Atria New City

Pros

• The facility is very clean and well-maintained.
• The food and food service are excellent.
• The staff is welcoming, friendly, and attentive.
• The facility has a luxurious and upscale appearance.
• The activities and amenities provided are impressive.
• The communication between staff and residents' families is excellent.
• The facility offers a one-to-one care approach for residents.
• The rooms are spacious and can be personalized with residents' own furniture.
• The location is convenient, with nearby amenities within walking distance.
• The facility provides transportation for residents to various appointments and outings.
• The menu offers a variety of options, with the ability to accommodate special requests.
• Staff members go above and beyond to assist and cater to residents' needs.
• The facility provides a resort-like atmosphere that doesn't feel like a traditional nursing home.
• The community is immaculate, creating a pleasant environment for residents.
• Families have full faith in the care provided by the staff at Atria New City.

Cons

• The nursing center keeps losing staff and is not qualified.
• They raised the fees incredibly after a year, which is seen as immoral.
• The team failed the loved one and sent them to the hospital numerous times.
• The facility did not have a 24-hour nurse on staff and did not offer certain services like Hoyer lifts.
• The staff assured that they could handle the loved one, but ultimately could not.
• Some reviewers felt that the facility was understaffed and becoming dangerous, with people falling.
• Despite being expensive, some reviewers felt that the facility did not provide adequate care for their loved ones.
• One reviewer mentioned that Atria's price was very expensive and they were not willing to negotiate or lower it.
• While the majority of reviews are positive, some had issues with communication and updates on their loved ones' conditions.
• One reviewer mentioned that Atria New City seemed set on their high price and did not want to negotiate, causing them to choose another facility instead.
• reviewers stated that despite being clean and nicely decorated, Atria New City was very expensive.
• reviewers found Atria New City to be overpriced for what it offered in terms of services and amenities.

Review

Atria New City, a senior living facility, has received mixed reviews from residents and their family members. While the place appears to be like a hotel, with clean and well-maintained surroundings, there are concerns about understaffing and safety issues. People have reportedly fallen due to lack of assistance, prompting repeated calls for help. The nursing center also seems to suffer from high staff turnover and a lack of qualified professionals. Additionally, some reviewers expressed dissatisfaction with the significant fee increase after the first year of residence, considering it immoral.

On the positive side, Atria New City offers a high level of service that matches its expensive price tag. It is often compared to a cruise ship on land, with fast responses and excellent customer care. Staff members cater to residents' needs and requests promptly. The facility's upscale appearance resembles an apartment complex rather than an assisted living facility.

However, one reviewer had a negative experience concerning their loved one's adjustment problems. Despite being assured that the staff could handle these difficulties prior to moving in, the team failed to provide adequate care. The individual was repeatedly sent to the hospital instead of receiving proper support at Atria New City, leading to frustration and disappointment.

Nevertheless, many other reviewers expressed satisfaction with their visits or their loved ones' stay at Atria New City. They appreciated the luxurious interior design and praised the modern amenities available in this recently built facility. With beautiful grounds and various activities such as exercise classes and movie screenings, residents can engage in a variety of enjoyable pursuits.

The staff at Atria New City is often described as welcoming and caring by multiple reviewers. They go above and beyond expectations when it comes to ensuring resident comfort. Whether it's providing housekeeping services or driving residents for appointments or shopping trips, they are widely regarded as attentive and personable.

The facility's communication is highly praised as well. Family members receive regular updates on their loved ones, especially those in memory care. The overall cleanliness and maintenance of the facility are also lauded, further enhancing the positive experiences of residents and their families.

While some reviewers found Atria New City to be too expensive, they acknowledged that the high cost is reflected in the quality of services provided. The various amenities offered, including a gym, theater, bar, library, and communal areas with cozy living room settings and fireplaces contribute to a comfortable and stimulating environment. Residents have numerous opportunities for socializing and participating in various activities tailored to their needs.

In conclusion, Atria New City receives mixed reviews from residents and their families. While some admire its hotel-like appearance and impeccable service, others express concerns about understaffing issues leading to safety hazards. However, the facility's modern design and amenities receive widespread praise. It appears that prospective residents should carefully consider their loved one's specific needs and preferences before making a decision about this upscale senior living option.

This area of New City, New York offers a variety of amenities and services that may be appealing to seniors looking for a peaceful and convenient place to live. With several physicians' offices and pharmacies in close proximity, medical care is easily accessible. Additionally, there are numerous restaurants nearby offering a range of dining options. The area also boasts several parks where residents can enjoy the outdoors and stay active. Places of worship are available for those seeking spiritual fulfillment, and cafes provide opportunities for socializing and enjoying a cup of coffee. Transportation options such as bus stops and train stations make it easy to get around the area or visit nearby attractions. For entertainment, theaters are within a short distance for movie enthusiasts. Overall, this part of New City provides a well-rounded living environment for seniors looking to enjoy their retirement years in comfort and convenience.

Physicians

• Scott Sanders, MD Dermatology (0.1 miles)
• Palisades Pediatrics (0.2 miles)
• Digestive Disease Associates (2.3 miles)
• Bardonia Pediatric Associates PC (3.4 miles)
• Advanced Orthopedics & Sports Medicine (4.2 miles)
• ENT and Allergy Associates (4.9 miles)
• Caremount Medical (6 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.7 miles)
• Rite Aid (3.9 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (5.1 miles)

Restaurants

• The Burger Loft (2 miles)
• White Castle (4.6 miles)
• Wendy's (4.7 miles)
• The Cheesecake Factory (4.9 miles)
• McDonald's (5.4 miles)
• The Boathouse (6.2 miles)
• 3 Westerly Bar and Grill (6.2 miles)

Hospitals

• Helen Hayes Hospital (3.6 miles)
• VA Hospital at Montrose (6.1 miles)
• Hudson Valley Hospital Center (10.3 miles)

Parks

• Rockland Lake State Park (3.6 miles)
• Nyack Beach State Park (5 miles)
• Senasqua Park (5.8 miles)
• Croton Landing Park (5.9 miles)
• Croton Point Park (5.9 miles)
• Louis Engel Park (6.2 miles)
• Rockefeller State Park Preserve (8.7 miles)

Places of Worship

• Congregation Tzemach Tzedek Lubavitch of Monsey (4.5 miles)
• Bais Hamedrash (5.1 miles)
• Good Shepherd Lutheran Church (7.1 miles)

Cafes

• Starbucks (4.6 miles)
• Boxer Donut & Espresso Bar (6 miles)
• Art Cafe Of Nyack (6.3 miles)
• Starbucks (8.6 miles)
• Coffee Labs Roasters (9 miles)
• Panera Bread (10 miles)
• Starbucks (10 miles)

Transportation

• Bus Stop (4.6 miles)
• Croton-Harmon Amtrak Station (5.9 miles)
• Metro North - Ossining Train Station (6.3 miles)
• Cortlandt Metro North Train Station (6.7 miles)
• Metro North - Tarrytown Train Station (8.8 miles)
• Peekskill Metro North Train Station (8.9 miles)
• Metro North / NJT - Suffern Station (9.2 miles)

Theaters

• AMC Palisades 21 (4.8 miles)
• Nanuet STM 12 & RPX (4.9 miles)