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3.6 from 33 reviews
5 stars
17
4 stars
6
3 stars
0
2 stars
0
1 stars
10
Overall Review of Madison York Assisted Living - Rego Park
common20 reviews mention this
Staff responsiveness is a major theme
Residents and families describe staff as both supportive and, in some cases, difficult to deal with.
Many reviewers describe the staff and administrators as compassionate, helpful, and attentive to questions and concerns. Several also mention nurses, aides, and case managers as part of day-to-day support, including help during the pandemic. At the same time, a smaller set of reviews reports problems with staff conduct and responsiveness, including complaints about customer service and concerns about medical staffing availability after hours.
caveat10 reviews mention this
Cleanliness is repeatedly praised
Cleanliness comes up strongly, with both positive experiences and serious complaints.
Some residents and family members praise the facility for being clean and for having renovated or updated areas, including rooms and bathrooms. Others specifically describe keeping the building clean during visits and not noticing foul odors or unpleasant conditions. However, multiple reviews raise serious concerns about mold, pests, and dirty hallways, including reports of rodents and insects.
caveat7 reviews mention this
Dining quality varies by review
Meals are mentioned often, with praise for nutritious food and criticism for undercooked or insufficient meals.
Several reviewers say residents receive regular meals, describe meals as very good, or mention enjoying dining while visiting. A few also point to daily snacks and routine meal service as part of why they feel cared for. On the other side, some reviews complain that food is rarely cooked enough, that residents go hungry, and that milk is spoiled.
differentiator3 reviews mention this
COVID safety protections stood out
During COVID, multiple reviewers highlighted safety procedures and careful attention to residents.
A group of reviews specifically credits leadership and staff with keeping residents safe and healthy during the pandemic. Mentions include protective gear, sanitizing, masks, and social distancing protocols. One additional review discusses administration handling the staffing and supply disruptions that came with that period.
common4 reviews mention this
Activities help residents stay engaged
Residents describe regular activities that help prevent boredom.
Multiple reviewers say residents participate in ongoing activities, with at least some mentions of indoor and outdoor options. One reviewer describes a recreational director keeping residents busy and notes enjoyment of games like ping-pong. Another points to daily activities and a devotional offering as part of how the calendar stays full.
common3 reviews mention this
Location is convenient for outings
Reviewers frequently mention the location as convenient for everyday needs.
Some reviewers describe the community as being in a good area with stores nearby, and a few mention it as a convenient spot for getting around. The surrounding area also includes nearby transit options and parks that could support outings.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Assisted Living
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
LaGuardia (3 miles away)
John F Kennedy International (8 miles away)
Newark International (16 miles away)
Westchester Cty (25 miles away)
Care Services
Ambulatory care
Diabetic care
Dining
Meals provided
Activities
Activities on-site
Devotional activities offsite
Nearby Places of Interest
This part of Rego Park, New York, offers a range of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With several pharmacies located within a few miles, accessing necessary medications and healthcare supplies is easily achievable. Additionally, there are various transportation options nearby, including subway stations and train stops, providing easy access to the city and beyond. The proximity to places of worship, parks, restaurants, cafes, and theaters offers opportunities for social engagement and leisure activities. For medical needs, there are renowned cancer care centers and hospitals in the vicinity. Overall, this area provides a well-rounded community with convenient resources for senior residents to enjoy a fulfilling lifestyle.
Pharmacies
CVS Pharmacy (0.9 miles)
Walgreens (0.9 miles)
CVS Pharmacy (1.5 miles)
CVS Pharmacy (1.9 miles)
Rite Aid (2.6 miles)
CVS Pharmacy (2.8 miles)
CVS Pharmacy (2.9 miles)
Transportation
Forest Hills – 71st Avenue (1.5 miles)
MTA Subway - 74th St/Roosevelt Ave/Jackson Hts (1.7 miles)
LIRR Woodside Station (2.1 miles)
LIRR - Mets-Willets Point Station (2.2 miles)
MTA - Mets-Willets Point Subway Station (2.3 miles)
MTA Subway - Myrtle/Wyckoff Ave (2.9 miles)
MTA Subway - Briarwood (2.9 miles)
Places of Worship
St Luke's Episcopal Church (1.6 miles)
Parks
Flushing Meadows Corona Park (1.9 miles)
Forest Park (2.1 miles)
Astoria Park (3.9 miles)
McCarren Park (4.2 miles)
Rainey Park (4.4 miles)
Gantry Plaza State Park (4.7 miles)
Newtown Barge Park (4.7 miles)
Restaurants
Ikraveit Foods (3.8 miles)
Taco Bell (4.6 miles)
Kimbap Lab (4.7 miles)
McDonald's (5.2 miles)
Cafes
The West (4.3 miles)
Theaters
AMC Fresh Meadows 7 (4.7 miles)
AMC Kips Bay 15 (5.6 miles)
Physicians
David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (5 miles)
Memorial Sloan Kettering Cancer Center (5.1 miles)
Madison York Assisted Living - Rego Park on seniors.fyi includes 13 photos including images showing interior, building, dining, urban, windows, awning, outdoors, hallway, and more.
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Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
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Trees, Entrance, Exterior, and Modern Architecture
Lighting and Office Space
Artwork and Painting
Television, Lobby, Waiting Area, and Modern Interior
Outdoors
Natural Light
Hallway and Doors
Brick
Urban
Awning
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