Madison York Assisted Living - Rego Park
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Information last verified:
61-80 Woodhaven Blvd, Rego Park, NY 11374
For more information about senior living options: (844) 490-3973
The staff are incredibly compassionate, attentive, and dedicated to residents’ well-being. The administration is warm, professional, and genuinely cares about residents. The facility is modern, clean, and inviting, with renovated rooms and updated dining areas. Residents feel safe and secure in the Madison York community. The kitchen staff, aides, and housekeeping are professional, courteous, and strive to make each day a good one. Daily indoor and outdoor activities keep residents engaged and social. The administration maintains an open-door policy and communicates promptly with families. The rooms are nice and clean, with some locations featuring brand-new bathrooms.
The facility is described as extremely dirty, with mold on the walls and rodents, making it a biohazard for residents and staff. Staff are said to lack the proper credentials or education to work there. It is labeled as the worst place ever, with strong warnings to stay away. There is a severe infestation of bugs and rodents and various health violations. After 5pm there is no medically trained staff or certified aides available. There are reports of robbery and near-fatal harm to a resident, with the administrator allegedly aware for weeks and doing nothing. Food is undercooked and residents go hungry or get sick; milk is spoiled. The director/administrator is described as the worst, with staff and care perceived as uncaring. Hallways are dirty, with open garbage and roaches; vermin are present.Madison York Assisted Living in Rego Park is best suited for seniors who value a genuinely people-centered environment, anchored by an engaged administrator and a compassionate nursing and caregiving team. It works for families and residents who want a warm, home-like setting with staff who visibly treat residents with respect and dignity, and who appreciate a community that emphasizes social connection, routine, and safety in a convenient Queens location. When continuity matters, and a familiar, hands-on leadership presence is decisive, Madison York tends to rise to the top of the shortlist.
Those who may want to consider alternatives are clear on how they prioritize risk and environment. If pristine physical conditions are non-negotiable, or if chronic cleanliness concerns and pest issues are deal-breakers, this facility demands a careful, current assessment before moving forward. Families needing advanced medical oversight after hours, or requiring memory-care programming with a tightly controlled clinical framework, may find other ALFs or specialized facilities better aligned with expectations. A subset of reviewers also flags inconsistent service and communication gaps, which should prompt vigilant, in-person verification rather than relying on reputation alone.
The key positives at Madison York, chiefly its caring staff, stable administration, and a livable, updated campus, strongly offset the principal drawbacks for many residents. Hundreds of anecdotes point to a culture where aides, nurses, and activity staff routinely go the extra mile, and where the administrator is described as approachable, hands-on, and responsive. Renovated rooms and a dining area, paired with a neighborhood footprint near shopping and transit, contribute to a sense of safety and convenience that matters for daily life. When the team is projecting reliability in personal care, housekeeping, and meals, that emotional and practical reassurance often mitigates concerns about occasional service lapses.
However, the heavier footnotes in the record, reports of dirt, mold, and even infestation in some reviews, cannot be dismissed. Negative experiences around cleanliness, pest control, and perceived care gaps have appeared with enough frequency to warrant serious consideration. Dining quality also receives mixed feedback, with residents and families noting variability in meal preparation. A few posts describe difficult, even uncaring interactions with front-desk staff or gaps in after-hours medical readiness. Taken together, these threads suggest that while the heart of Madison York is strong, the physical environment and organizational responsiveness require ongoing vigilance and verification by prospective residents and their families.
Practical guidance for visitors and potential residents is essential. During tours, request a current, comprehensive briefing on pest control, sanitation protocols, and the results of recent inspections. Inspect common areas, hallways, bathrooms, and resident rooms for odors, cleanliness, and timely maintenance. Talk with multiple staff and several residents, across shifts, to gauge consistency of care and communication. Probe the administrative team about after-hours coverage, emergency response, and how concerns are tracked and resolved. Review the dining program with nibbles or tastings if possible, and ask for the most recent activity calendar to understand how social engagement translates into daily life.
In the end, the decision hinges on what matters most in the senior’s daily experience. If a resident’s or family’s priority is a nurturing, mission-driven staff dynamic, a steady administrative presence, and a socially active community with reliable safety, Madison York offers a compelling package worth pursuing. The practice of strong leadership, coupled with accessible amenities and a patient, respectful approach to care, provides a strong counterweight to occasional critiques. But if pristine cleanliness without exception, flawless after-hours medical coverage, or a flawless, consistently polished dining experience are non-negotiables, this community warrants caution or a more thorough due diligence process, including direct sourcing of current resident experiences and up-to-date inspection records. A measured visit, with specific questions about current operational standards and remediation steps, will reveal whether Madison York’s strengths align with the family’s nonnegotiables and the resident’s daily expectations.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
LaGuardia (3 miles away) John F Kennedy International (8 miles away) Newark International (16 miles away) Westchester Cty (25 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Madison York Assisted Living in Rego Park, NY is a welcoming and vibrant community designed to provide exceptional care and support for seniors. Situated in the heart of Rego Park, our community offers convenient access to a variety of amenities, ensuring a comfortable and fulfilling lifestyle for our residents.
At Madison York Assisted Living, we understand the importance of providing spiritual nourishment. That's why we offer devotional services off-site, allowing our residents to engage in their religious practices and connect with their faith community.
Our indoor common areas are beautifully designed to foster social interaction and encourage a sense of belonging among residents. Here, they can relax, engage in meaningful conversations with peers, or participate in various activities specially curated to enhance their overall well-being.
As part of our comprehensive care services, we offer specialized diabetic care for individuals who require assistance managing their condition. Our trained staff members are dedicated to providing personalized support and ensuring that each resident receives the attention they need.
We believe that staying active and engaged is essential for maintaining a high quality of life. Through our devotional activities offsite, residents have the opportunity to explore their spirituality while participating in inspiring events within the wider community.
In addition to the exceptional care and engaging programs we provide onsite, Madison York Assisted Living benefits from its proximity to numerous amenities. With cafes, parks, pharmacies, restaurants, transportation options, places of worship, and theaters all nearby, there is always something exciting for our residents to explore.
Choosing Madison York Assisted Living means joining a caring community where your loved ones' needs are met with compassion and respect. We strive to create an environment that promotes wellness, independence, and joy while ensuring peace of mind for both residents and their families.
This part of Rego Park, New York, offers a range of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With several pharmacies located within a few miles, accessing necessary medications and healthcare supplies is easily achievable. Additionally, there are various transportation options nearby, including subway stations and train stops, providing easy access to the city and beyond. The proximity to places of worship, parks, restaurants, cafes, and theaters offers opportunities for social engagement and leisure activities. For medical needs, there are renowned cancer care centers and hospitals in the vicinity. Overall, this area provides a well-rounded community with convenient resources for senior residents to enjoy a fulfilling lifestyle.
Madison York Assisted Living - Rego Park is located at 61-80 Woodhaven Blvd, Rego Park, NY 11374 in Queens County, New York
Madison York Assisted Living - Rego Park on seniors.fyi includes 13 photos including images showing interior, building, dining, urban, windows, awning, outdoors, hallway, and more.
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