Dial's Family Care Home #1, 2, 3
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1685 Canal Rd, Pembroke, NC 28372
For more information about senior living options: (844) 490-3973
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Families and individuals looking for a safe place for loved ones often bring complicated emotions to the search, and the accounts shared about this particular setting reflect deep worry and disappointment. Across several voices, the common thread is that the environment and operations do not align with what people expect from even a modest standard of elder care. One recurring concern is the physical state of the place itself: the buildings are described as unsuitable for elderly residents, with criticisms that beg the question of urgent safety and accessibility. The sentiment is that these facilities should not be allowed to operate as they are, and many who hear these complaints express strong desire for oversight or even closure.
In conversations about what should constitute a "unique twist" on assisted living, there is a promise of individualized, personal care rather than a large, impersonal campus. Yet the narratives suggest a troubling gap between that promise and the reality experienced by residents. The idea of one-on-one attention and tailored support is raised as a counterpoint to typical, sprawling facilities, but reviewers indicate that the actual care provided falls far short of that ideal. The tension between the stated model - personalized care for each resident - and the lived experience is a central element of the criticism, leaving readers to weigh the intent against the results.
Another troubling theme centers on trust and honesty. Several reviewers assert that the establishment fails to live up to its commitments and may even misrepresent what it offers. The claim that "they tell lies on you" surfaces as a stark accusation about honesty and transparency, suggesting that residents and their families are not receiving accurate information about services, schedules, or the level of care available. If true, such behavior would understandably erode confidence and provoke difficult decisions about whether to keep a loved one there.
Complicating matters further are reports about the staff and those entrusted with daily care. There is a sense among reviewers that the people supposed to be providing support are not reliable, and some phrases imply that those workers are dealing with personal or mental health struggles of their own. Descriptions like "everybody argues there are people that supposed to take care of you has mental issues" convey a belief that the quality and reliability of caregiving are compromised by internal issues among staff. While these statements reflect the writers' perceptions and frustrations, they underscore a fear that residents may not receive consistent, compassionate, or competent help when needed.
The cumulative effect of these critiques is a strong feeling of unease about the safety, integrity, and accountability of the operation. Families express genuine concern about the prospect of placing a loved one in a setting where the physical space is deemed unsuitable for elderly residents, where promises of personalized care seem disconnected from experience, and where questions about honesty and staff reliability go unanswered. The sense of being unheard or dismissed intensifies the worry that residents could be exposed to neglect, mismanagement, or unclear expectations about what care will look like on a daily basis.
Taken together, the accounts portray a troubling image of an assisted living arrangement that falls short on several fundamental dimensions: safety of the environment, fidelity to the promised care model, transparent communication, and dependable staffing. The repeated call is for more stringent oversight, accountability, and a move toward alternatives that honor the needs and dignity of older adults. For families weighing options, these reviews emphasize the importance of thorough due diligence, direct conversations with current residents or families, and a clear understanding of what services are actually available - and at what standard - before making a commitment to any facility.
Dial's Family Care Home #1, #2, and #3 in Pembroke, NC, offer a warm and welcoming assisted living community designed to support the well-being of its residents. Nestled in a serene environment, these homes provide a nurturing atmosphere where individuals can thrive both socially and physically.
The community is equipped with indoor common areas that encourage social interaction and engagement among residents. These spaces are perfect for gathering with friends, participating in group activities, or simply enjoying quiet moments of reflection.
Dial's Family Care Home places a strong emphasis on holistic care, offering specialized services such as diabetic care to meet the unique health needs of its residents. The experienced staff is dedicated to providing compassionate support tailored to individual requirements.
Residents can also take part in devotional activities offsite, fostering spiritual well-being and connection with their faith communities. This engagement enriches their lives by promoting purpose and fulfillment through shared beliefs and values.
Overall, Dial's Family Care Homes prioritize comfort, care, and community—creating an ideal environment for older adults seeking assistance while maintaining their independence.
Located in Pembroke, North Carolina, this area offers a variety of amenities for seniors looking to settle down. With a range of dining options such as Hot Tamale and The Peddler Steakhouse, residents can enjoy delicious meals close to home. For those who enjoy outdoor activities, there are parks like Pedros Dog Area and Harmon Field nearby. Additionally, there are several places of worship for spiritual fulfillment, including Mt Zion Baptist Church and Saint Johns Ame Church. Access to pharmacies like Webster's Pharmacy and healthcare facilities such as McLeod Hospital Dillon provide convenient medical services. Overall, this part of Pembroke offers a mix of essential services and recreational opportunities for seniors looking to make this community their home.
Dial's Family Care Home #1, 2, 3 is located at 1685 Canal Rd, Pembroke, NC 28372 in Robeson County, North Carolina
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