Glenmere

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  • Interior

    A cozy dining area with wooden tables and chairs, adjacent to a kitchen space.
  • Decor

    A cozy living room with armchairs around a stone fireplace, complemented by decorative plants and a dining table set for breakfast.
  • Living Room

    A cozy living room with a floral sofa, striped armchairs, and decorative artwork on the walls.
  • Building

    A beautifully landscaped pathway leading to a residential building.
  • Architecture

    A sunny day in a well-maintained residential community with lush gardens and clean pathways.
  • Trees

    A beautifully landscaped garden with a winding pathway, surrounded by various shrubs, trees, and flowers. A bench is placed along the path for relaxation.

Glenmere

One Wheatley Terrace, Pittsford, NY 14534

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
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Assisted Living Memory Care Respite Care

Glenmere Costs & Pricing

Glenmere offers a competitive pricing structure for its private rooms, costing $3,390 per month. This rate aligns perfectly with the average monthly cost in Ontario County, ensuring affordability within the local context. In comparison to the broader New York state average of $5,159 for similar accommodations, Glenmere presents a significant value proposition for prospective residents and their families. By balancing quality care with reasonable pricing, Glenmere stands out as an attractive option in the senior living landscape.

Floor plansGlenmereOntario CountyNew York
Private$3,390$3,390$5,159

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Assisted Living

Memory Care

Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Glenmere

    Pros

    • pro The grandfather loves living there.
    • pro The staff is wonderful.
    • pro The food is amazing.
    • pro They enjoyed visiting for breakfast or dinner.
    • pro The accommodations are fantastic with an amazing staff.
    • pro The grandmother could not have been happier during her time there.

    Cons

    • pro Glenmere failed to accommodate a resident with wandering dementia in the Assisted Living area.
    • pro Glenmere moved the resident to Memory Care after less than six months, despite promises.
    • pro Glenmere closed visitation at the start of the COVID-19 pandemic.
    • pro Glenmere claimed there was a medical issue and sent the resident to the ER, where nothing was found.
    • pro Glenmere would not accept the resident back after the ER visit during a time of no beds in Monroe County.
    • pro Glenmere's actions allegedly caused three moves and a week-long hospitalization, contributing to rapid deterioration.
    • pro The reviewer labeled Glenmere's conduct unethical.

    Review

    Glenmere Assisted Living and Memory Care draws mixed reactions from those who know it best: families who praise its everyday comforts and attentive staff, and others who recount harrowing experiences that have left lasting doubts about how crises are handled. Taken together, the voices portray a place that can feel warm and welcoming in ordinary times, while also exposing serious concerns when things go wrong.

    One set of remarks paints a bright, almost homey picture of life there. A family member begins with a heartfelt affirmation: their grandfather loves living at Glenmere. They describe the staff as wonderful and the meals as amazing, underscoring how much comfort comes from daily routines and good food. The person reporting this expresses genuine appreciation for the opportunity to visit, noting how enjoyable breakfast or dinner visits can be. In short, within the ordinary rhythms of daily life, this reviewer finds Glenmere a place of warmth, care, and connection - elements they value deeply in a senior living environment.

    A separate brief note reinforces the positive sentiment with a focus on the accommodations and staff. The reviewer claims Glenmere offers fantastic accommodations and an amazing staff, insisting that their grandmother could not have been happier during her time there. This account emphasizes a sense of physical comfort and supportive interpersonal care, suggesting that residents can feel secure and well-attended, and that families who visit can see evidence of genuine care in the everyday setting.

    But a more troubling account follows, presenting a stark contrast to the glowing descriptions above. The reviewer urges strongly not to bring a loved one to Glenmere, recounting a troubling sequence of promises and disappointments. They say they were assured at the interview that the Assisted Living area could accommodate their mother's wandering dementia, only to find that it could not. Within less than six months, they were forced to move her to the Memory Care area. The situation deteriorates into a crisis that coincides with the onset of the COVID-19 pandemic: the facility closed its doors to visitation the day after the move, during early 2020 when the pandemic was creating extraordinary strain across the health system.

    The narrative continues with a troubling hospital encounter. The reviewer says Glenmere told them there was something medically wrong with their mother and advised going to the emergency department for testing. The hospital reportedly found nothing wrong, and the following day the hospital called Glenmere to return the patient, but Glenmere declined to take her back. The reviewer notes that Monroe County had no hospital beds available at that time due to the pandemic, and it took almost a week before another institution could admit the mother. The result was a prolonged hospitalization and, ultimately, multiple moves - an experience described as deeply disruptive for someone with dementia and, in the reviewer's view, highly unethical.

    The consequences, as described, were severe. The mother reportedly deteriorated markedly due to the upheaval and the extended period of wandering in unfamiliar settings, compounded by a week-long hospital stay and the stress of multiple moves. The reviewer contends that had Glenmere been honest from the start, their mother might not have faced three moves and such a protracted hospitalization. They characterize sending their mother to the hospital with the expectation she would not be readmitted as unethical behavior and urge others not to go to Glenmere, summing up with a blunt warning: Do not go to Glenmere.

    Taken together, these reviews sketch a complex portrait. On one hand, there are clear positives: residents' daily experiences can be comfortable, meals can be enjoyable, staff can be attentive, and families can feel welcome when visiting. On the other hand, when care needs become complicated - especially for someone with dementia - and systems are stressed by extraordinary events like a pandemic, the account here raises serious questions about crisis decision-making, hospital transfers, and the integrity of care transitions. The contrast between praise for everyday life and the distress described during a crisis underscores the importance for families evaluating Glenmere to ask tough, practical questions about how wanderer care is handled, how transitions between care levels are managed, and how the facility communicates during emergencies.

    If you are considering Glenmere for a loved one, these accounts suggest a cautious approach: observe the routine care and the day-to-day ambiance, but also probe deeply into how the staff plans for and handles behavioral and medical escalations, what the facility's policies are during public health crises, and how transitions to hospital care are coordinated and reconciled with ongoing residential placement. It's clear that Glenmere can offer valued daily life for many residents, yet it's equally clear that, at least for some families, the experience can become fraught with decisions and consequences that are difficult to reverse. The best path is to gather comprehensive information, visit with a critical eye, and ensure that any care plan aligns with both the needs of the resident and the expectations of the family, especially in the face of unpredictable emergencies.

    Features

    Housing

    • 77 resident community capacity 77 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Greater Rochester International (7 miles away) Greater Rochester International (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Glenmere in Pittsford, NY is an assisted living community that offers a variety of care services to meet the needs of its residents. With a focus on Memory Care and Respite Care, Glenmere provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers specialized memory care programming for those with mild cognitive impairment.

    Residents at Glenmere can enjoy a range of amenities designed to enhance their quality of life. These include a beauty salon, fully furnished accommodations with private bathrooms, and access to cable or satellite TV and Wi-Fi/high-speed internet. There is also a computer center for those who want to stay connected and a small library for reading enthusiasts.

    Meals are served restaurant-style in the dining room, with special dietary restrictions accommodated. Residents can also take advantage of the fitness room and wellness center to stay active and maintain their physical well-being. Gaming rooms provide entertainment options, while outdoor spaces like gardens offer opportunities for relaxation.

    Both housekeeping services and move-in coordination are provided at Glenmere, ensuring that residents have a comfortable and stress-free living environment. Transportation arrangements are available both within the community for social activities, as well as to doctors' appointments.

    Glenmere is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals. This ensures that residents have easy access to necessary services and amenities.

    Overall, Glenmere in Pittsford offers a comprehensive assisted living experience in a warm and inviting atmosphere where residents can receive quality care while enjoying various amenities and engaging in meaningful activities on a daily basis.

    Videos

    Nearby Places of Interest

    Physicians

    • Rochester Regional Health Gastroenterology - Pittsford (0.2 miles)
    • Pittsford Internal Medicine (1.3 miles)
    • ExcelCare (1.4 miles)
    • Aair (1.9 miles)
    • Rashida Clarke, OD - Your Local Eye Doctor - Brighton (2 miles)
    • Whelpley and Paul (2 miles)
    • Westfall Cardiology (2.3 miles)

    Restaurants

    • The Cheesecake Factory (1.3 miles)
    • Adelita’s Mexican Cocina & Tequila (1.4 miles)
    • Aladdin's Natural Eatery (1.7 miles)
    • Pittsford Pub (1.8 miles)
    • Wendy's (2 miles)
    • Jeremiah's Tavern (2.9 miles)
    • The King and I Restaurant (3.4 miles)

    Pharmacies

    • Village Pharmacy (1.6 miles)
    • Wegmans (1.6 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.3 miles)
    • Wegmans (3.4 miles)
    • Walgreens (3.4 miles)
    • Wegmans (3.6 miles)

    Parks

    • French Road School Playground (1.6 miles)
    • Great Embankment Park (2.9 miles)
    • Edmund Lyon Park (3.5 miles)
    • Veterans Memorial Park (4.1 miles)
    • Cobbs Hill Park (4.3 miles)
    • Mendon Ponds Park (4.3 miles)
    • Highland Park (4.6 miles)

    Cafes

    • Neutral Ground Coffeehouse (1.8 miles)
    • Tree Town Cafe (3.9 miles)
    • Starbucks (4.4 miles)
    • Kung Fu Tea (4.5 miles)
    • Starbucks (4.5 miles)
    • Starbucks (4.6 miles)

    Hospitals

    • United Cerbral Palsey (1.9 miles)
    • URMC Sawgrass Surgical Center (3.9 miles)
    • Strong Memorial Hospital (4.6 miles)

    Transportation

    • Enterprise Rent-A-Car (3.3 miles)

    Places of Worship

    • Artisan Church (4.2 miles)

    Frequently Asked Questions

    How much does it cost to live at Glenmere in Pittsford, NY?
    Where is Glenmere?
    Does Glenmere provide care for residents with dementia or Alzheimer's disease?
    What photos are available for Glenmere in Pittsford, New York?

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    Related Resources

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    • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

      The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

    • dementia careMemory Care Pathways: A Holistic Guide to Dementia Support

      "Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.


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