1241 Goins Road, Pembroke, NC 28372
For more information about senior living options: (844) 490-3973
The employees work hard for their residents and strive to make it as safe and comfortable as possible. The people living and working there are described as lovely. The staff were very nice to her and treated her well.
They could care less about the people living there, even their own family. It looks abandoned, with people walking around outside and doors open. A wife who worked there was bitten by bedbugs in one of the buildings, and she complained about how nasty it is. They did not contact any family members when the grandmother's sister passed away there. The reviewer warns others not to let their family go to this place.West Winds Assisted Living in Pembroke is best suited for families operating on a limited budget who are prepared to take a hands-on approach to care management, and who can accept uneven oversight in exchange for a lower price. This community will rarely be the first choice for families seeking strong, proactive administration or pristine conditions. Alternatives should be considered for residents who require aggressive care coordination, transparent reporting, and consistently clean, well-maintained surroundings. In short, the strongest fit is price-sensitive families willing to monitor day-to-day operations and supplement staff efforts with personal follow-through.
Among the upsides cited by several reviewers is a staff that genuinely works hard for residents and strives to keep daily life safe and comfortable. The dedication of frontline workers matters, and it can translate into meaningful warmth and steady routines for residents who value familiar faces and dependable hands on the floor. When staff members are actively trying to make safety and comfort a reality, that effort should be recognized as a real asset in moments of vulnerability or confusion.
However, the most troubling signals are persistent and hard to overlook. Reports of cleanliness problems, including bedbug-related incidents, point to lapses in basic infection control and sanitation. Observations that the facility can look neglected or feel open and unsecure contribute to an impression of instability. The most serious breach is the failure to contact family members in critical moments, such as the death of a relative, which devastates trust and leaves families feeling excluded and uncertain about the care their loved one is receiving.
These cons are not minor administrative missteps; they strike at core expectations: a clean, safe environment and reliable communication. The positive effort by staff is valuable, but it only partially offsets the risks, especially when families cannot depend on timely updates or when maintenance and hygiene standards appear inconsistent. In a setting where residents depend on vigilant staff to notice changes and escalate concerns, such lapses undercut confidence and can translate into real-world safety concerns.
Prospective buyers should demand transparency and engage in rigorous checks: review recent inspection and pest-control records, observe how staff respond during visits, and ask how and when families are notified about emergencies. Speak with current residents and their families to gauge the consistency of communication and the daily reality of care. Compare this community with nearby options that boast tighter supervision, better maintenance, and clearer service expectations. If budget constraints are non-negotiable, consider negotiating longer-term contracts that include explicit escalation paths and measurable care standards.
Bottom line: West Winds presents a contingent, hardworking staff and a basic degree of safety and comfort, but those positives are heavily outweighed by concerns about cleanliness, maintenance, and especially communication with families. For seniors who require consistent oversight, a consistently clean environment, and trustworthy governance, alternatives are strongly advised. Only families willing to supervise care actively, accept elevated risk, and accept a bargain-basement price should seriously contemplate this community.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West Winds Assisted Living in Pembroke, NC is a welcoming and comfortable board and care home that offers exceptional care services to seniors in need of support with their daily activities. Our community provides a homely atmosphere where residents can enjoy a fulfilling and independent lifestyle.
At West Winds Assisted Living, we understand the importance of providing well-rounded care for our residents. Our dedicated staff is trained to assist with activities of daily living, such as bathing, dressing, and transfers, ensuring that our residents feel comfortable and supported throughout their day.
We also prioritize the coordination of health care services for our residents. Our team works closely with healthcare providers to ensure that residents receive the necessary medical attention they require. Whether it's medication management or transportation arrangements for medical appointments, we are committed to meeting the unique needs of each resident.
Nutrition plays a vital role in maintaining good health. At West Winds Assisted Living, we offer tailored meal preparation and service to accommodate special dietary restrictions, including diabetes diets. Our dining room provides a cozy setting for residents to enjoy delicious and nutritious meals.
Engaging in social activities is an important aspect of living at West Winds Assisted Living. We provide scheduled daily activities designed to promote physical fitness, cognitive stimulation, and social interaction among our residents. These activities contribute to a vibrant community where friendships can flourish.
Residents will find comfort in our fully furnished accommodations and can take advantage of amenities such as outdoor spaces and Wi-Fi/high-speed internet access. Housekeeping services ensure that living spaces remain clean and tidy without adding any additional burdens on our residents.
At West Winds Assisted Living in Pembroke, NC, we strive to create an environment where seniors feel at ease while receiving the care they need. Contact us today to learn more about how we can support you or your loved one on this journey towards enhanced quality of life.
West Winds Assisted Living is located at 1241 Goins Road, Pembroke, NC 28372 in Robeson County, North Carolina
Morning Star Al 2
Pembroke, NC
Small 12-bed facility with personalized care and diabetes-friendly meals.
Morning Star AL
Pembroke, NC
Residential board-and-care setting with communal spaces.
Prather Family Care Home
Red Springs, NC
Intimate, small-scale home with comprehensive care and engaging activities
Pembroke Center
Pembroke, NC
Small, intimate community with 24/7 care, furnished apartments, dining, and activities.
Pembroke Care and Rehabilitation Center
Pembroke, NC
Attentive staff with around-the-clock care and proactive family communication.
B & B Assisted Living 6
Maxton, NC
Small, home-like assisted living with comprehensive ADL support, meals, transportation to appointments, and daily activities.
Rivers Edge of Lumberton
Lumberton, NC
Kind staff and improvements from renovations creating a warmer atmosphere.
Woodhaven Nursing & Alzheimer's Care
Lumberton, NC
Clean facility with friendly staff, private rooms, and engaging activities.
Wesley Pines Retirement Community
Lumberton, NC
Compassionate staff delivering high-quality care in a well-maintained, activity-rich community.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care