Pembroke Care and Rehabilitation Center

Pros

• The staff at the Pembroke Center is nice and capable, displaying a high level of experience in their care.
• Patients receive 24-hour care and attention from a dedicated team of professionals.
• The facility promptly communicates any issues or concerns to family members, ensuring they are informed about their loved ones' well-being.
• Residents have access to regular doctor visits and therapeutic support, with at least three therapists involved in their care.
• The ongoing renovations indicate that the facility is committed to maintaining a comfortable environment for its patients.

Cons

• The facility is not good, as patients are constantly falling, leading to broken bones.
• Medics have commented that they are frequently transporting patients to the hospital due to incidents at the center.
• There are concerns about the overall safety of the environment for patients.

Review

The experience of care received by residents at the Pembroke Center, a facility operated by Genesis Healthcare, appears to be a mixed bag according to recent reviews. On one hand, some families have expressed satisfaction with the level of attention and care their loved ones receive during their stay. One reviewer highlighted that since admitting their husband to Pembroke in late August, they had found the overall experience to be positive. They noted that the facility's staff was proactive in communicating any issues that arose, demonstrating an awareness and commitment to keeping family members informed about their loved ones' health.

Moreover, this reviewer appreciated the thoroughness with which the center managed medical appointments and emergencies. For instance, when the resident fell ill, the staff promptly contacted his family and arranged for transport to an emergency room. Such responsive measures are indicative of a well-organized system where residents are closely monitored, especially considering that 24-hour care is provided on-site. This vigilance is crucial for ensuring timely interventions in case of health complications or emergencies.

Additionally, the reviewer mentioned that their loved one has access to various therapies—a minimum of three different therapists—further underscoring a commitment to rehabilitation and recovery. The staff's qualifications were also praised; they were described as nice and experienced professionals who appear knowledgeable about elder care needs. This positive interaction with staff can greatly enhance a resident’s emotional well-being during what can be a challenging transition into long-term care.

However, despite these positive observations from some perspectives, there are significant concerns raised by other accounts regarding patient safety at Pembroke Center. Another review paints a troubling picture where patients reportedly fall often enough that such incidents result in broken bones requiring emergency medical attention. The seriousness of falls in elder care cannot be overstated; they pose substantial risks for this vulnerable population and can lead not only to physical injuries but also psychological impacts such as fear of movement or reduced confidence.

Interestingly, medics who have transported patients from Pemroke Center have reportedly commented on how frequently they receive calls for transport related to falls and other medical emergencies occurring within the facility. This pattern raises alarms about staffing levels versus patient needs or potential shortcomings in safety protocols intended to prevent accidents among residents who may have mobility challenges or cognitive impairments.

Undergoing renovations is another aspect noted about Pembroke Center. While updates can often enhance living conditions and facilities over time, it could temporarily impact residents' environments and experiences during construction phases. Aspects like noise disruptions or restricted access could affect comfort levels among patients already adjusting to new routines within a healthcare setting.

In conclusion, while some families appreciate the attentive communication and therapeutic services provided at Pembroke Center (Genesis Healthcare), serious concerns surrounding patient safety loom large based on reports of frequent falls resulting in injury. The duality of reviews presents a complex narrative: it indicates an organization striving toward providing quality care yet facing its challenges regarding overall patient safety protocols that must be addressed for better outcomes in resident wellbeing.

Places of Worship

• Fairpoint Free Will Baptist Church (12.6 miles)
• Cbm Ministries (13 miles)
• First Baptist Church-Mac Dnld (13.5 miles)
• Saint Johns Ame Church (13.5 miles)
• Southern Baptist Convention (14.1 miles)
• Mt Zion Baptist Church (14.9 miles)
• St Matthews Ame Church (16 miles)

Pharmacies

• Webster's Pharmacy (13.5 miles)
• CVS Pharmacy (20.4 miles)
• Walgreens (20.4 miles)
• Pee Dee Home Medical Supply (21 miles)
• Epic Pharmacies (23.4 miles)

Restaurants

• Dale's Seafood (13.8 miles)
• Hot Tamale (14.6 miles)
• South of the Border (14.7 miles)
• The Peddler Steakhouse (14.8 miles)
• Jerry's (18.1 miles)
• Burger King (19.9 miles)
• Huddle House (20 miles)

Hospitals

• Robeson Health Care Corporation (14.3 miles)
• Saint Eugene Medical Center (20.9 miles)
• McLeod OB/GYN Dillon (20.9 miles)
• Mcleod Hospital Dillion Sc (21 miles)

Parks

• Pedros Dog Area (14.6 miles)
• Harmon Field (21.1 miles)

Cafes

• Starbucks (20.1 miles)

Physicians

• Caresouth Carolina (20.7 miles)
• Emergency Department, McLeod Health - McLeod Health Dillon (20.9 miles)
• McLeod Ob/Gyn Dillon (20.9 miles)
• McLeod Pediatrics Dillon (20.9 miles)

Transportation

• U-Haul (22.1 miles)