Woodhaven Nursing & Alzheimer's Care

Pros

• The facility was clean and had no unpleasant odor.
• The residents seemed happier and there was laughter and smiles.
• The staff was friendly, nice, cordial, and knowledgeable.
• WoodHaven Nursing has well-maintained private rooms with one individual per room.
• Some workers, like Mrs. Judy, were very friendly and helpful.
• The facility provided activities like games and board games for the residents.
• The staff at WoodHaven in Lumberton was attentive, professional, and took good care of the residents.
• Woodhaven Nursing and Rehab provided meals, television, therapy, and activities for its residents.

Cons

• The staff at Woodhaven Nursing Center keeps their residents constantly sedated so that they don't have to be bothered by them as much.
• Several of the residents were not bathed in some time and were sitting in unchanged disposable underwear.
• The staff strips the residents down completely naked during bathing and allows them to wander around their room with an open door.
• The staff at Woodhaven Nursing Center is unempathetic, unsympathetic, unfriendly, and harsh towards the residents.
• The facility has a foul smell and needs to be investigated.
• Some of the staff members stand around waiting for others to do their job instead of changing patients themselves, even though they are on the clock.
• The nursing home neglects to inform families about important health issues like COVID-19 infections.
• Despite expressing concerns to staff members, there is a lack of response or follow-up from the facility.
• The actions of the staff at Woodhaven Nursing Center verge on abuse towards the residents.
• Some workers at Woodhaven Nursing Center are not knowledgeable and do not want to learn or improve their skills.

Review

WoodHaven Nursing, Alzheimer's and Rehabilitation Care Center has received a mix of positive and negative reviews from visitors and family members. The overall impression seems to be that the facility is clean and odor-free, with happy residents and friendly, knowledgeable staff members. Private rooms are available for a more personalized living arrangement, although TVs are limited in the Alzheimer's unit.

One reviewer expressed their satisfaction with WoodHaven, stating that their father is doing well and receiving good care. The basic private hospital-like rooms and common areas, including a lounge, provide comfort for the residents. The staff is attentive, professional, and the food is satisfactory. Overall, this reviewer believes their father is being well-taken care of.

Another visitor shared a different experience where their grandmother contracted Covid-19 at WoodHaven. Sadly, no one informed the family about her condition until she started losing weight rapidly. Despite expressing concerns to staff members and the social worker, no response or resolution was provided. Unfortunately, their grandmother passed away in December 2020.

On a positive note, another individual commented on how wonderful Woodhaven is for their father-in-law. They found the social worker to be helpful throughout the admission process and appreciated the spaciousness and brightness of his single room. This family member believes that his happiness is what matters most.

However, not all reviews were positive as someone rated WoodHaven poorly due to concerns about overmedication among residents. They discovered this issue when their mother had to be hospitalized for over a week after being rushed from the facility. They feel that an investigation should take place as they believe Southeastern Regional Medical Center may not hold staff accountable for proper care practices. Additionally, they criticized some CNA's for lacking knowledge or motivation while also noting some LPNs and RNs exhibit similar behavior.

One reviewer had an eye-opening experience during their visit to WoodHaven Nursing Center which made them aware of potential abuse and neglect of the elderly. They felt the atmosphere resembled a prison rather than a nursing home and noticed that residents appeared heavily sedated. When they raised concerns to staff, they were informed that sedation was used to minimize staff interaction. The reviewer observed poor treatment of residents, with some not being bathed for extended periods and others being allowed to roam naked in their rooms.

In conclusion, WoodHaven Nursing, Alzheimer's and Rehabilitation Care Center has received mixed reviews. Positive aspects include cleanliness, happy residents, friendly staff, and private rooms. However, negative experiences involving lack of communication about health issues and potential neglect have also been reported. It is important for those considering this facility to weigh both positive and negative aspects before making a decision about their loved one's care.

Places of Worship

• Fairpoint Free Will Baptist Church (12.6 miles)
• Southern Baptist Convention (12.7 miles)
• Saint Johns Ame Church (12.8 miles)
• First Baptist Church-Mac Dnld (13.1 miles)
• Cbm Ministries (14.2 miles)
• Southern Baptist Convention (15.3 miles)
• Southern Baptist Convention (15.4 miles)

Restaurants

• Dale's Seafood (13 miles)
• Hot Tamale (21.1 miles)
• South of the Border (21.2 miles)
• The Peddler Steakhouse (21.2 miles)

Pharmacies

• Webster's Pharmacy (13.1 miles)
• Epic Pharmacies (23.7 miles)
• Elvington Pharmacy (23.8 miles)
• Fair Bluff Discount Drug (23.9 miles)

Hospitals

• Robeson Health Care Corporation (13.8 miles)

Parks

• Pedros Dog Area (21.1 miles)