Liberty Commons-Jacksonville

3045 Henderson Dr, Jacksonville, NC 28546

For more information about senior living options: (844) 490-3973

4.4 from 26 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars
0
1 stars
3

Assisted Living

Overall Review of Liberty Commons-Jacksonville

Pros

  • pro Kempton is a safe, clean, warm environment with lots of love.
  • pro The staff are caring, patient, and professional, and they truly love what they do.
  • pro They treat residents like family and make them feel loved and safe every day.
  • pro Traci, the director, is a blessing to families needing help for their loved ones.
  • pro Silvana Henderson, the activities director, is a joy to residents and families and goes above and beyond.
  • pro The memory care team provides attentive, respectful care and keeps families updated with compassion.
  • pro The facility offers meaningful activities and welcomes volunteers to ensure residents receive attention and normalcy.
  • pro The staff are consistently described as compassionate, dedicated, and high-caliber caregivers.

Cons

  • pro One reviewer described a horrible experience in which Kempton refused to admit the mom at the entrance after hospital transport.
  • pro The same reviewer claimed a head nurse told the family the mom had cancer and a tumor blocking an organ, which was untrue.
  • pro A former high school clinical observer wrote that residents were neglected and disrespected, saying they couldn't care as well as the staff.
  • pro Another reviewer noted there was never anyone in the office, implying poor administrative attention.
  • pro A reviewer suggested the facility should be sanctioned for disrespect.

Review

Liberty Commons-Jacksonville is best suited for families seeking a memory-care?forward assisted living environment where residents are treated like family and daily life centers on safety, cleanliness, and meaningful social engagement. The reviews consistently describe a homey, well?kept setting with a strong emphasis on person-centered care. Residents in memory-care programming are supported by attentive staff who routinely spend time with them, and families report frequent updates and genuine concern for their loved ones. For families who value a warm atmosphere, regular activities, and a visibly caring culture, this community stands out as a compelling option in the Jacksonville area.

Those weighing alternatives should note a few caveats that show up in real-world experiences. Admissions and intake can be more complicated than hoped, and at least one review documents a troubling admissions misstep, underscoring the need for explicit, written intake and hospital-to-facility transfer procedures. A couple of comments also point to infrequent front-desk coverage in the office and occasional gaps in communication. For families that require a perfectly predictable admissions process with near-immediate administrative responsiveness, these are meaningful considerations and may tilt the decision toward a facility with a more rigorous, standardized intake protocol.

On the upside, the strongest pros are hard to overlook. The memory-care program earns consistent praise for its level of attentiveness, warmth, and respect toward residents, with staff members who treat aging loved ones as part of a caring family. An abundant calendar of activities - created to maintain social interaction, purpose, and normalcy - helps residents stay engaged and connected with the community. The environment is described as clean, safe, and comforting, reinforcing a sense of home rather than institutionalized care. Families repeatedly note that regular updates arrive in a respectful, compassionate manner, offering reassurance when families cannot be present every day.

Equally important are the qualitative strengths that offset occasional downsides. The care culture exhibits strong advocacy for residents, with nursing staff and CNAs who are frequently commended for kindness, dignity, and consistent care. The facility's life enrichment offerings - coupled with volunteers and a dedicated activities team - create opportunities for residents to enjoy meaningful moments, maintain routines, and experience a sense of normalcy even as health changes. Where hospice or palliative support is involved, reviewers describe smooth coordination with external providers, which helps families feel that their loved one's needs are understood and coordinated across teams.

That combination - deeply engaged caregiving, a home-like setting, and robust social programming - makes the community an attractive choice for many families, particularly those navigating dementia care or hospice-involved journeys. The confluence of compassionate staff, transparent family communication, and a lively activity program can substantially offset the inevitable challenges that arise in memory-care settings. Prospective residents should still verify staffing coverage, ask for a current activity calendar, and obtain copies of the facility's admission and transfer policies to ensure alignment with expectations and needs.

Ultimately, the decision hinges on priorities. For families prioritizing warmth, continuity, and social vitality in a memory-care context, Liberty Commons-Jacksonville would be a strong fit, delivering on daily companionship, clean surroundings, and a shared sense of belonging. Those who require a flawless, no-surprises admissions process or a more clinical, highly structured environment may want to explore alternatives with a track record of highly standardized intake and office operations. A disciplined, in-person tour - talking with front-desk staff, the memory-care director, and several current families - will reveal whether Liberty Commons-Jacksonville aligns with the resident's goals and the family's expectations.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Albert J Ellis (11 miles away) Albert J Ellis (11 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Liberty Commons-Jacksonville is an assisted living community located in Jacksonville, NC. This welcoming community offers a range of amenities and care services to ensure the comfort and well-being of its residents.

Residents at Liberty Commons-Jacksonville have access to devotional services off-site, allowing them to practice their faith and engage in spiritual activities that are important to them. Additionally, indoor common areas provide opportunities for socialization and connection with fellow residents.

In terms of care services, Liberty Commons-Jacksonville is equipped to provide diabetic care for residents who require it. The dedicated staff is trained to assist with managing diabetes and ensuring that residents receive the necessary support and assistance in maintaining their health.

Engaging activities are an integral part of life at Liberty Commons-Jacksonville. Residents have the opportunity to participate in devotional activities off-site, allowing them to connect with their faith community. These activities encourage personal growth, fellowship, and a sense of belonging within the community.

Overall, Liberty Commons-Jacksonville provides a safe, caring, and supportive environment for seniors who require assistance with daily tasks and specialized care. With a range of amenities, dedicated staff members, and engaging activities available, this assisted living community offers a high quality of life for its residents.

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.