common5 reviews mention this
Activities and community involvement
Residents describe scheduled activities and community involvement as part of daily life.
Several reviews mention positive experiences with activities, including appreciation for an activity director and encouragement for engagement. Some comments also describe residents being out of bed, socializing, and eating together in the dining room, which can be tied to the communityâs routine activities. At the same time, not every review discusses activities, so it comes through more as a secondary theme than a consistent daily focus.
common2 reviews mention this
Nearby travel and medical access
The area includes nearby transportation and medical options within the listed radius.
For families considering logistics, the listings include nearby transportation and medical resources in the surrounding area. That can help with coordinating appointments and travel when care needs require outside visits. The reviews themselves focus mainly on the facility experience, but these nearby options provide practical context for day-to-day access.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
98 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Wilmington International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Transportation
American Airlines (19.5 miles)
Wilmington International Airport (ILM) (19.5 miles)
Restaurants
Taco Bell (21.2 miles)
Goody Goody Omelet House (21.3 miles)
Indochine Restaurant (21.4 miles)
Jax 5th Avenue Deli & Ale House (21.6 miles)
Tarantelli's (21.8 miles)
New Anthem Beer P (21.8 miles)
Elijah's Restaurant (22 miles)
Cafes
Port City Java (21.5 miles)
Bespoke Coffee & Dry Goods (21.6 miles)
Starbucks (21.8 miles)
Pharmacies
Flow Sciences (21.5 miles)
Epic Pharmacies (22.1 miles)
Walgreens (22.1 miles)
CVS Pharmacy (22.2 miles)
Seashore Discount Drugs (23.9 miles)
Walgreens (24.1 miles)
Parks
Brunswick River Park (22.9 miles)
Hugh MacRae Park (23.6 miles)
Leland Westgate Park (24.1 miles)
Physicians
New Hanover Medical Group (23.3 miles)
Cape Fear Cancer Specialists (23.6 miles)
KidzCare Pediatrics (24.1 miles)
Wilmington Eye - Medical Center Drive (24.2 miles)
The Laurels Of Pender is located at 311 South Campbell Street, Burgaw, NC 28425 in Pender County, North Carolina
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Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.
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98 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Wilmington International (19 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Compassionate, supportive environment with engaging activities and a convenient location.
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