Information last verified:
8572 Old Red Springs Road, Red Springs, NC 28377
For more information about senior living options: (844) 490-3973
Awesome facility loves their patients and takes very good care of them!
The director shows no empathy for residents. Some employees constantly yell at residents and call them names like stupid or ugly. The residents never receive donated items. The bald-headed receptionist is rude, and the staff stink. This place is a house of horror. The director has no empathy whatsoever. The facility needs a director who is more of an advocate for the residents and more proficient. The residents should be the priority.This community is best suited for families that can provide vigilant, hands-on oversight and advocate vigorously on behalf of a resident. Prather Family Care Home in Red Springs appears to function for seniors who can tolerate variability in daily interactions and who are prepared to confront leadership when care standards slip. It is not a fit for seniors who rely on consistently warm, respectful, and proactive caregiving, or for families that expect transparent, restorative governance from the top down. In practical terms, this setting demands a clear plan for oversight, ready conversations with staff, and swift escalation if any pattern of mistreatment or neglect emerges. The bottom line is that suitability hinges on active family involvement rather than on autonomous, high-quality routine care.
Those who should seriously consider alternatives are families prioritizing safety, dignity, and predictable communication. If the priority is steady, professional staffing, empathetic resident interactions, and reliable access to support when concerns arise, other options will likely serve better. This facility raises red flags around leadership accountability, donor item handling, and staff conduct, all of which undermine trust. Families facing dementia or high care needs, or those who cannot commit to ongoing monitoring, should look for communities with demonstrated staff stability, formal resident advocacy from management, and transparent policies around resident property and donations. In short, when essential guardrails for respectful care are in doubt, alternatives deserve serious consideration.
There are a few positive notes that surface, but they are narrow and inconsistent. A minority of observations describe moments when staff appear engaged and residents are reportedly treated with care, suggesting that when management and supervision align, some caregiving can be solid. The coins of truth, however, are buried in a culture where empathy from leadership is repeatedly questioned, and where patient experience hinges on episodic goodwill rather than systemic accountability. The contrast between isolated kindness and pervasive, directive gaps creates an uneven care environment. For families seeking a steady, honorable baseline of treatment, these sporadic positives do little to counterbalance the overarching concerns about governance and staff conduct.
The most damaging issues are concentrated in leadership and day-to-day interactions. Reports consistently flag a director who shows little empathy or advocacy for residents, paired with staff who yell, demean, or name-call residents. The pattern of hostility can erode dignity and sense of safety, turning the care setting into a source of anxiety rather than comfort. Compounding this are practical failures: donated items frequently do not reach residents, and there is a cited disconnect between stated needs and actual hiring or staffing levels. A rude front desk presence only reinforces a culture that feels unwelcoming and unprofessional. Taken together, these factors create a risk profile that far overshadows any potential benefit from a well-kept physical space or a handful of compassionate moments.
In deciding whether to pursue placement here, families should demand concrete assurances and observe for themselves before making a commitment. If choosing Prather Family Care Home, insist on meeting with the administrator, requesting transparency about staffing ratios, turnover, and ongoing staff training. Seek recent, verifiable state or licensing records, and ask about the facility’s policy on handling donated goods. Arrange extended, unscripted visits to observe resident-staff interactions at various times of day, and speak directly with residents and family members about their experiences. If the answers are evasive or the tone remains defensive, treat that as a warning sign. If the decision is to move forward, secure written commitments on care standards, prompt correction of any concerns, and a clear escalation path to independent oversight. Otherwise, prioritize communities with proven empathy-driven leadership and an uncompromising commitment to resident dignity.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Prather Family Care Home in Red Springs, NC is a board and care home that provides a warm and welcoming environment for seniors. This community offers a range of amenities to ensure the comfort and convenience of its residents.
The dining room serves delicious meals, accommodating special dietary restrictions to ensure each resident's individual needs are met. The fully furnished living spaces provide a cozy retreat for seniors to relax and feel at home. With beautiful gardens and outdoor spaces, residents can enjoy the fresh air and beauty of nature.
Housekeeping services are available to keep the community clean and tidy, allowing residents to focus on enjoying their time without worrying about chores. For those who need assistance with activities of daily living, such as bathing, dressing, and transfers, trained staff members are available to provide support.
The Prather Family Care Home also offers coordination with health care providers to ensure that residents receive comprehensive medical care. Medication management is provided to help seniors stay organized with their medications. Transportation arrangements can be made for medical appointments, ensuring that residents can access the healthcare they need.
Scheduled daily activities are offered to keep residents engaged and socialized. Whether it's participating in group exercises or enjoying arts and crafts sessions, there is always something fun happening within the community.
With Wi-Fi/high-speed internet access available throughout the facility, residents can stay connected with friends and family or simply browse the web at their leisure.
Overall, the Prather Family Care Home provides a comfortable and supportive environment for seniors who require assistance with daily tasks while promoting independence and maintaining an active lifestyle.
Prather Family Care Home is located at 8572 Old Red Springs Road, Red Springs, NC 28377 in Robeson County, North Carolina
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