Lumberton Assisted Living in Lumberton, NC
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550 Bailey Rd, Lumberton, NC 28358
For more information about senior living options: (844) 490-3973
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Assisted Living
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The staff are friendly, informative, courteous, and professional. The facility is fresh, clean, and well-maintained with updated flooring and furniture after renovations. Families feel the staff are attentive and genuinely care for residents. Transportation is available and residents enjoy engaging daily activities like card games, church visits, and arts and crafts. The dining area and amenities, including a beauty shop and laundry area, create a comfortable, home-like environment. The food has been complimented for quality, and residents are pleased with the meals.
The reviews describe the facility as dirty with a pervasive urine smell and insufficient cleaning. The staff are not engaging, and residents are not consistently hydrated or cared for. It's reportedly been two weeks since a cleaner was on site. Food service is chaotic: meals aren't rotated, some groups go last, and food runs out or arrives cold. The administrator is accused of abusing patients and not understanding NC regulations, with the facility seeming more focused on keeping beds than on resident wellbeing. There are frequent arguments and fights over milk, suggesting poor operations and care. Residents' jewelry is reportedly stolen, and calls to reach patients are often not answered. A dead decomposing lizard was found near a resident's bed, and rooms are not swept or mopped, leaving lingering odors. The place is described as understaffed and underfunded, with high turnover and low pay, implying a lack of care for both employees and residents. Some reviews claim residents are sedated to the point of resembling zombies, indicating severely poor care.Lumberton Assisted Living is best suited for couples and seniors who want a home-like setting with steady staff presence and are comfortable navigating some operational limitations. It works well for families prioritizing daily engagement - structured activities, church visits, social interaction - and for residents who prefer staying nearby family while receiving basic care. The recent reopening after flood damage brings refreshed flooring and furniture, plus on-site amenities such as a dining hall, beauty shop, drug dispensing area, laundry, and common areas that feel residential rather than clinical. It isn't a luxury option, but it provides familiarity, routine, and regular personal contact that can anchor a comfortable, livable routine.
Nevertheless, those requiring meticulous cleanliness, predictable meal service, and tightly managed operations should consider alternatives. Several reviews point to persistent odor and cleanliness concerns, as well as inconsistencies in mealtime service and even shortages of utensils or food on certain days. Transportation reliability has been a headache when the facility's own vehicles falter, making off-site trips unreliable unless family members step in. For residents with high medical needs, dementia, or extensive supervision requirements, a community with stronger staffing discipline and oversight may be a safer match.
On the plus side, multiple accounts emphasize attentive, caring staff and residents who feel truly known by name. The schedule of daily activities - bingo, arts and crafts, church visits - along with accessible on-site amenities, helps residents stay engaged without constant family coordination. The updated interiors and the ability to accommodate couples in shared rooms contribute to a homey atmosphere that supports comfort and companionship. These strengths can offset some operational gaps for families who value human connection, routine, and the convenience of on-site services over pristine finishes or perfectly predictable logistics.
The downside remains real and cannot be overlooked. Reviews describe a pervasive urine odor in parts of the building, coupled with perceived lapses in cleaning and inadequate attention to resident comfort. Food service inconsistencies, overcooked meals designed to stay warm, and uneven availability during dining shifts raise concerns about basic nutrition and satisfaction. Staffing strain shows up as understaffing, high turnover, and slow responses to calls or needs, with disturbing anecdotes about dehydration and safety lapses. Reports of sedation, questions about patient monitoring, and even theft of valuables further erode confidence in daily operations. These issues collectively create a fragile baseline for trust and safety.
Administration and staff quality appear to be highly variable. Some families praise an administrator who is responsive and capable of addressing issues promptly, while others describe turnover, low morale among aides, and frustration with pay and staffing levels. The case involving a resident dispute and external inspection illustrates how governance can become a flashpoint, influencing overall resident experience. This inconsistency means day-to-day care can feel uneven, with some shifts delivering warmth and attentiveness and others falling short on basic standards. Prospective families must recognize that care quality may hinge on staffing fluctuations and the particular team on duty.
In the end, the decision hinges on tolerance for variability balanced against the value placed on connection, engagement, and location. If a warm, socially active environment with accessible amenities and a reasonable, predictable routine is the priority, Lumberton Assisted Living can meet those needs. If pristine cleanliness, ironclad policy adherence, reliable dining across groups, and unwavering administrative oversight are nonnegotiable, other communities with stronger QA and steadier staffing will likely be a better fit. A deliberate visit plan - tour during multiple meal times, speak with current residents, and probe housekeeping, meal-service practices, and escalation processes - will illuminate whether the strengths align with expectations or the risks outweigh them. The right choice will balance personal comfort and social vitality with the realities of care delivery and operational consistency.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Fayetteville Municipal (24 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Lumberton Assisted Living in Lumberton, NC is a vibrant and compassionate community that provides exceptional care and support for seniors in need of assistance. Nestled in a peaceful neighborhood, our community offers a range of amenities and services designed to enhance the quality of life for our residents.
Our residents have access to devotional services off-site, providing them with the opportunity to nurture their spiritual well-being outside the community. For those who prefer to stay within the comfort of our premises, we have inviting indoor common areas where they can socialize with fellow residents, engage in leisure activities, or simply relax with a good book.
At Lumberton Assisted Living, we understand that managing diabetes requires specialized care. Therefore, we offer comprehensive diabetic care services provided by trained professionals who are dedicated to ensuring the well-being of our residents with diabetes. From monitoring blood sugar levels to administering medications and helping individuals make healthy lifestyle choices, our staff is committed to promoting optimal health for all.
We believe that staying active and engaged is vital for seniors' overall well-being. To facilitate this, we organize various devotional activities offsite where residents can participate in spiritual practices and connect with their faith-based communities outside the community walls.
In summary, Lumberton Assisted Living offers a warm and nurturing environment where seniors receive personalized care while enjoying an array of amenities and activities.
This part of Lumberton, North Carolina, offers a variety of places of worship for spiritual fulfillment, including Fairpoint Free Will Baptist Church and Saint Johns Ame Church. Additionally, there are several dining options such as Dale's Seafood and The Peddler Steakhouse for enjoyable meals with friends and family. Access to pharmacies like Webster's Pharmacy ensures convenient healthcare services, while nearby hospitals like Robeson Health Care Corporation offer peace of mind in case of emergencies. The presence of parks like Pedros Dog Area provides opportunities for outdoor recreation and relaxation. Overall, this neighborhood provides a mix of amenities and services that cater to the needs of seniors looking for a vibrant community to call home.
Lumberton Assisted Living is located at 550 Bailey Rd, Lumberton, NC 28358 in Robeson County, North Carolina
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