Carolina Village

Pros

• The staff at Carolina Village is very caring and knowledgeable, and they take the time to know each resident by name.
• Residents appreciate the variety of activities available, including exercise options, bus trips, and interest groups that promote engagement and socialization.
• The facility features well-maintained amenities such as walking trails, a gym, a pool, and a lovely dining area with good food options.
• Many residents find the living spaces to be open, airy, and pleasant, enhancing their overall comfort and satisfaction.
• Families feel reassured by the clear communication from staff during health crises and appreciate how promptly concerns are addressed.
• Carolina Village offers multiple levels of care, making it convenient for residents to transition as their needs change over time.
• The community is described as beautiful and serene, providing a peaceful environment for its residents.

Cons

• The internal communication at Carolina Village is poor, leading to disconnected care among staff and residents.
• Residents feel trapped by the high upfront costs and the 120-day notice policy when wanting to leave.
• Many believe that Carolina Village prioritizes profit over quality care for its ill residents.
• The food quality has declined significantly over time, becoming greasy and overcooked.
• Staff accountability appears lacking, with some employees demonstrating poor attitudes towards resident care requests.
• There are concerns about the construction quality of new apartments, including issues with windows leaking and doors not closing properly.
• Residents report a lack of effective communication from staff regarding their loved ones' care.
• The marketing promises made during the sales pitch are often not fulfilled once a resident moves in.
• The overall cost is viewed as excessively high compared to the value of services provided, especially during COVID-19-related staffing shortages.
• Some former residents feel they made a significant mistake choosing Carolina Village based on misleading promotional materials.

Review

Carolina Village is a senior living facility that receives mixed reviews from residents and their families, highlighting the complexities of life in such environments. For some, it presents an attractive option with a variety of amenities and activities tailored for active seniors. It features aspects such as interest groups, physical therapy facilities, and beautiful surroundings with walking trails and serene ponds. Many reviewers appreciated the highly rated dining experiences prior to the pandemic, noting that individual meal selections were plentiful and often delicious. The general ambiance was described as lovely and well-kept, contributing to a sense of community among residents.

Yet, there exists a stark contrast in opinions about the quality of care provided at Carolina Village. While some seemingly enjoyed their stay without major complaints, others encountered significant issues once health problems arose. There were reports of poor internal communication regarding medical care; families often felt left in the dark about their loved ones’ conditions or received conflicting information from staff members. Concerns were raised about the qualifications of certain caregivers and an apparent lack of accountability among leadership when addressing staff shortcomings.

The financial aspect of Carolina Village also generated considerable frustration among reviewers. Many felt that the entrance fees were exorbitant compared to the services offered, especially when those services began to wane over time. Some residents complained about being trapped by policies like requiring lengthy notice periods before exiting the facility or finding themselves faced with inadequate options after having made substantial financial commitments upfront. This led many families to feel exploited once their loved ones had settled into life at Carolina Village.

Critics highlighted specific deficiencies in both facility construction and maintenance. Complaints included poorly aligned doors allowing outside air to seep into apartments and subpar heating in bathrooms—issues not befitting a retirement community charging high monthly fees. Moreover, concerns over cleanliness standards emerged, particularly regarding pest management as residents noted increased ant problems due to structural flaws.

Despite these negative reviews, there are notable positive experiences shared by satisfied residents who praised attentive staff members who remembered names and personal preferences. Some recurring themes included appreciation for friendly interactions between personnel and residents alike as well as an overall sense of caring within portions of the workforce that provided companionship alongside care services.

Ultimately, while Carolina Village offers appealing aspects that may suit some residents—such as recreational opportunities and social activities—the institution's perceived prioritization of profit over resident wellbeing has left many feeling disillusioned. Families considering this facility are encouraged to thoroughly evaluate contracts in writing during initial discussions to safeguard against potential disappointments later on—a lesson some former residents learned too late after unwarranted invasions of privacy or unmet promises drastically altered their experience.

In conclusion, Carolina Village operates as a microcosm reflecting both sides of senior living facilities: it shines brightly for those able to engage fully but can cast shadows on those who require more comprehensive assistance or struggle financially amid rising costs without corresponding quality improvements in service delivery. Prospective residents must approach decision-making carefully while remaining cognizant that what seems ideal on paper may not translate seamlessly into lived reality within its walls.

Pharmacies

• Epic Pharmacies (0 miles)
• Walmart Pharmacy (0.5 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (1.6 miles)
• Economy Drugs (2.2 miles)
• Walgreens (2.7 miles)
• Whitley Drugs (2.9 miles)

Restaurants

• Subway (0.4 miles)
• McDonald's (0.5 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.5 miles)
• Taco Bell (0.5 miles)
• Burger King (0.5 miles)
• Hardee's (0.6 miles)
• Tequilas Bar & Grill (0.6 miles)

Cafes

• Starbucks (0.5 miles)
• Underground Baking Co. (1.7 miles)
• Pisgah Coffee Roasters (12.2 miles)
• Starbucks (13.2 miles)
• Cafe La Gaule (15.1 miles)

Physicians

• MyEyeDr (0.7 miles)
• Blue Ridge Cmnty Health Service (0.7 miles)
• Park Ridge Medical Associates (1.5 miles)
• EmergeOrtho-Hendersonville (1.9 miles)
• Brooks Werner C MD (1.9 miles)
• Shelton Susan, FNP (2.1 miles)
• Beaty Dand MD (2.1 miles)

Hospitals

• Team Member Pharmacy (2 miles)
• Pardee Hospital - ICU (2 miles)
• Mission St Joseph's (14.4 miles)
• Mission Childrens Hospital (14.8 miles)

Parks

• Park at Flat Rock (3.9 miles)
• East Flat Rock Park (4.7 miles)
• Edneyville Park (6.5 miles)
• Westfeldt River Park (7.5 miles)
• Lake Julian Park (10.7 miles)
• Triple Falls (13.9 miles)
• Dupont State Forest (14.4 miles)

Transportation

• Asheville Regional Airport (AVL) (8.1 miles)

Places of Worship

• Biltmore Baptist Church (12 miles)
• New French Broad Baptist Church (14.2 miles)

Theaters

• Cinemark (12.4 miles)