Dial's Family Care Home 1

1685 Canal Road, Pembroke, NC 28372

For more information about senior living options: (844) 490-3973

3 from 5 reviews
5 stars
1
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0
2 stars
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1 stars
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Assisted Living Board and Care Home

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    Overall Review of Dial's Family Care Home 1

    Pros

    • pro The reviewer values a model of assisted living that provides individualized personal care.
    • pro The reviewer sees promise in a smaller, person-centered facility rather than a large, impersonal one.
    • pro The reviewer emphasizes the importance of dedicated personal care for residents.
    • pro The reviewer believes that personalized care could improve residents' well-being and daily experiences.
    • pro The reviewer is hopeful that assisted living can better meet residents' needs through a personalized approach.

    Cons

    • pro The buildings are not fit for the elderly.
    • pro The owners should be shut down.
    • pro They claim lies are told about residents.
    • pro They say residents are not cared for.
    • pro There is arguing among those supposed to take care of residents.
    • pro The caregivers are said to have mental issues.

    Review

    There are places that promise care and safety for elderly loved ones, but the accounts shared by residents and families paint a troubling reality. The most pointed concern is the physical state of the facilities themselves: a sense that the buildings are not even remotely suitable for older adults. The structure, upkeep, and overall environment are described as failing basic comfort and safety standards, leaving readers wondering how anyone could reasonably expect a grandparent or a parent to live there without persistent risk. The sentiment is clear and urgent: if the place is not fit for the aging, something fundamental has gone wrong, and the owners bear responsibility for allowing it to continue.

    Beyond the buildings, the reviews push a sharper question about accountability and governance. One recurring thread is the accusation that the owners should be shut down. This line of thought emphasizes not just dissatisfaction with day-to-day care, but a belief that the very leadership and management of the facility fail residents at a core level. When families weigh options for someone they love, the idea that those in charge are negligent or indifferent compounds the fear of placing a vulnerable person into a system they see as broken. In this view, the problem is not only individual incidents but a pattern that signals deeper, systemic issues.

    A central feature of hope in this critique is the proposed "unique twist" on assisted living: a model that prioritizes individual personal care rather than operating one large, impersonal facility. The concept imagines a setting where care is tailored to each resident's routine, needs, and preferences, rather than a one-size-fits-all schedule. Advocates of this approach argue that it could relieve the loneliness and rigidity often reported in sprawling campuses, offering instead a more intimate, person-centered experience. The idea invites readers to imagine a micro-community in which staff know each resident's history, preferences, and daily rhythms and design care around those specifics rather than around facility-wide protocols.

    However, the skepticism about current operations remains loud and consistent. The reviews describe a culture of dishonesty and neglect: claims that those who are supposed to provide care lie about what is happening, or fail to deliver essential services. When residents or their families report that "they don't take care of you," the impact goes beyond plain neglect. It becomes a breach of trust at a fundamental level, eroding the very sense of safety and security that is supposedly guaranteed by senior living arrangements. In such an environment, even routine tasks - precisely the things a resident depends on daily - can feel unstable or unreliable, amplifying fear and distress.

    Compounding the problem are accusations about the people responsible for care themselves. The reviews suggest that the individuals charged with tending to residents - those who should be providing compassionate, reliable support - carry their own serious issues, including mental health challenges. The claim is that these issues directly affect the quality and consistency of care, fueling arguments, miscommunications, and an ongoing atmosphere of instability. If true, this would raise serious questions about staffing, supervision, training, and the overall culture of the facility. Even readers who are cautious about painting with a broad brush may find such assertions deeply troubling, because they touch on the core competence of those entrusted with the safety and well-being of vulnerable adults.

    For families facing these kinds of reviews, the emotional and practical implications are significant. The decision to place a loved one in care is already fraught with worry, and when the option on the table carries persistent accusations of dishonesty, neglect, and staff dysfunction, it becomes a decision made under heavy cloud cover. Families are left weighing the risk of continued placement in a troubled environment against the equally painful prospect of uprooting someone from the only home they know. The inability to trust the people who are supposed to provide daily support intensifies fear about potential harm, including safety hazards, insufficient medical attention, or emotional distress that can worsen health over time.

    In seeking a more hopeful path forward, many advocates urge a return to fundamentals: stronger oversight, transparent reporting, and models that emphasize genuine, individualized care. The concept of small-scale, one-on-one attention has its appeal, offering the promise of consistency, accountability, and a deeper human connection. Realizing such a model would require restructuring funding, staffing, and regulatory expectations to support intimate care environments rather than sprawling, high-capacity facilities. It would also demand robust training, mental health support for caregivers, and clear channels for residents and families to raise concerns without fear of retaliation or dismissal.

    Ultimately, these messages converge on a common aim: to protect the dignity, safety, and daily quality of life of the elderly. They call for a shift away from environments that feel impersonal and unsafe toward arrangements that honor each person's individuality and needs. Whether through reform of existing facilities or the broader adoption of smaller, more personalized care models, the underlying plea is for accountability, compassion, and dependable care that families can trust. Until such changes take hold, families will remain cautious about where to place a loved one, seeking options that truly prioritize well-being over bureaucratic convenience.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Dial's Family Care Home 1 in Pembroke, NC, offers a warm and inviting environment for seniors seeking assistance with daily living while enjoying the comforts of home. This board and care home features a variety of amenities designed to enhance residents' quality of life, including a spacious dining room where nutritious meals are served, beautifully furnished living spaces that promote comfort and security, and serene outdoor areas perfect for relaxation or socializing.

    The community is dedicated to providing personalized care services tailored to each resident's unique needs. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and mobility transfers. Additionally, residents benefit from medication management services and coordinated healthcare support to ensure their well-being.

    Understanding the importance of proper nutrition, Dial’s Family Care Home accommodates special dietary restrictions and provides meal preparation that adheres to individual dietary needs—such as diabetes-friendly options—ensuring every resident receives the right nourishment.

    Engagement is also a key aspect of life at Dial's Family Care Home 1. Scheduled daily activities foster social interaction and mental stimulation, helping residents stay active and connected. Housekeeping services are included to maintain a clean and tidy environment, allowing residents more time to enjoy their surroundings without the burden of chores.

    With features like move-in coordination for new residents, accessible telephone service for staying connected with loved ones, and high-speed Wi-Fi for easy internet access, Dial's Family Care Home provides not just care but a vibrant community where seniors can thrive. Whether it's taking part in organized activities or enjoying quiet moments in the garden, residents find both support and independence within this nurturing assisted living community.

    Nearby Places of Interest

    Restaurants

    • Hot Tamale (11.7 miles)
    • South of the Border (11.8 miles)
    • The Peddler Steakhouse (11.8 miles)
    • Dale's Seafood (13.1 miles)
    • Jerry's (16.1 miles)
    • Burger King (16.9 miles)
    • Huddle House (17 miles)

    Parks

    • Pedros Dog Area (11.7 miles)
    • Harmon Field (18.1 miles)

    Places of Worship

    • Cbm Ministries (11.8 miles)
    • Fairpoint Free Will Baptist Church (11.9 miles)
    • Mt Zion Baptist Church (12.1 miles)
    • Southern Baptist Convention (12.7 miles)
    • First Baptist Church-Mac Dnld (12.8 miles)
    • Saint Johns Ame Church (12.9 miles)
    • St Matthews Ame Church (13.1 miles)

    Pharmacies

    • Webster's Pharmacy (12.7 miles)
    • CVS Pharmacy (17.5 miles)
    • Walgreens (17.5 miles)
    • Pee Dee Home Medical Supply (18 miles)
    • Epic Pharmacies (21.7 miles)

    Hospitals

    • Robeson Health Care Corporation (13.5 miles)
    • Saint Eugene Medical Center (18 miles)
    • McLeod OB/GYN Dillon (18 miles)
    • Mcleod Hospital Dillion Sc (18 miles)

    Cafes

    • Starbucks (17 miles)

    Physicians

    • Caresouth Carolina (17.7 miles)
    • Emergency Department, McLeod Health - McLeod Health Dillon (18 miles)
    • McLeod Ob/Gyn Dillon (18 miles)
    • McLeod Pediatrics Dillon (18 miles)

    Transportation

    • U-Haul (19.2 miles)

    Frequently Asked Questions

    Where is Dial's Family Care Home 1?

    Nearby Communities

    Related Resources

    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

    • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

      Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

    • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

      Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.


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