Maxim Healthcare

Pros

• The staff is nice and knowledgeable.
• The office staff is very helpful in accommodating a flexible schedule.
• Maxim Healthcare Greenville is a great place to work, with office staff that are supportive of caregivers.
• They have amazing benefits and competitive pay.
• The staff is very professional and courteous.
• Kaylah and Tanner are professional and helpful, consistently keeping caregivers informed.
• The office staff quickly matches caregivers with new clients to ensure a good fit.
• The Greenville office is available and diligent in answering questions and offering assistance.
• The onboarding process is seamless and efficient.
• Maxim is flexible with schedules, supportive of employees, and values caregivers.
• The nursing and clinical staff are awesome, sharing their knowledge and skills to support care.

Cons

• The office is described as poorly managed with a reactive approach; staff talk over others, use profanity in front of clients and children, and even threaten with a legal team.
• The Greenville office is called the most unorganized agency the reviewer has worked for, citing a lack of transparency and accountability from management.
• Scheduling and communication are criticized as last-minute with no consideration for staff time or availability.
• A reviewer alleges harassment over I-9 documentation and says the company pivoted away due to delays in paperwork.
• Families report being misled about nurse availability, leading to out-of-pocket costs and inconsistent staffing.
• There is a claim of insufficient clinical support and training, with management not valuing or supporting nurses.

Review

Maxim Healthcare's Greenville office comes across in these reviews as a place where caregiving is valued and where many employees find meaningful work. For many readers, this is a flexible, rewarding field - especially for those new to the company who are still learning the roles and the language of different titles. The sentiment is overwhelmingly positive about the experience of joining Maxim and the opportunity to set one's own schedule in a field that centers on home care. Several reviewers describe their first weeks as smooth and empowering, noting that the onboarding process, orientation, and initial shifts felt seamless and well-supported.

A strong thread throughout the feedback is the quality and professionalism of the office and clinical staff. Reviewers repeatedly commend the office team for being knowledgeable, courteous, and helpful. The nursing staff receives particular praise for thorough skills checks and on-the-job orientation, with veterans highlighting the depth of knowledge and a willingness to share expertise. Long-tenured employees talk about the benefits and competitive pay they've enjoyed, and many emphasize that the company truly values its caregivers. The recruiters and schedulers - especially Kaylah, Tanner, Tracey, and Logan - are singled out for their responsiveness, transparency, and the way they keep caregivers informed and connected to clients.

The Greenville office also earns high marks for its culture of support and communication. Several comments highlight how staff check in after placing a case and continue to provide assistance as needed. One reviewer, an RN with almost four decades of experience, describes Maxim as among the most dedicated groups they have encountered for patient and staff care in home health. The sense of teamwork and professional dedication is echoed by caregivers who feel that office staff go the extra mile to accommodate schedules and to help their clients receive high-quality care. For those who have spent many years in the field, Maxim's Greenville team stands out as a place where they can grow, feel appreciated, and contribute meaningfully to patient outcomes.

Flexibility and autonomy in scheduling are prominent positives, with many reviewers pointing out the absence of pressure and the ability to align work with personal availability. The ability to set a flexible schedule is repeatedly framed as a key benefit of working with Maxim, paired with supportive leadership and a caring approach toward both clients and staff. For many reviewers, this flexibility translates into less stress and more focus on delivering excellent patient care, which in turn reinforces a strong sense of job satisfaction and purpose.

Not every voice in the collection is wholly positive, and several reviews point to real concerns about administration and organizational practices. Some caregivers describe a more reactive, less transparent management style, noting last-minute call demands, frequent changes in plans, and a lack of proactive communication. A few recount experiences of being chastised or questioned on days off, which can feel invasive given the boundary between personal time and work. There are mentions of insufficient support and appreciation at times, and in a couple of accounts, caregivers felt that clinical training and access to resources were not as reliable as they would have hoped. One reviewer even characterizes the office as disorganized, with claims that there's a gap between promises and follow-through.

There are also more pointed, highly critical accounts that reflect frustrations beyond daily scheduling. A few reviewers describe encounters with management that feel aggressive or defensive, including references to a "legal team" that sounded more like a threat than a safeguard. There are emotionally charged comments about miscommunication and about experiences that felt personal or confrontational, including a case in which a patient's family reported feeling misled and required to escalate concerns. These messages emphasize that, while many people thrive in this environment, there are situations where the experience can become stressful and confrontational. A detailed update from June 2024 about delays with I-9 documents and DMV ID printing underscores real-world operational hiccups that can affect hiring timelines and candidate communication, leaving some prospective and new employees frustrated and hesitant.

Despite the concerns raised, the prevailing theme remains that Maxim Greenville is a place where many people build long-term, rewarding careers. The enthusiastic endorsements - ranging from gratitude for the supportive clinicians and the collaborative office environment to outright recommendations to others in healthcare - outline a shared belief that the company offers meaningful work, opportunities for growth, and the chance to contribute to high-quality patient care. Reviewers frequently highlight specific individuals who made a positive impact, from recruiters and schedulers to nursing staff and office leaders, indicating that personal relationships and professional respect are central to the Greenville experience.

Overall, Maxim Healthcare's Greenville office appears to be a dynamic, people-focused environment that blends strong clinical expertise with a commitment to caregiver well-being and flexible work arrangements. For many, the benefits - including supportive colleagues, flexible scheduling, competitive pay, and a culture that values patient care - outweigh the challenges that come with any growing organization. Prospective employees can likely expect a welcoming introduction to home healthcare, robust nursing support, and a network of teammates who are dedicated to excellence in patient care, even as they navigate occasional organizational bumps and communication gaps that are not uncommon in fast-moving healthcare settings.