Carolina Rivers Nursing And Rehabilitation Center
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1839 Onslow Drive Extension, Jacksonville, NC 28540
For more information about senior living options: (844) 490-3973
The staff and residents interact with each other as if they are family, showcasing a strong bond and camaraderie. The staff is described as very friendly and helpful, demonstrating genuine care for the residents. One reviewer noted that the building smelled really nice compared to other facilities, indicating a positive environment. A family member has been in the facility for almost eight years, reflecting trust and satisfaction with the care provided.
The facility has a history of neglect, as staff failed to properly change a resident, resulting in severe hygiene issues and distress for the family. The nursing home has rude nurses and inept front office personnel, causing frustration for families needing assistance with important paperwork. Strong odors permeate the facility, making it uncomfortable for visitors and indicating poor cleanliness and maintenance. Emergency assistance requests are not addressed in a timely manner, putting residents at risk during critical situations. The cleanliness of the furniture and walls is subpar, contributing to an overall negative impression of the environment. Many residents appear to have serious health issues like bedsores due to inadequate care from the staff. The facility prioritizes financial gain over the well-being of its residents, demonstrating a lack of concern for their needs.The care of elderly residents in nursing facilities is a matter that weighs heavily on the hearts and minds of families, especially when faced with distressing experiences. Several reviews highlight significant issues concerning the quality of care, staff professionalism, and overall facility conditions at one particular nursing home. These accounts reveal a troubling pattern that suggests not only inadequate medical attention but also a lack of compassion and respect for residents.
One heartbreaking story shared by a family member recounts the tragic experience leading up to their mother’s passing. After four years as a resident, she suffered a stroke while lying in bed. The family noticed something was wrong and alerted the nursing staff. Alarmingly, the initial response attributed her condition to medication, dismissing their concerns too quickly. It wasn’t until the Director of Nursing intervened that appropriate measures were taken; however, this was too little too late. When emergency responders arrived, it became evident that their mother had been left in soiled conditions for an extended period—the nurse aides had merely placed a fresh pull-up over a dirty one without conducting proper hygiene checks. This shocking neglect not only violated basic standards of care but likely contributed to her distress during her final moments.
Further compounding these issues are reports from other visitors and relatives regarding the overall atmosphere within the nursing home. Complaints about rude staff members have surfaced repeatedly, painting a picture of caregivers who appeared indifferent to both residents’ needs and families’ concerns alike. A family member seeking assistance with Medicaid paperwork described their dealings with front office personnel as frustratingly inept—promises made regarding necessary documentation went unfulfilled for weeks on end. This negligence in administrative responsibilities raises serious questions about how such an establishment prioritizes its residents' welfare against bureaucratic efficiency.
The physical environment also seems to reflect deeper systemic problems within this facility. Visitors have noted pungent odors permeating the building—from smoke near entry points to overwhelming smells reminiscent of urine and feces inside hallways and rooms. For one reviewer who grew up on a farm and believed themselves accustomed to various odors, encountering such foul scents was alarming enough that they felt compelled to shower after leaving the premises. Coupled with reports of filthy furniture and peeling walls, it's clear that this nursing home fails to provide an inviting or sanitary environment for its vulnerable residents.
In stark contrast to these negative reviews emerged other positive remarks from families whose loved ones seemed well-cared-for within different facilities nearby—indicating that not all eldercare establishments operate under similar conditions or attitudes towards care quality. Some expressed gratitude for friendly staff who treat residents like family members while emphasizing cleanliness and attentiveness as crucial components worth celebrating in caregiving settings. This inconsistency illustrates how essential it is for prospective patrons or families seeking long-term care solutions to conduct thorough research into potential homes.
The disparities between personal experiences significantly highlight why trusting institutions with our elders requires vigilance—and when those trusts are broken through neglect or poor service, emotional pain can compound loss exponentially. It becomes critical for families contemplating placing their loved ones in similar facilities to take heed from such accounts while seeking environments where dignity, compassion, accountability, health & safety converge harmoniously instead of devolving into mere institutional negligence concerned primarily about finances rather than genuine caregiving values rooted deeply within community ethics toward aging individuals.
Ultimately, these reflections on life inside various caregiving facilities evoke broader discussions surrounding healthcare practices among elderly populations—illustrating both what matters most when caring for our senior citizens: respectfulness infused alongside professionalism forms meaningful connections culminating into dignified living as they deserve throughout every stage—even at their most vulnerable times together amidst supportive bonds cultivated over years spent side-by-side!
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesCarolina Rivers Nursing And Rehabilitation Center in Jacksonville, NC is a premier assisted living community that provides top-notch care and exceptional amenities for its residents. Situated in a peaceful and picturesque location, this community offers a comfortable and home-like environment.
Residents at Carolina Rivers have access to a range of amenities designed to enhance their quality of life. They can enjoy the convenience of having an on-site beauty salon to meet their grooming needs. The availability of cable or satellite TV ensures they can stay connected with the outside world and enjoy their favorite shows. Community operated transportation is provided for outings and social events, allowing residents to stay engaged with the local community.
For those interested in technology, there is a computer center where residents can access the internet and stay connected with family and friends. A well-appointed dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by professional chefs. For additional convenience, each living space comes fully furnished and includes private bathrooms.
Carolina Rivers also offers various recreational facilities such as a fitness room, gaming room, small library, and outdoor space where residents can engage in physical activities or relax amidst nature. The wellness center focuses on promoting overall well-being through different programs tailored to meet individual needs. Wi-Fi/high-speed internet ensures that residents can easily connect online whenever they desire.
In terms of care services, Carolina Rivers provides round-the-clock support through its 24-hour call system and supervision. Highly trained staff members are always available to assist with activities of daily living including bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their medications on time.
The facility takes special care to cater to those with dietary restrictions such as diabetes diet or special dietary needs. Meal preparation and service are done keeping in mind these requirements. Transportation arrangements are available for non-medical purposes as well as for doctor's appointments.
Carolina Rivers Nursing And Rehabilitation Center also places great emphasis on providing a vibrant and fulfilling lifestyle for its residents. The community offers concierge services to cater to individual needs and preferences. Residents can participate in a wide range of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities, ensuring there is something for everyone.
Overall, the assisted living community at Carolina Rivers Nursing And Rehabilitation Center offers a welcoming and comfortable environment where residents can receive excellent care while enjoying a variety of amenities and engaging in meaningful activities.
Carolina Rivers Nursing And Rehabilitation Center is located at 1839 Onslow Drive Extension, Jacksonville, NC 28540 in Onslow County, North Carolina
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