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Truewood By Merrill, New Bern

Truewood By Merrill, New Bern is an assisted living and memory care community in New Bern, NC.

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Truewood By Merrill, New Bern

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  • Interior

    An elegant dining room with neatly arranged tables and chairs, ready for service.
  • Outdoors

    A scenic park area with trees, a gazebo, and nearby buildings.
  • Decor

    An elegantly decorated dining room with tables set for a meal.
  • Living Room

    A cozy living room with comfortable seating, a fireplace, and a piano.
  • Building

    A serene garden setting featuring a central fountain, surrounded by blooming flowers and white benches.
  • Bedroom

    A cozy bedroom with a pink bedspread, floral artwork above the bed, and a ceiling fan.
  • Trees

    A well-maintained suburban landscape featuring garden beds with mulch, surrounded by a neat lawn and trees.
  • Windows

    A bright dining room with checkered flooring and multiple tables and chairs arranged neatly.
  • Dining

    A modern kitchen and dining area featuring white cabinets, stainless steel appliances, a wooden table with chairs, and stylish decor.
  • Landscaping

    A peaceful garden with lush greenery, benches, and a winding pathway.
  • Kitchen

    Cozy kitchen with a dining area, featuring a small table and chairs.
  • Lighting

    A neatly organized bathroom with a sink, mirror, and towels.
  • Garden

    A white bench and a potted plant with red flowers sit on a paved walkway near a gazebo in a lush garden setting.
  • Floor Plan

    A floor plan of a one-bedroom apartment featuring a living area, kitchenette, bathroom, closet, and patio.

2701 Amhurst Boulevard, New Bern, NC 28562

To contact a resident: (252) 633-1779

For more information about senior living options: (866) 208-4318

4.4 from 98 reviews
5 stars
66
4 stars
17
3 stars
5
2 stars
5
1 stars
5

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024Top 5% Senior Living Community in 2025

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Truewood By Merrill, New Bern Costs & Pricing

Truewood By Merrill in New Bern offers competitive pricing for its various room types, standing out favorably when compared to both Jones County and broader North Carolina averages. For instance, a one-bedroom suite at Truewood is priced at $2,395, significantly lower than the county average of $4,199 and the state average of $4,055. Similarly, two-bedroom accommodations are available for $2,595, which is well below the county's $3,291 and the state's $4,245. Even for semi-private rooms and studios, Truewood's costs of $2,825 and $3,195 respectively remain advantageous compared to Jones County's averages of $3,339 and $3,507, as well as North Carolina's higher statewide figures. These compelling rates make Truewood an appealing option for those seeking quality living arrangements in a reasonably priced setting.

Floor plansTruewood By Merrill, New BernJones CountyNorth Carolina
1 Bedroom$2,395$4,199$4,055
2 Bedrooms$2,595$3,291$4,245
Semi-Private$2,825$3,339$3,584
Studio$3,195$3,507$4,020

Overall Review of Truewood By Merrill, New Bern

common 28 reviews mention this

Staff is consistently caring

Residents and families repeatedly describe the staff as caring and attentive.

Across the reviews, people highlight how friendly and responsive the staff feels, from day-to-day interactions to helping with transitions. Several families say they feel reassured because staff pay attention to residents’ needs and communicate in helpful ways. Even when residents mention problems, the staff behavior is often described as kind and supportive. A couple of reviews note slower administration or staffing stress, but they still frequently pair that with overall effort to help.

caveat 16 reviews mention this

Dining is a mixed bag

Dining gets strong praise, but food quality and variety are also recurring concerns.

Many reviewers call the meals excellent, with mentions of a nicer dining hall, planned options, and consistently served meals. Others describe shortcomings such as limited variety, excessive salt, cold food, or not enough portion sizes. In memory care, at least one review suggests food may be less satisfying or more like leftovers. There are also complaints about dining service changes that require residents to pick up trays rather than being served at tables.

  • An elegant dining room with neatly arranged tables and chairs, ready for service.
  • An elegantly decorated dining room with tables set for a meal.
  • A bright dining room with checkered flooring and multiple tables and chairs arranged neatly.
common 18 reviews mention this

Activities and transportation keep busy

Residents frequently mention active days, including scheduled programming and outings.

A large share of reviews focus on the amount of activities, with people describing frequent options like cards and group events, and family members noticing residents stay engaged. For those who need it, reviews also mention support around mealtime and daily check-ins that help residents stay involved. Transportation is another repeated point, with at least one reviewer describing a drive radius that supports going out for needs. A few reviews ask for more activity options for more mobile residents.

common 12 reviews mention this

Clean campus and well-kept grounds

Many reviews note the community is clean and the grounds feel well maintained.

Several residents and families mention clean common areas, upkeep, and property maintenance, with some calling out constant cleaning in hallways and rooms. Others describe the grounds as beautiful and accessible for walking, including outdoor areas where residents can get fresh air. Even when reviews are critical of food or management changes, cleanliness and facility presentation still come up in many positive comments. One negative review includes severe cleanliness concerns in the memory care unit, which stands out against the overall theme.

differentiator 4 reviews mention this

Memory care transitions feel supported

Families describe memory care as making a difficult move easier, with staff engagement helping day-to-day comfort.

Reviews specifically about memory care emphasize the adjustment period and how staff interaction affects residents’ demeanor. At least one family reports a smoother transition soon after moving in and says staff keep residents involved in activities throughout the day. Another reviewer describes receiving very good care in the memory unit. One highly negative memory care review raises serious concerns about care consistency, cleanliness, and diet, which directly contrasts with the more positive memory care experiences.

caveat 7 reviews mention this

Cost feels like strong value, with caveats

Pricing is often described as affordable or worth it, but some residents report increases and service changes.

Multiple reviews describe the community as good value for the care received, including a sense that it is affordable and competitive compared to other options. Several people also describe receiving support services that reduce day-to-day burdens, like cleaning help or prepared meals. However, a few reviews note that costs rose after moving in or after care needs changed, and others claim services were reduced under new management. One review also mentions feeling the independent living cost did not match what they were paying for companion support.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 55 resident community capacity 55 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Garden view Garden view
  • Ground floor units Ground floor units
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Private patio, deck, or balcony Private patio, deck, or balcony
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Craven County Regional (4 miles away) Craven County Regional (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Guest meals Guest meals
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs

Activities

  • Art classes Art classes
  • Bible study group Bible study group
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Fitness programs Fitness programs
  • Jewish services Jewish services
  • Mormon/LDS services Mormon/LDS services
  • Other religious services Other religious services
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting Rabbi Visiting Rabbi
  • Visiting chaplain or priest Visiting chaplain or priest

Nearby Places of Interest

Frequently Asked Questions

How much does it cost to live at Truewood By Merrill, New Bern in New Bern, NC?
Where is Truewood By Merrill, New Bern?
Does Truewood By Merrill, New Bern provide care for residents with dementia or Alzheimer's disease?
Does Truewood By Merrill, New Bern allow residents to have pets?
What photos are available for Truewood By Merrill, New Bern in New Bern, North Carolina?

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Related Resources

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

  • how to talk to someone with dementiaHow to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies

    The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.

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