2915 Brunswick Avenue, New Bern, NC 28562
To contact a resident: (252) 638-4680
For more information about senior living options: (866) 208-4318
The Gardens Of Trent Costs & Pricing
The Gardens of Trent offers competitive pricing for its residents, particularly when compared to the broader market in Jones County and the state of North Carolina. For a semi-private room, The Gardens charges $2,500 per month, significantly lower than the county average of $3,339 and the state average of $3,584. Similarly, studio apartments at The Gardens are priced at $2,800, which remains more affordable than both the county's average of $3,507 and the state's average price of $4,020. This pricing structure positions The Gardens of Trent as an attractive option for those seeking quality care without the financial burden commonly associated with senior living accommodations in the region.
| Floor plans | The Gardens Of Trent | Jones County | North Carolina |
|---|---|---|---|
| Semi-Private | $2,500 | $3,339 | $3,584 |
| Studio | $2,800 | $3,507 | $4,020 |
Overall Review of The Gardens Of Trent
Pros
The staff were very welcoming.- Residents and staff on duty were engaging.
- The place seemed very comfortable.
- The community made first-time visitors feel very welcome.
- The staff were very knowledgeable.
- Other residents spoke highly of the community.
- The experience put the family at ease as questions were answered.
- She is very excited to embark on this new journey at The Gardens of Trent.
- The staff were friendly and professional.
- The community is bright, cheery, and very clean.
- There are fun activities and residents enjoy the social interaction.
- The facility was very nice.
- The staff were very nice and very helpful.
- The grounds were well-kept.
Cons
The company is pocketing money from the residents.- Employees are stealing from the residents.
- The residents are treated poorly; they sleep in their own urine.
- Aides are constantly on their phones, ignoring their job.
- Based on the reviews, it must be a very disgusting place and the staff mistreats those paying salaries.
- Would not recommend having anyone become a resident due to very poor care and lack of supervision.
- Management doesn't care about staff; they allow harassment and don't do anything. Very unprofessional.
Review
The Gardens of Trent is best suited for seniors who want a warm, social, and welcoming environment where staff are accessible and tours feel informative. Families that prize a bright, clean common space, visible friendliness from caregivers, and plenty of activities will find this community appealing on first contact. It often leaves visitors with the impression that a comfortable, home-like setting is possible, and that interaction with residents and staff during daily routines is genuinely pleasant. In short, it serves well for those who place personal connection and social engagement at the top of their care priorities.
However, several reviewers flag concerns that should not be ignored. Those with higher medical needs, behavioral challenges, or strict requirements for transparency and accountability will want to scrutinize options elsewhere. Families in particular should consider alternatives if steady, proactive communication with families, consistent oversight, and reliable, high-touch care are non-negotiable. The pattern of negative reports suggests that, for some residents, the hoped-for level of care and timely family updates may not consistently materialize.
The strongest positives here, friendly, approachable staff; a clean, cheery atmosphere; and opportunities for social interaction, are meaningful when they work. Pros such as an engaged dining environment, the presence of a salon, and clearly visible effort to create a social calendar can contribute to quality-of-life for residents who do not require intensive medical management. These strengths do help offset the daily comfort and enjoyment aspects of living there, but they do not fully compensate for the more serious, recurring concerns voiced in multiple testimonials.
What families should verify before deciding is whether the current operations align with their expectations for safety and responsiveness. Important due diligence includes confirming how care plans are communicated to families, how quickly staff respond to concerns, and whether any past incidents have triggered procedural changes. Prospective residents should ask about staff-to-resident ratios, turnover, and supervision levels, especially during evenings and weekends. It is also wise to examine in-room amenity options, some reviews note rooms are plain and cold, with limited built-in entertainment or connectivity, which can affect a resident’s daily satisfaction if personal preferences for TV and internet access are not readily met.
Another practical note concerns the environment and physical standards. A recurring theme is that while rooms are clean and reasonably sized, the décor can feel dreary, and the facility lacks carpeting and in-room cable or internet connectivity by default. Families who want a warmer, more homelike sensory experience may need to fund and install personal touches, which is not uncommon but adds another layer to the decision. The grounds, common areas, and dining spaces are described as well-kept, which supports a positive impression for visitors and residents alike, yet the overall care narratives suggest that ambiance cannot mask deeper governance or care-management issues.
The bottom-line recommendation is clear: The Gardens of Trent can deliver a pleasant, socially engaging setting with friendly faces and visible care in day-to-day interactions, but caution is warranted. For families prioritizing dependable medical oversight, consistent communication, and a proven track record of rapid, responsible issue resolution, serious consideration of alternatives is prudent. If choosing The Gardens of Trent, approach the move with rigorous safeguards: request detailed care plans, establish a regular, accountable family-update cadence, insist on trial periods if possible, and verify regulatory compliance histories. Only with such due diligence can a resident thrive in this environment, balancing the warmth on display with the realities raised in troubling reports.
108 resident community capacity
Studio apartments
Assisted Living
Memory Care
Activities on-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Craven County Regional (4 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
English
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