Information last verified:
1685 Canal Road, Pembroke, NC 28372
For more information about senior living options: (844) 490-3973
It offers a unique twist to assisted living with individualized personal care. It emphasizes personal care tailored to each resident rather than one large facility. The approach highlights a focus on personalized care in assisted living. It presents a resident-centered model that prioritizes tailored support.
The buildings are not fit for the elderly. The owners should be shut down. They tell lies about residents. They do not take care of residents. The people who are supposed to take care of residents have mental issues.Dial's Family Care Home 1 in Pembroke, NC is best suited for families seeking a small, home-like alternative to a large assisted-living campus. This setting favors highly personalized, hands-on care delivered in a compact environment where staff can know the routines, preferences, and quirks of each resident. It works best for someone who thrives on predictability and direct access to caregivers, rather than on structured programming or formal medical oversight. The strongest appeal is the sense that a resident is not just another room number, but a person whose daily life can be shaped around familiar rhythms.
Yet serious caveats exist and must be weighed upfront. Families with residents who require robust safety measures, consistent staffing, advanced medical oversight, or specialized care should look elsewhere. The small size, while attractive for intimacy, can compromise building safety, ongoing maintenance, and the ability to scale care for significant functional or behavioral needs. Several voices from prior experiences highlight distrust and perceived neglect, suggesting reliability and accountability are inconsistent. In short, the care environment may feel warm but may not deliver the dependable, professional scrutiny that many elders require.
On the upside, the emphasis on individual personal care in a compact setting can translate into meaningful attention and flexibility. Advocates note quicker response times, the opportunity to tailor daily schedules, and the comfort of a familiar, nearly family-like atmosphere. For a resident who tolerates modest supervision and does not demand extensive programming, these strengths can partially offset the downsides of operating on a smaller footprint. When a caregiver truly knows a resident’s preferences, meals, sleep times, activities, the daily quality of life can feel higher than on a sprawling campus that treats residents more as numbers.
The most consequential drawbacks are hard to overlook. Reports alleging unsafe physical conditions and failure to meet basic care expectations raise legitimate concerns about how emergencies are handled and how clean, accessible spaces remain. Perceived dishonesty and ongoing disagreements among staff erode trust and call into question governance and accountability. The combination of fragile infrastructure with inconsistent caregiving presents real risks for frail elders who rely on reliable support, regular medication management, and safe mobility assistance. These issues can undermine dignity and security, which are non-negotiable in elder care decisions.
For families evaluating this option, a rigorous, on-site appraisal is essential. Visits should occur at different times, conversations should be held with multiple staff and, where possible, former residents or their families. License status and inspection records deserve careful review, along with tangible safety features such as secure handrails, clear pathways, and functional emergency call systems. A transparent, detailed care plan with stated staffing ratios is non-negotiable. Comparisons against nearby facilities with stronger safety records, steadier staffing, and clearer governance will illuminate where true value lies.
Overall, the community presents a clear decision fork: it can deliver a warm, highly individualized care approach that some families prize, but the price is a risk profile that many will deem unacceptable. With a 3 out of 5 rating and multiple negative experiences cited, this option should be viewed as a last resort for most seniors with substantive needs. For the majority, pursuing higher-rated, licensed facilities with proven staffing stability and transparent governance yields far stronger long-term safety and peace of mind. If safety, reliability, and consistent quality of care are non-negotiable, the prudent move is to explore other options unless a thorough evaluation demonstrates meaningful and verifiable improvements.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dial's Family Care Home 1 in Pembroke, NC, offers a warm and inviting environment for seniors seeking assistance with daily living while enjoying the comforts of home. This board and care home features a variety of amenities designed to enhance residents' quality of life, including a spacious dining room where nutritious meals are served, beautifully furnished living spaces that promote comfort and security, and serene outdoor areas perfect for relaxation or socializing.
The community is dedicated to providing personalized care services tailored to each resident's unique needs. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and mobility transfers. Additionally, residents benefit from medication management services and coordinated healthcare support to ensure their well-being.
Understanding the importance of proper nutrition, Dial’s Family Care Home accommodates special dietary restrictions and provides meal preparation that adheres to individual dietary needs, such as diabetes-friendly options, ensuring every resident receives the right nourishment.
Engagement is also a key aspect of life at Dial's Family Care Home 1. Scheduled daily activities foster social interaction and mental stimulation, helping residents stay active and connected. Housekeeping services are included to maintain a clean and tidy environment, allowing residents more time to enjoy their surroundings without the burden of chores.
With features like move-in coordination for new residents, accessible telephone service for staying connected with loved ones, and high-speed Wi-Fi for easy internet access, Dial's Family Care Home provides not just care but a vibrant community where seniors can thrive. Whether it's taking part in organized activities or enjoying quiet moments in the garden, residents find both support and independence within this nurturing assisted living community.
Dial's Family Care Home 1 is located at 1685 Canal Road, Pembroke, NC 28372 in Robeson County, North Carolina
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