1698 Canal Street, Pembroke, NC 28372
For more information about senior living options: (844) 490-3973
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The review highlights a unique twist to assisted living with individualized personal care. It commends personalized care instead of a single large facility. The feedback expresses hope for safer, more suitable housing for the elderly. It calls for accountability and higher standards in elder care.
The buildings are not fit for the elderly. The owners should be shut down. They tell lies about residents and do not take care of them. The people who are supposed to take care of residents have mental issues.Dial's Family Care Home 5 in Pembroke, North Carolina is best suited for families seeking highly individualized, one-on-one personal care in a true small-house setting rather than a sprawling assisted-living campus. It appeals to residents who thrive on direct caregiver contact, predictable routines, and a home-like atmosphere, rather than polished common spaces or formal programming. The model prioritizes intimate attention over scale, so expectations should center on tailored daily care and close supervision rather than hospital-like amenities. In short, this community serves a niche: residents who value personal connection and a quiet, low-key environment more than institutional polish.
Those needing robust safety oversight, consistent staffing, and transparent operations should consider alternatives. The reviews flag serious concerns about the building's suitability for elderly residents, suggesting safety and upkeep problems that no family should overlook. If licensure, emergency readiness, and clear accountability matter, it would be prudent to weigh other small homes or larger facilities with verifiable regulatory histories and stronger preventative-maintenance protocols. For families with a low tolerance for rumor and inconsistency, the safer choice is to look elsewhere before making a commitment.
On the upside, the small-scale approach can translate into more individualized care, fewer handoffs, and a sense of being known by name and routine. When correctly executed, that kind of personal touch can improve comfort, communication, and responsiveness. Yet the most salient cons cut through these perceived benefits: accusations of dishonesty, neglect, and interpersonal conflict within the caregiving team, plus a sense that the physical plant does not meet the basic safety expectations for elder living. The tension between a supposed "unique twist" toward personal care and the reported reality of oversight challenges creates a credibility gap that is hard to overlook.
Key pros, if verified, could offset some downsides in the short term, but the scale of the alleged issues makes the offset insufficient for most families. The care model may be compelling for those who want intimate attention, but when building questions, safety, and trust are loosely addressed in public reviews, the calculation changes. Mixed experiences - one strong positive, several solidly negative - signal inconsistent performance and raise red flags about stability and reliability. In a decision-heavy process, this dynamic tends to push families toward clearly safer harbor institutions.
Practically, families evaluating this home should demand concrete answers before exploring a move. Verify licensure and any state inspections, request a detailed care plan, and observe a shift-change to assess continuity of communication. Talk with current residents about daily routines, responsiveness, and any grievances, and check how disputes are resolved. Prepare a simple risk checklist: safety compliance, caregiver qualifications, transparency of billing, and a clear escalation pathway. If the responses feel evasive or inconsistent, that is a strong signal to keep looking rather than signing a lease, regardless of the personal care rhetoric.
Bottom line: this community is not a universal fit. It remains a possibility for families who prize ultra-personalized attention in a tiny, home-like setting and are willing to tolerate potential safety concerns and trust issues as trade-offs. For most families - particularly those prioritizing predictable safety, consistent care, and clear, trustworthy communication - the safer move is to steer toward alternatives with stronger infrastructure, verified staffing, and transparent operations. In the right circumstances, the intimate approach can be valuable, but the balance of pros and cons, as reflected in mixed reviews, leans toward caution rather than endorsement.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dial's Family Care Home 5, located in the charming town of Pembroke, NC, offers a warm and welcoming environment for individuals seeking quality assisted living services. As a premier board and care home, Dial's Family Care Home 5 prioritizes the comfort and well-being of its residents, providing a range of thoughtful amenities and personalized care services to meet their unique needs.
The community features inviting common areas, including a spacious dining room where residents can enjoy delicious meals tailored to accommodate special dietary restrictions. The fully furnished rooms ensure that each resident feels at home, while the beautiful outdoor space and garden provide a peaceful retreat for relaxation and socialization.
Residents benefit from comprehensive assistance with activities of daily living (ADLs), including bathing, dressing, and mobility support, ensuring they receive the help they need while maintaining their independence. The staff is dedicated to coordinating with health care providers to manage medication effectively and cater to specific dietary requirements such as diabetes diets.
In addition to essential care services, Dial's Family Care Home 5 emphasizes an active lifestyle through scheduled daily activities that engage residents physically and socially. The community also offers convenient housekeeping services and move-in coordination to make transitions as smooth as possible.
With amenities like Wi-Fi/high-speed internet access and telephone services, residents can stay connected with family and friends. Transportation arrangements for medical appointments further enhance accessibility, allowing individuals to focus on their health and wellness without added stress.
At Dial's Family Care Home 5, every detail is designed to foster a supportive community where residents can thrive in a nurturing atmosphere filled with compassion and respect.
Dial's Family Care Home 5 is located at 1698 Canal Street, Pembroke, NC 28372 in Robeson County, North Carolina
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