1685 Canal Road, Pembroke, NC 28372
For more information about senior living options: (844) 490-3973
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The review highlights a unique twist to assisted living. It emphasizes individualized personal care instead of a single large facility.
The buildings are not fit for the elderly. The owners should be shut down. The staff lie about residents and do not take care of them. The caregivers are said to have mental issues.Dial's Family Care Home 3 in Pembroke, NC is best suited for families seeking a very intimate, home-like setting where care is personalized and delivered one-on-one, rather than in a large, campus-style community. This arrangement can work well for seniors who want predictable routines, direct access to a caregiver, and greater opportunity for stable, familiar interactions. In practice, it favors residents who can tolerate a less formal atmosphere and some variability in upkeep. For households that prize hands-on attention and a low-key environment over polished facilities and expansive amenities, the fit can feel right.
The standout advantage lies in the potential for individualized attention. The smaller scale allows for closer monitoring, quicker adjustments to daily routines, and a straightforward line of communication with the person delivering most of the care. Families that value ongoing, personal relationships with caregivers may see a meaningful sense of continuity here, potentially translating into better responsiveness when needs shift. There is an appealing sense of being known rather than processed, which can ease anxiety for some residents and their loved ones. The unique twist toward personal care, rather than a one-size-fits-all program, is not a mere marketing point - it can shape daily life in tangible ways.
However, the most damaging concerns revolve around safety and trust. Reviewers describe the buildings as unsuitable for elderly residents, raising red flags about accessibility, fall risks, and emergency egress. Equally troubling are accusations of dishonesty and inconsistent care, with disputes among staff and residents suggesting a fragile operating environment. These issues point to a lack of reliable oversight and volatile staffing, undermining the fundamental assurances of safety, supervision, and timely response that families rely on in elder care. When such vulnerabilities are in play, the appeal of a personalized, home-like setting loses much of its value.
These flaws dramatically tilt the cost-benefit balance away from the positive aspects of personalized attention. If the caregiving team is unstable or untrustworthy, even intense one-on-one interaction can devolve into inconsistent supervision, missed medications, or delayed emergency response. The perceived advantage over a larger facility diminishes significantly when safety, maintenance, and honesty are in question. For families that can verify a stable, transparent operation - documented licensing, a known, steady staff, and a record of responsive care - risks may be mitigated, but the burden is high and the threshold for trust is steep.
Decision guidance must be practical and rigorous. Schedule in-person visits at different times to observe how staff interact with residents and how concerns are handled, paying attention to consistency and responsiveness. Request copies of licensing status, inspection reports, and any incident logs. Talk to current residents or family members about responsiveness, meal quality, and daily routines. Look for a clean, well-maintained living space, accessible entrances, and clear emergency procedures. Consider setting up a trial period if allowed, and establish a contingency plan in case the environment proves unsuitable. Request the most recent state inspection report, any enforcement actions, and the facility's response to past deficiencies.
Bottom line: this community represents a highly specific choice. It can work for families who prize intimate, personalized attention and can tolerate potential safety and trust questions, but it is not for the risk-averse or those seeking a consistently polished, widely regulated setting. Alternatives should be considered for seniors who require robust safety infrastructure, steady, verified staffing, and unambiguous management accountability. In Pembroke, Dial's Family Care Home 3 sits at a crossroads: a potentially caring, low-key micro-homescape versus a setting that demands closer scrutiny before commitment. Families should also compare cost structures and what is included to avoid hidden fees, ensuring that the financial commitment aligns with the level of safety and reliability delivered.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dial's Family Care Home 3 in Pembroke, NC, is a warm and inviting board and care home that offers a nurturing environment for individuals seeking assistance with daily living activities. The community is thoughtfully designed to provide a comfortable and safe space for residents, featuring fully furnished rooms that promote a sense of home. Residents can enjoy the beautiful outdoor spaces and serene garden areas, perfect for relaxation and socialization.
The facility boasts several amenities aimed at enhancing the quality of life for its residents. A spacious dining room serves nutritious meals tailored to special dietary needs, ensuring that all residents receive the care they require. Housekeeping services are provided to keep living spaces tidy, while move-in coordination helps make transitions smooth and stress-free.
At Dial's Family Care Home 3, personalized care services are central to the experience. Trained staff members assist with various activities of daily living such as bathing, dressing, and transferring, ensuring that each resident receives the support they need. The home also prioritizes health management by coordinating with healthcare providers and offering medication management services.
Engagement is fostered through scheduled daily activities that encourage social interaction and mental stimulation. Additionally, transportation arrangements are made available for medical appointments or other necessary outings.
With high-speed internet access and telephone services readily available, residents can stay connected with loved ones. Dial's Family Care Home 3 combines compassionate care with comfortable living environments, making it an ideal choice for those seeking assistance while maintaining their independence in a supportive community setting.
Dial's Family Care Home 3 is located at 1685 Canal Road, Pembroke, NC 28372 in Robeson County, North Carolina
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