Truewood By Merrill, New Bern

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  • Interior

    An elegant dining room with neatly arranged tables and chairs, ready for service.
  • Outdoors

    A scenic park area with trees, a gazebo, and nearby buildings.
  • Decor

    An elegantly decorated dining room with tables set for a meal.
  • Living Room

    A cozy living room with comfortable seating, a fireplace, and a piano.
  • Building

    A serene garden setting featuring a central fountain, surrounded by blooming flowers and white benches.
  • Bedroom

    A cozy bedroom with a pink bedspread, floral artwork above the bed, and a ceiling fan.
  • Trees

    A well-maintained suburban landscape featuring garden beds with mulch, surrounded by a neat lawn and trees.
  • Windows

    A bright dining room with checkered flooring and multiple tables and chairs arranged neatly.
  • Dining

    A modern kitchen and dining area featuring white cabinets, stainless steel appliances, a wooden table with chairs, and stylish decor.
  • Landscaping

    A peaceful garden with lush greenery, benches, and a winding pathway.
  • Kitchen

    Cozy kitchen with a dining area, featuring a small table and chairs.
  • Lighting

    A neatly organized bathroom with a sink, mirror, and towels.
  • Garden

    A white bench and a potted plant with red flowers sit on a paved walkway near a gazebo in a lush garden setting.
  • Floor Plan

    A floor plan of a one-bedroom apartment featuring a living area, kitchenette, bathroom, closet, and patio.

Truewood By Merrill, New Bern

2701 Amhurst Boulevard, New Bern, NC 28562

For more information about senior living options: (844) 490-3973

4.4 from 40 reviews
5 stars
25
4 stars
10
3 stars
2
2 stars
2
1 stars
1

Assisted Living Independent Living Memory Care

Pricing

Truewood By Merrill in New Bern offers competitive pricing for its various room types, standing out favorably when compared to both Jones County and broader North Carolina averages. For instance, a one-bedroom suite at Truewood is priced at $2,395, significantly lower than the county average of $4,199 and the state average of $4,055. Similarly, two-bedroom accommodations are available for $2,595, which is well below the county's $3,291 and the state's $4,245. Even for semi-private rooms and studios, Truewood's costs of $2,825 and $3,195 respectively remain advantageous compared to Jones County's averages of $3,339 and $3,507, as well as North Carolina's higher statewide figures. These compelling rates make Truewood an appealing option for those seeking quality living arrangements in a reasonably priced setting.

Room TypeTruewood By Merrill, New BernJones CountyNorth Carolina
1 Bedroom$2,395$4,199$4,055
2 Bedrooms$2,595$3,291$4,245
Semi-Private$2,825$3,339$3,584
Studio$3,195$3,507$4,020

Overall Review

Pros

  • pro Truewood New Bern is described as a wonderful place with friendly and caring staff who know all the residents by name.
  • pro The community offers a clean, well-organized environment that fosters a fun and peaceful atmosphere for the residents.
  • pro Many residents appreciate the delicious meals, although there are suggestions for more variety.
  • pro The facility provides numerous activities that engage residents, helping to create a lively community spirit.
  • pro Families express gratitude for the compassionate care their loved ones receive at Truewood New Bern.
  • pro Residents enjoy personalized assistance options through the Independent Plus program, catering to their individual needs.
  • pro The staff's flexibility and accommodating nature are highly praised by families of residents.
  • pro Overall satisfaction is expressed with both the cleanliness of the facility and the quality of care provided to residents.

Cons

  • pro One staff member at the reception desk does not fulfill her duties, particularly by failing to make morning check-in calls.
  • pro Breakfast is often served cold, and some residents find the food options lacking in variety and quality, with many dishes being overcooked or overly salty.
  • pro The facility was short-staffed, causing current employees to be overworked despite their friendliness.
  • pro The Companion Service was deemed overpriced and did not provide the expected level of service based on the contract.
  • pro Residents expressed dissatisfaction with limited activities available for more mobile residents, which may not fully engage them.
  • pro There were complaints about a lack of music or fun during celebrations held in a small room, limiting social interaction during events.
  • pro Some residents had negative experiences with past dining services that led to health issues like high blood pressure and gastrointestinal problems before moving to Truewood.
  • pro Initial pricing information misled some families concerning the all-inclusive nature of costs within different levels of care.

Review

Truewood by Merrill in New Bern has garnered a range of feedback from residents and their families, highlighting both the strengths and areas for improvement within the community. Many reviews emphasize the genuine friendliness and attentiveness of the staff, which is a recurring theme that stands out among all the testimonials. Families express appreciation for how well staff members know residents by name and foster a sense of camaraderie and support, creating a family-like atmosphere that is instrumental in easing the transition to assisted living. Residents often find solace in this warm environment, marking it as one of the significant reasons why they chose Truewood over other facilities in the area.

The facility itself is noted for being clean, well-organized, and appealingly decorated with southern charm. Despite some criticisms about its dated appearance in certain areas—especially within independent living apartments—the overall ambiance contributes positively to residents' experiences. The community’s layout appears to facilitate social interactions among residents, promoting engagement through various activities tailored to different interests. From ice cream socials to happy hour events, there seems to be no shortage of opportunities for residents to connect and participate in enjoyable pastimes.

Food quality has emerged as one of the more contentious issues within reviews, with mixed opinions expressed by various families. While some residents enjoy satisfactory meals with nutritious options available, others have reported concerns about temperature consistency—specifically that breakfasts are often served cold—and limited dietary variety in menu rotations. Several reviewers cited frustrations regarding salt content in dishes and insufficient accommodations for meal requests or substitutions. This feedback indicates an area where Truewood may need to focus on enhancement for better satisfaction among its residents.

Activity offerings generally receive praise; however, there's room for expansion particularly tailored toward more mobile individuals who could benefit from additional recreational options. Current favorites like corn hole have been highlighted as activities residents greatly enjoy but note that a broader range of programming could enhance life at Truewood even further. Feedback points toward staff’s efforts to organize events that celebrate holidays or special occasions; nonetheless, some suggest improvements could be made concerning how celebrations are structured—more excitement might be welcomed instead of subdued gatherings held in smaller settings.

The cost structure at Truewood also draws attention; while many families appreciate it compared to northern alternatives—where fees can skyrocket—the way pricing fluctuates based on levels of care remains an issue worth addressing. Some families found discrepancies between quoted services at admission versus what was eventually provided under companion service agreements. Transparency around pricing practices would improve trust and clarity between potential new residents or their families considering this facility.

Overall, many reviewers express gratitude towards Truewood by Merrill New Bern for providing loved ones with safe environments that accommodate their unique needs while fostering connections among peers. The level of assistance available through programs such as Independent Plus highlights how flexibility can cater effectively to varying degrees of independence among residents—including those requiring more personalized support like aide visits throughout each day.

In conclusion, while Truewood by Merrill New Bern showcases commendable aspects like compassionate staff interaction and a rich activity schedule conducive to building friendships amongst residents, careful re-evaluation around culinary quality and program diversity should help address lingering concerns articulated by current inhabitants or visitors alike—making it genuinely feel like home away from home for every resident lucky enough to call it theirs.

Features

Housing

  • 55 resident community capacity 55 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Garden view Garden view
  • Ground floor units Ground floor units
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Private patio, deck, or balcony Private patio, deck, or balcony
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Guest meals Guest meals
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs

Activities

  • Art classes Art classes
  • Bible study group Bible study group
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Fitness programs Fitness programs
  • Jewish services Jewish services
  • Mormon/LDS services Mormon/LDS services
  • Other religious services Other religious services
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting Rabbi Visiting Rabbi
  • Visiting chaplain or priest Visiting chaplain or priest

Description

Truewood By Merrill in New Bern, NC is an assisted living community that offers independent living and memory care services. Our community is designed to provide a comfortable and supportive environment for seniors who may need assistance with daily activities or require specialized memory care.

Our residents enjoy a variety of amenities to enhance their quality of life. We have a beauty salon on-site where residents can get pampered and look their best. Cable or satellite TV is available in each room for entertainment purposes. Community-operated transportation is provided for easy access to nearby destinations. A computer center is available for residents who want to stay connected or browse the internet.

Meals are served in our elegant dining room, offering a restaurant-style dining experience with specialized dietary options available to accommodate any restrictions. Additionally, residents have access to a fitness room to stay active and maintain good health. We also offer fully furnished accommodations with private bathrooms and kitchenettes in select units.

Housekeeping services ensure that residents live in a clean and tidy environment, while move-in coordination assists new residents during the transition process. Outdoor spaces such as gardens allow residents to enjoy nature and relax outdoors. Our small library provides an opportunity for reading and quiet contemplation.

For added convenience, we offer telephone services and Wi-Fi/high-speed internet access throughout the community. Transportation arrangements are available both for non-medical purposes as well as medical appointments.

Care at Truewood By Merrill includes 24-hour call system and supervision, ensuring that assistance is readily available when needed. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation. Medication management ensures that medications are taken correctly and on time.

We also offer specialized memory care programming for those dealing with dementia or mild cognitive impairment, providing personalized care plans tailored to individual needs. The coordination with health care providers ensures seamless communication regarding healthcare needs.

Residents can engage in various activities organized by our concierge services team or participate in resident-run activities. Planned day trips and scheduled daily activities keep our residents engaged and promote socialization.

At Truewood By Merrill, we prioritize the wellness of our residents, offering a wellness center where they can focus on maintaining their mental and physical well-being. We also offer a mental wellness program to support emotional health.

Overall, our assisted living community in New Bern provides a comfortable and supportive environment for seniors requiring assistance with daily activities or specialized memory care. We strive to create a warm and enriching atmosphere where residents can age gracefully while receiving the necessary care and services they deserve.

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