Soundview Assisted Living

Pros

• There is a family atmosphere.

Cons

• It's all about the money.
• The lady of the house doesn't help anybody.
• She talks down to the residents.
• She might need to be replaced.
• The staff isn't meeting the residents' needs.

Review

It's clear from the comments that money is seen as the primary driver behind how this assisted living place operates. The reviewer frames the facility as being more concerned with finances than with the well-being of the residents. This sentiment suggests that decisions are made with profit in mind, rather than with a focus on providing compassionate, attentive care. The impression is that the financial bottom line overshadows the daily experiences and comfort of the people who live there.

A central thread is the treatment of staff and, in particular, a person described as "the lady of the house." According to the reviewer, she does not help anyone, which implies a pervasive lack of proactive assistance for residents who need daily support. The negative characterization extends to her manner, with accusations that she talks down to people. Such behavior is depicted as demeaning and unacceptable in a setting that should prioritize respect, dignity, and encouragement for those who are often vulnerable.

There is a strong expectation that an assisted living environment should offer some level of help and support. The reviewer notes that the staff member in question is supposed to provide a little assistance, yet the actual experience is that residents are not getting the help they require. The substance of care - the help with routines, needs, and daily activities - appears to be insufficient. The critique implies that residents are being minimized or dismissed rather than assisted in meaningful ways they actually need.

The atmosphere this reviewer longs for is described as family-like, a place where residents are treated with warmth and care rather than indifference. The phrase "family atmosphere" is invoked, but the reality seems to fall short of that ideal. The gap between what is promised or hoped for and what is experienced leaves residents and their families feeling misled or let down. The mismatch between expectation and practice is a recurring theme, casting doubt on whether the environment truly feels like a supportive, familial setting.

Another pronounced concern is the perception that money - not people - drives decisions. The reviewer's emphasis on finances suggests that pricing, billing, and resource allocation may take priority over meaningful resident assistance. This focus on revenue can create anxiety among residents and families who rely on the facility for dependable, respectful care. When financial considerations appear to trump everyday needs, trust in the care team diminishes, and the overall vibe becomes one of dissatisfaction.

The call for tangible change is unmistakable. The reviewer hints that a change in leadership or staffing may be necessary, specifically suggesting that the problematic person might need to be replaced. This points to a desire for accountability and a renewed commitment to resident-centered care. The underlying wish is for a healthier dynamic where staff members are empowered to help, communicate respectfully, and uphold the dignity of every resident.

Taken together, the remarks sketch a troubled picture: a facility that may be prioritizing money over people, a staff member whose behavior undermines residents' sense of safety and worth, and an environment that fails to deliver the hoped-for family atmosphere. The critique underscores the need for more compassionate, proactive caregiving, clearer accountability, and a shift toward genuinely resident-first practices. If these changes are not addressed, the concerns raise questions about the quality of life and the trust families place in the facility.

This part of Asheville, North Carolina offers a convenient and diverse range of amenities in close proximity. With multiple pharmacies, restaurants offering a variety of cuisines, cafes for socializing and relaxing, physicians' offices for healthcare needs, and hospitals nearby for medical emergencies, this area provides easy access to essential services. In addition, the presence of parks allows for outdoor activities and enjoyment of nature. Places of worship are also available for spiritual fulfillment. Overall, this neighborhood presents a well-rounded community with everything seniors may need for a comfortable and fulfilling lifestyle.

Pharmacies

• Walgreens (1.3 miles)
• Genoa Healthcare (1.3 miles)
• Walgreens (1.5 miles)
• Good Neighbor Pharmacy (2.3 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.8 miles)

Restaurants

• UpCountry Brewing (1.4 miles)
• KFC (1.4 miles)
• Taco Bell (1.5 miles)
• Rocky’s Hot Chicken Shack (1.5 miles)
• Salvage Station (2.1 miles)
• River Duck (2.2 miles)
• Zillicoah Beer Company (2.3 miles)

Cafes

• Starbucks (1.6 miles)
• BattleCat Coffee Bar (2.4 miles)
• Taco Billy (2.5 miles)
• Pollen (3 miles)
• High Five Coffee (3.3 miles)
• Vortex Doughnuts (3.3 miles)
• Green Sage Cafe Downtown (3.3 miles)

Physicians

• Julie Hanson, MET Practitioner (2 miles)
• Pisgah Institute (2.4 miles)
• The Eye Center (3.1 miles)
• MAHEC Family Health Center at Newbridge (3.2 miles)
• Dedman Karen MD (3.2 miles)
• Jody S Harrison (3.5 miles)
• Dermatology of North Asheville (3.5 miles)

Hospitals

• Highland Hospital (2.3 miles)
• Mission Hospital Operating Room (3.9 miles)
• Mission Childrens Hospital (5.6 miles)
• Mission St Joseph's (6.1 miles)

Parks

• Memorial Stadium (3.7 miles)

Places of Worship

• St Joan of Arc Roman Catholic Church (4.4 miles)
• St John's Episcopal Church (5.8 miles)