8572 Old Red Springs Road, Red Springs, NC 28377
For more information about senior living options: (844) 490-3973
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Awesome facility loves their patients and takes very good care of them!
The director shows no empathy for residents. Some employees constantly yell at residents and call them stupid or ugly. Donated items for residents never reach them; someone takes them home. The facility claims it needs staff but never hires anyone. The bald-headed receptionist is rude. The staff are described as stank. The facility is described as a house of horror.What emerges from these testimonials is a facility that evokes sharply contrasting experiences, depending on who you ask and when you ask. On one hand, there are residents and former residents who describe a place they associate with fear, frustration, and a sense that leadership is aloof or even hostile to the people living there. On the other hand, there are outright positive statements praising the facility's care and its willingness to look after patients. Taken together, the set of reflections paints a complex picture in which the atmosphere and practices inside the organization feel inconsistent and sometimes troubling to those who have lived or worked there.
A central thread running through many of the negative depictions is dissatisfaction with the leadership, particularly the director. Reviewers repeatedly say that the director shows no empathy or sympathy for residents. Several insist that the director needs to be replaced with someone who is an advocate for residents and more proficient in guiding the facility's operations. The language used is unequivocal: the director is described as lacking compassion, and there is a clear call for leadership that prioritizes residents' well-being above all else. The sentiment is not just about personality; it's framed as a matter of governance and accountability - an expectation that the director set a tone of care and responsiveness that residents can trust.
Alongside concerns about leadership, another troubling pattern concerns the day-to-day interactions residents have with staff. Some residents allege that certain employees routinely yell at residents and use demeaning language, including insults like "stupid" or "ugly." These accusations, if accurate, point to an environment where residents feel spoken to in harmful ways, which can undermine dignity and damage the trust essential to any care setting. The combination of reported harsh treatment and claimed leadership indifference is presented by narrators as a breakdown in the respect and empathy that residents deserve.
There are also operational worries that extend beyond interpersonal behavior. One review notes that donations intended for residents often do not reach them, with a pointed question: "who takes them home?" This raises concerns about how resources and gifts are managed and whether residents are the ultimate beneficiaries of community generosity. The issue, described as a heads-up to donors, adds another dimension to the perception that residents may be shortchanged or overlooked in practical ways, even when there is goodwill from outside supporters.
Another set of comments focuses on hiring and front-desk conduct. The claim that "they claim they need people but never hire anyone" suggests a frustration with staffing levels or recruitment practices, which could impact the quality and consistency of care. Complaints about a rude receptionist - referred to in blunt terms as "baldheaded" and "stanky" - emphasize a perception of poor customer service at the facility's first point of contact. Taken together, these remarks hint at administrative gaps and morale issues that can color the overall experience of residents and their families.
Interwoven with these criticisms is at least one counterpoint that cannot be ignored: a positive appraisal that the facility loves its patients and takes very good care of them. This voice stands apart from the bedrock concerns raised by others, offering the claim that, for some, the care provided is genuinely strong and compassionate. The existence of this favorable perspective alongside the harsher critiques underscores the variability of experiences within the same institution and invites questions about how care quality is measured, who receives it most consistently, and how staff conduct is encouraged or discouraged across shifts and departments.
Ultimately, the collection of reviews portrays a facility where the residents' experience seems to hinge on two critical factors: the demeanor and empathy of leadership, and the culture of everyday interactions among staff and residents. The repeated calls for a new director reflect a belief that leadership sets the tone for everything else that follows - from how residents are spoken to, to how donors' gifts are handled, to whether positions are staffed adequately. The divergent views about whether residents are truly prioritized - or whether compassion is something that manifests unevenly - suggest that serious attention to governance, staff training, and accountability is needed if the facility is to reconcile these conflicting experiences.
For anyone considering involvement with this facility - whether as a resident, a family member, or a donor - the message from these accounts is to proceed with careful inquiry. Ask about staff training and supervision, the director's approach to resident advocacy, how and to whom concerns are escalated, and what concrete steps are taken to ensure gifts and donations reach residents. While some reviewers praise the care given to patients, others urge vigilance and demand changes at the leadership level to ensure empathy, respect, and resident-centered priorities become consistent, organization-wide realities rather than prevailing mood-based outcomes.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Prather Family Care Home in Red Springs, NC is a board and care home that provides a warm and welcoming environment for seniors. This community offers a range of amenities to ensure the comfort and convenience of its residents.
The dining room serves delicious meals, accommodating special dietary restrictions to ensure each resident's individual needs are met. The fully furnished living spaces provide a cozy retreat for seniors to relax and feel at home. With beautiful gardens and outdoor spaces, residents can enjoy the fresh air and beauty of nature.
Housekeeping services are available to keep the community clean and tidy, allowing residents to focus on enjoying their time without worrying about chores. For those who need assistance with activities of daily living, such as bathing, dressing, and transfers, trained staff members are available to provide support.
The Prather Family Care Home also offers coordination with health care providers to ensure that residents receive comprehensive medical care. Medication management is provided to help seniors stay organized with their medications. Transportation arrangements can be made for medical appointments, ensuring that residents can access the healthcare they need.
Scheduled daily activities are offered to keep residents engaged and socialized. Whether it's participating in group exercises or enjoying arts and crafts sessions, there is always something fun happening within the community.
With Wi-Fi/high-speed internet access available throughout the facility, residents can stay connected with friends and family or simply browse the web at their leisure.
Overall, the Prather Family Care Home provides a comfortable and supportive environment for seniors who require assistance with daily tasks while promoting independence and maintaining an active lifestyle.
Prather Family Care Home is located at 8572 Old Red Springs Road, Red Springs, NC 28377 in Robeson County, North Carolina
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
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Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
