Dial's Family Care Home 5

1698 Canal Street, Pembroke, NC 28372

For more information about senior living options: (844) 490-3973

3 from 5 reviews
5 stars
1
4 stars
2
3 stars
0
2 stars
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1 stars
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Assisted Living Board and Care Home

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    Overall Review of Dial's Family Care Home 5

    Pros

    • pro The reviewer notes a unique twist to assisted living.
    • pro The concept highlights individual personal care instead of one huge facility.
    • pro The approach is described as person-centered care.
    • pro The reviewer views personalized care as a distinguishing positive feature.

    Cons

    • pro The buildings are not fit for the elderly.
    • pro The owners should be shut down.
    • pro They tell lies about residents.
    • pro They don't take care of residents.
    • pro Everyone there argues.
    • pro The people who are supposed to take care of residents have mental issues.

    Review

    How could you send your loved one to stay in a place like this? That opening question keeps echoing through these reflections, signaling a deep alarm from families who are weighing the difficult choice of placing someone they care about in assisted living. The core of the hurt is a sense that the facility is not up to the standards one would expect for elderly residents, raising concerns about safety, dignity, and the everyday realities of caregiving. The tone conveys not just disappointment but a fear that the environment may be more a liability than a haven for the people who need help the most.

    The buildings themselves are described as being "in no way fit for the elderly." What this means in the lived experience isn't spelled out in precise detail, but the judgment is clear: the physical space, the layout, and the conditions do not align with the needs of older adults who may require mobility aids, fall prevention, or accessible design. Those who are responsible for housing vulnerable seniors are depicted as failing to provide the kind of safe, comfortable, and dignified surroundings that families expect and that residents deserve. The impression left is that the infrastructure falls short at a fundamental level, creating daily risk and discomfort rather than a secure, supportive home.

    The reviewers point to the people who own and operate the place with a strong sense of condemnation, going so far as to suggest that these owners should be shut down. This isn't merely dissatisfaction with a bad day or a single misstep; it's a denunciation of the entire operation, framed as systemic and pervasive. The language implies long-standing issues with governance, accountability, and stewardship - problems that, in the reviewers' view, would require decisive intervention to protect current and prospective residents. The call to action - closure or thorough reform - reflects a belief that the risks and harms outweigh any perceived benefits of the facility as it stands.

    There's a marked tension between the marketing of the place and the lived experience described. The phrase "Unique twist to assisted living; individual personal care instead of one huge facility" suggests an attempt to position the model as intimate and tailored, a departure from impersonal, large-scale care. Yet the reviews imply that the promised benefit of individualized attention does not materialize in practice. Instead of a quieter, more personalized approach, families encounter a setting that feels crowded, inconsistent, or ad hoc, with care that isn't reliably aligned with each resident's unique needs. The contrast between the supposed concept and the actual experience fuels the disappointment and distrust that permeates these accounts.

    A recurring and troubling thread is the accusation that honesty and care are lacking. Phrases like "they tell lies on you" and "they don't take care of you" surface as core complaints, painting a picture of miscommunication, neglect, or even manipulation. The sense of frustration is amplified by reports that there is constant arguing among staff and residents, which can undermine not only routines but also a resident's sense of security. Compounding the concern is the claim that the people responsible for caregiving have mental health issues, a statement that carries heavy stigma but is presented as part of the reviewers' perception of pervasive dysfunction within the caregiving team. Taken together, these points suggest a climate where trust is eroded, and the basic expectation of reliable, respectful care is not met.

    The overall impression left by these reflections is one of profound disillusionment and alarm about the risk to vulnerable residents. Families express not only disappointment with the quality of care but a fear for the safety and well-being of their loved ones. The call to action is clear: there is a demand for oversight, accountability, and, if necessary, closing down a facility that fails to protect the people it purports to serve. In its place, there is an appeal for alternatives that truly embody individualized attention, transparency, and responsible stewardship - models that prioritize the dignity, health, and happiness of elderly residents over marketing narratives or financial interests.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Dial's Family Care Home 5, located in the charming town of Pembroke, NC, offers a warm and welcoming environment for individuals seeking quality assisted living services. As a premier board and care home, Dial's Family Care Home 5 prioritizes the comfort and well-being of its residents, providing a range of thoughtful amenities and personalized care services to meet their unique needs.

    The community features inviting common areas, including a spacious dining room where residents can enjoy delicious meals tailored to accommodate special dietary restrictions. The fully furnished rooms ensure that each resident feels at home, while the beautiful outdoor space and garden provide a peaceful retreat for relaxation and socialization.

    Residents benefit from comprehensive assistance with activities of daily living (ADLs), including bathing, dressing, and mobility support, ensuring they receive the help they need while maintaining their independence. The staff is dedicated to coordinating with health care providers to manage medication effectively and cater to specific dietary requirements such as diabetes diets.

    In addition to essential care services, Dial's Family Care Home 5 emphasizes an active lifestyle through scheduled daily activities that engage residents physically and socially. The community also offers convenient housekeeping services and move-in coordination to make transitions as smooth as possible.

    With amenities like Wi-Fi/high-speed internet access and telephone services, residents can stay connected with family and friends. Transportation arrangements for medical appointments further enhance accessibility, allowing individuals to focus on their health and wellness without added stress.

    At Dial's Family Care Home 5, every detail is designed to foster a supportive community where residents can thrive in a nurturing atmosphere filled with compassion and respect.

    Nearby Places of Interest

    Restaurants

    • Hot Tamale (11.7 miles)
    • South of the Border (11.9 miles)
    • The Peddler Steakhouse (11.9 miles)
    • Dale's Seafood (13.1 miles)
    • Jerry's (16.1 miles)
    • Burger King (16.9 miles)
    • Huddle House (17 miles)

    Parks

    • Pedros Dog Area (11.7 miles)
    • Harmon Field (18.2 miles)

    Places of Worship

    • Cbm Ministries (11.8 miles)
    • Fairpoint Free Will Baptist Church (11.9 miles)
    • Mt Zion Baptist Church (12.1 miles)
    • Southern Baptist Convention (12.7 miles)
    • First Baptist Church-Mac Dnld (12.8 miles)
    • Saint Johns Ame Church (12.9 miles)
    • St Matthews Ame Church (13.2 miles)

    Pharmacies

    • Webster's Pharmacy (12.7 miles)
    • CVS Pharmacy (17.5 miles)
    • Walgreens (17.5 miles)
    • Pee Dee Home Medical Supply (18.1 miles)
    • Epic Pharmacies (21.8 miles)

    Hospitals

    • Robeson Health Care Corporation (13.5 miles)
    • Saint Eugene Medical Center (18 miles)
    • McLeod OB/GYN Dillon (18 miles)
    • Mcleod Hospital Dillion Sc (18.1 miles)

    Cafes

    • Starbucks (17.1 miles)

    Physicians

    • Caresouth Carolina (17.8 miles)
    • Emergency Department, McLeod Health - McLeod Health Dillon (18 miles)
    • McLeod Ob/Gyn Dillon (18 miles)
    • McLeod Pediatrics Dillon (18 miles)

    Transportation

    • U-Haul (19.2 miles)

    Frequently Asked Questions

    Where is Dial's Family Care Home 5?

    Nearby Communities

    Related Resources

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      The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.

    • active senior livingVibrant Senior Living: A Comprehensive Guide for Active Older Adults

      Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.

    • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

      Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.


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