Carolina Rivers Nursing And Rehabilitation Center in Jacksonville, NC
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1839 Onslow Drive Extension, Jacksonville, NC 28540
For more information about senior living options: (844) 490-3973
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Jenny did an amazing job with wound care. The staff - from housekeeping to the director of nursing and facility director - show great compassion and care for the residents. There are daily activities, movie nights, and religious services available, and the more involved the resident, the better the experience. Most staff are outstanding. Jessica, the social worker, was a delight to work with and an asset to Carolina Rivers. The nurses, CNAs, and physical therapists are nice, caring, and fantastic. Carolina Rivers met and exceeded expectations on skilled nursing and rehabilitation; the facility was clean, the staff friendly, and management extremely helpful. Jess and Monae were exceptional. The staff know residents well and make them feel comfortable.
The facility is described as absolutely disgusting, with staff showing little concern for residents. The aides are said to have the nastiest attitudes and lack compassion toward residents. The building is run-down and dirty, with strong odors of urine and feces. Roaches have been observed in rooms, and meals are often inedible or of poor quality. Call bells go unanswered for hours, leaving residents without assistance. The facility is criticized for poor communication and overall mismanagement, making it seem unfit to operate.Carolina Rivers Nursing And Rehabilitation Center in Jacksonville, NC is best suited for families seeking aggressive rehabilitation and hands-on medical attention for a loved one who can participate actively in therapy and daily care. The facility's strongest calling card is its clinical team in wound care, nursing, and rehabilitation, with real-world success stories of patients regaining mobility and moving toward discharge. This is a place where dedicated therapists, open wound care specialists, and attentive CNAs can make a tangible difference in recovery trajectories. The environment may feel dated or imperfect aesthetically, but the core value rests on skilled care, progress in rehab, and a sense of family-like attention from staff who treat residents as real people with goals.
For families considering alternatives, it is prudent to weigh safety, consistency, and cleanliness as non-negotiables. When critical aspects such as timely response to call bells, reliable housekeeping, spotless rooms, and a smoke-free, odor-controlled setting are prioritized, Carolina Rivers becomes more of a mixed picture. Several reviewers report improvements and strong advocacy from social workers and administration, yet a substantial group describes unsteady communication, frequent gaps in basic tasks, and troubling environmental concerns. If these nonclinical factors - especially predictable daily operations and staff accountability - are deal-breakers, other facilities with more consistent oversight should be explored.
The facility's positives cluster around clinical excellence and engaged staff. Wound care is repeatedly highlighted as competent, with nurses and wound care specialists delivering steady, attentive treatment. Rehab-focused residents frequently praise physical and occupational therapists who push appropriately and celebrate small milestones, enabling meaningful momentum toward independence. Communication, when it functions, is praised - case workers and social workers are described as thoughtful advocates, and nurses who "get it" are cited as critical to smooth transitions. In short, the strongest value proposition rests on capable medical care and proactive rehabilitation that can translate into real, tangible recovery.
Yet the record is anything but uniformly favorable. Recurring criticisms center on basic daily operations: meals that miss dietary restrictions or are hard to stomach, inconsistent bedmaking, and periods of staff shortage that appear to overburden care teams. Several reviews recount odors, cleanliness concerns, and instances of neglected resident needs, including unaddressed calls for assistance and delayed med administration. The contrast is stark: a patient can experience excellent clinical care and then encounter a shift where the environment and routine tasks fall short. These inconsistencies undermine trust and safety, especially for families that cannot be present at all hours.
Safety and reliability emerge as the most consequential fault lines. Wandering residents and unsecured access, questions about door security, and reports of odors and unclean spaces raise red flags about overall safety protocols and environmental control. There are also accounts of perceived understaffing and staff fatigue, which can exacerbate call-bell delays or missed meals. Families must scrutinize not only the clinical plan but also the day-to-day operations: how quickly staff respond to needs, how medication management is coordinated, and how environmental hygiene is maintained across shifts. Unannounced visits, conversations with the director of nursing, and a detailed tour of common areas and patient rooms are essential before any commitment.
Bottom line: Carolina Rivers can be a strong ally for recovery-oriented residents when the care team is stable, communicative, and aligned with a clear rehabilitation path. For families prioritizing flawless consistency, impeccable cleanliness, and unambiguous daily operations, the facility requires careful, ongoing oversight or may not be the best fit. Prospective residents should actively request a tour focused on rehab capacity, wound care outcomes, and a candid review of staffing levels across shifts. Ask to speak with the wound care team, the head of rehabilitation, and multiple CNAs about daily routines; request a sample meal plan and a recent audit of room cleanliness; and insist on a well-defined plan for safety, call light response times, and security controls. Carolina Rivers offers meaningful upside for the right resident and family willing to engage and monitor closely, but it demands vigilance and honest appraisal of the facility's consistency and safety in practice.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albert J Ellis (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carolina Rivers Nursing And Rehabilitation Center in Jacksonville, NC is a premier assisted living community that provides top-notch care and exceptional amenities for its residents. Situated in a peaceful and picturesque location, this community offers a comfortable and home-like environment.
Residents at Carolina Rivers have access to a range of amenities designed to enhance their quality of life. They can enjoy the convenience of having an on-site beauty salon to meet their grooming needs. The availability of cable or satellite TV ensures they can stay connected with the outside world and enjoy their favorite shows. Community operated transportation is provided for outings and social events, allowing residents to stay engaged with the local community.
For those interested in technology, there is a computer center where residents can access the internet and stay connected with family and friends. A well-appointed dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by professional chefs. For additional convenience, each living space comes fully furnished and includes private bathrooms.
Carolina Rivers also offers various recreational facilities such as a fitness room, gaming room, small library, and outdoor space where residents can engage in physical activities or relax amidst nature. The wellness center focuses on promoting overall well-being through different programs tailored to meet individual needs. Wi-Fi/high-speed internet ensures that residents can easily connect online whenever they desire.
In terms of care services, Carolina Rivers provides round-the-clock support through its 24-hour call system and supervision. Highly trained staff members are always available to assist with activities of daily living including bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time.
The facility takes special care to cater to those with dietary restrictions such as diabetes diet or special dietary needs. Meal preparation and service are done keeping in mind these requirements. Transportation arrangements are available for non-medical purposes as well as for doctor's appointments.
Carolina Rivers Nursing And Rehabilitation Center also places great emphasis on providing a vibrant and fulfilling lifestyle for its residents. The community offers concierge services to cater to individual needs and preferences. Residents can participate in a wide range of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities, ensuring there is something for everyone.
Overall, the assisted living community at Carolina Rivers Nursing And Rehabilitation Center offers a welcoming and comfortable environment where residents can receive excellent care while enjoying a variety of amenities and engaging in meaningful activities.
Carolina Rivers Nursing And Rehabilitation Center is located at 1839 Onslow Drive Extension, Jacksonville, NC 28540 in Onslow County, North Carolina
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