Rivers Edge of Lumberton

Pros

• The staff at the facility is described as nice and kind, showing genuine effort to care for residents.
• The new ownership has renovated the facility and changed the culture positively for both employees and residents.
• The community is well-decorated for holidays, creating a pleasant atmosphere.
• Some reviews mention that the facility is clean, indicating good housekeeping practices.
• The owner/operator is acknowledged as being phenomenal and genuinely caring for residents.

Cons

• The facility has incredibly expensive elderly care but provides subpar services.
• Staffing is inadequate, leading to residents being neglected and left in soiled conditions.
• Employees are underpaid and overworked, resulting in high turnover rates and lack of dedicated care.
• Residents often suffer from untreated medical issues, like severe UTIs, due to poor oversight.
• Personal belongings frequently go missing, indicating a lack of attention to residents' property.
• There is no registered nurse or licensed practical nurse on staff, compromising the quality of care.
• The food served is often cold and unappetizing, contributing to resident dissatisfaction.
• Activities for residents are limited, leading to boredom and minimal engagement in their daily lives.
• New ownership has not significantly improved the care provided despite renovations and a change in culture.
• The staff, while kind, cannot adequately meet the needs of all residents due to overwhelming workloads and insufficient resources.

Review

The challenge of providing quality elderly care is vividly illustrated through a series of reviews concerning local assisted living facilities, particularly focusing on one poorly maintained establishment. The overarching theme of these accounts is the glaring disparity between the high costs associated with care and the substandard service delivered to residents. Many families have commented on their dismay regarding staffing shortages, lack of engagement activities for residents, and an overall neglectful atmosphere that leaves much to be desired.

One critical factor raised in numerous reviews is the inadequate staffing levels that plague the facility. Care aides, primarily Certified Nursing Assistants (CNAs) and medication technicians working for meager salaries around $10 per hour, are often overwhelmed by heavy workloads. Workers have reported being expected to handle excessive hours—sometimes ranging from 50 to 60 hours a week—with many staff members leaving because they cannot keep up with such demands. The labor conditions lead to high turnover rates and burnout among employees, creating a cascading effect where fewer staff members are available to provide essential services. The end result? Residents too frequently endure extended periods without essential care due to staff constraints.

The missing presence of licensed nursing professionals has also been echoed in multiple reviews. It appears that there was little oversight or direct medical supervision available at this facility; primarily CNAs and medication techs were running day-to-day operations, leading families to feel concerned about the adequacy of healthcare provided. One review highlighted an alarming incident involving recurrent hospital visits due to serious health issues like urinary tract infections (UTIs), raising questions about resident monitoring and preventative care measures within the facility.

Furthermore, cleanliness appears to be another significant concern among reviewers who have experienced life in this establishment firsthand. Issues such as dirty floors and ongoing pest problems paint a distressing picture for loved ones entrusting family members’ welfare to this institution. Even when dining options are made available, complaints arise regarding food quality—many residents report receiving cold meals that fail to meet acceptable standards of nutrition or taste.

Yet it’s important not to overlook contrasting perspectives offered by some reviewers who have noted improvements in management since new ownership took over earlier in 2021. They assert that changes implemented under new leadership foster a more caring environment for both residents and employees alike; however, skepticism remains given past experiences shared by families prior to these renovations.

Even with positive notes concerning recent changes at some facilities, numerous accounts indicate limitations in terms of activity offerings designed for resident engagement—a vital aspect often overlooked when considering quality elder care. While some reviewers appreciated the friendly demeanor of staff members during their visits, they lamented how residents spent much of their time idly watching television rather than participating in stimulating activities intended for mental stimulation or socialization.

In conclusion, while there may be glimmers of improvement emerging from certain nursing homes following ownership changes or efforts at restructuring staffing practices, prevailing sentiments reflect deeply rooted issues within elderly care facilities such as chronic understaffing combined with questionable operational standards—ultimately leaving families worried about their loved ones’ well-being in environments that should prioritize compassion above all else. As community discourse continues regarding potential enhancements needed within these establishments throughout areas like Fayetteville specifically mentioned above—the hope remains that positive transformations can redefine resident experiences moving forward while ensuring dignity remains at the forefront during every stage of elderly caregiving.

This area of Lumberton, North Carolina offers a variety of religious organizations for those seeking spiritual fulfillment, including Fairpoint Free Will Baptist Church, Saint Johns Ame Church, and Southern Baptist Convention churches. Nearby restaurants such as Dale's Seafood and The Peddler Steakhouse provide convenient dining options for residents. In terms of healthcare, Webster's Pharmacy is available for medication needs, while Robeson Health Care Corporation is a nearby hospital for medical emergencies. Additionally, seniors can enjoy outdoor activities at Pedros Dog Area park. This neighborhood provides a peaceful and community-oriented environment for seniors looking to settle down in Lumberton.

Places of Worship

• Fairpoint Free Will Baptist Church (12.1 miles)
• Saint Johns Ame Church (12.4 miles)
• Southern Baptist Convention (12.5 miles)
• First Baptist Church-Mac Dnld (12.7 miles)
• Cbm Ministries (13.7 miles)
• Southern Baptist Convention (14.9 miles)
• Southern Baptist Convention (15.1 miles)

Restaurants

• Dale's Seafood (12.6 miles)
• Hot Tamale (20.5 miles)
• South of the Border (20.6 miles)
• The Peddler Steakhouse (20.6 miles)

Pharmacies

• Webster's Pharmacy (12.7 miles)
• Epic Pharmacies (23.4 miles)
• Elvington Pharmacy (23.7 miles)
• Fair Bluff Discount Drug (23.7 miles)

Hospitals

• Robeson Health Care Corporation (13.3 miles)

Parks

• Pedros Dog Area (20.5 miles)