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4.1 from 31 reviews
5 stars
24
4 stars
0
3 stars
0
2 stars
1
1 stars
6
Caring hearts of Rochester Costs & Pricing
Caring Hearts of Rochester offers competitive pricing for its private room accommodations, with a monthly cost of $4,100. This rate positions them above the average for Monroe County, which stands at $3,375, yet remains lower than the statewide average in New York, which is $5,159. This pricing strategy may reflect the facility's commitment to providing quality care while balancing affordability within the local market. For families considering options in senior living or assisted care, Caring Hearts of Rochester presents an appealing choice that combines reasonable costs with a focus on compassionate service.
Floor plans
Caring hearts of Rochester
Monroe County
New York
Private
$4,100
$3,375
$5,159
Overall Review of Caring hearts of Rochester
common19 reviews mention this
Compassionate, kind caregivers
Residents’ families consistently describe staff as kind, compassionate, and caring.
Many reviewers emphasize that the caregivers feel genuinely caring and treat their loved ones gently. Several also note that staff took time to get to know the person being supported, which helped families feel more at ease. A few reviewers also mention the owner and office team as part of that same caring approach.
common5 reviews mention this
Reliability and follow-through
Multiple reviewers highlight dependable, consistent service when families need help most.
Several families say the care team followed through reliably and showed up in a way that reduced worry. One reviewer specifically mentions the team being on the spot during a staff shortage and staying consistent. Others describe the service as trustworthy and dependable for long illness support and ongoing needs.
common3 reviews mention this
Flexible help around needs
Reviewers frequently mention flexibility in meeting changing family needs.
Some families report that care felt flexible enough to handle their circumstances, including day-to-day needs and longer-term support. Reviewers also describe the team helping with practical obstacles, like coordinating complicated insurance issues. A few say the office was able to guide them when they felt unsure about where to start.
caveat6 reviews mention this
Care quality varies for some
Several reviews raise concerns about inadequate care, professionalism, or timeliness.
While many reviewers are positive, a smaller set reports problems with assigned care duties and follow-through. These comments include claims that a health aid did not do expected tasks, left the home in poor condition, or that some staff did minimal work and spent time on phones or TV. Other critical reviews mention disrespectful conduct and delayed service, and one review describes major stress after service ended with short notice.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Greater Rochester International (6 miles away)
Dining
Anytime dining
Gluten-free
Low / no sodium
No Sugar
Organic
Vegan
Nearby Places of Interest
This area of Rochester, New York offers a convenient and well-equipped location for senior living. With several physicians, including the American Academy of Pediatrics and Whelpley and Paul, in close proximity, residents have easy access to healthcare services. Pharmacies such as Wegmans and CVS Pharmacy are also nearby for medication needs. There are a variety of dining options ranging from Mexican cuisine at Adelita's to casual fast food choices like Wendy's and McDonald's. Local parks like Cobbs Hill Park and Highland Park provide opportunities for outdoor recreation and relaxation. Additionally, there are cafes such as Tree Town Cafe and Neutral Ground Coffeehouse for socializing or enjoying a cup of coffee. Transportation services from Enterprise Rent-A-Car are available for those needing mobility assistance. Places of worship like Artisan Church cater to spiritual needs, while hospitals including United Cerebral Palsy and Strong Memorial Hospital ensure access to quality medical care in the area.
Physicians
American Academy of Pediatrics (0.1 miles)
Whelpley and Paul (0.3 miles)
Rashida Clarke, OD - Your Local Eye Doctor - Brighton (0.3 miles)
Caring Hearts of Rochester offers competitive pricing for its private room accommodations, with a monthly cost of $4,100. This rate positions them above the average for Monroe County, which stands at $3,375, yet remains lower than the statewide average in New York, which is $5,159. This pricing strategy may reflect the facility's commitment to providing quality care while balancing affordability within the local market. For families considering options in senior living or assisted care, Caring Hearts of Rochester presents an appealing choice that combines reasonable costs with a focus on compassionate service.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
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