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Northern Metropolitan Residential Health Care Facility in Monsey, NY

Northern Metropolitan Residential Health Care Facility is a nursing home community in Monsey, NY.

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Northern Metropolitan Residential Health Care Facility in Monsey, NY

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225 Maple Avenue, Monsey, NY 10952

For more information about senior living options: (866) 208-4318

4 from 41 reviews
5 stars
29
4 stars
3
3 stars
0
2 stars
0
1 stars
9

Overall Review of Northern Metropolitan Residential Health Care Facility

differentiator 9 reviews mention this

Rehab progress is a common theme

Residents and families frequently describe meaningful rehab progress and supportive therapy teams.

Many reviews focus on rehabilitation after hospitalization, calling out PT and OT help that got people moving and meeting goals. Several families say the nursing and rehab teams worked toward specific recovery targets, including helping residents walk within a week in one account. A smaller set of reviews is less positive, describing problems with staffing, training, or care consistency during rehab.

common 8 reviews mention this

Activities keep residents engaged

Activity programming is repeatedly mentioned as a way residents stay busy and engaged.

Residents and families describe a steady schedule of activities and recreation, including day-to-day projects and a variety of options. Reviews also mention resident-focused events and organized social time, and at least one account highlights ongoing religious services. Even in more critical reviews, the topic often comes up in contrast—either as something that felt enriching or as part of the day that did not run as expected.

caveat 5 reviews mention this

Meals are mixed and personal

Dining experiences range from on-time, good-tasting meals to serious dietary and temperature issues.

Some reviews say meals arrived on time and tasted good, with special diets handled in a way families appreciated. Other residents report food problems such as incorrect meals they cannot eat, food arriving ice cold, and concerns about diet needs not being followed during meal times. There are also mentions of residents sharing or trading food, which connects to the mixed feedback on dining support for dietary restrictions.

caveat 7 reviews mention this

Clean rooms are praised, odors criticized

Cleanliness feedback is sharply split, with both praised rooms and strong complaints about odors and filth.

Several reviews highlight clean, quiet rooms and describe the facility as clean or freshly renovated. Other reviews focus on harsh cleanliness issues, including being unable to ignore odors and describing the facility as filthy. Together, the reviews suggest that cleanliness and smell can vary, and families sometimes felt they had to escalate to get attention.

common 15 reviews mention this

Staff kindness and responsiveness vary

Staff interactions are often described as kind and attentive, though a minority report mistreatment.

Many reviews say nurses and aides were caring, helpful, and responsive to questions, with families describing frequent check-ins and supportive communication in day-to-day care. Several accounts also praise administrators and managers for listening and meeting needs. At the same time, a subset of reviews includes complaints about neglect, unpolite treatment, and staff behavior that residents or families found unacceptable.

caveat 4 reviews mention this

Communication issues affect confidence

Multiple reviews raise concerns about phone and communication responsiveness.

Some families report difficulty getting through by phone and say calls went unanswered, were met with rudeness, or were handled inconsistently. Others describe a lack of follow-up after reaching out, and one review says they received little communication about condition updates. In the most critical accounts, families say communication failures added to their concerns about overall care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Westchester Cty (19 miles away) Westchester Cty (19 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Places of Worship

  • Congregation Tzemach Tzedek Lubavitch of Monsey (1.2 miles)
  • Bais Hamedrash (1.8 miles)
  • Good Shepherd Lutheran Church (4.3 miles)
  • St Pauls Parish (6.2 miles)
  • Hawthorne Gospel Church (10.7 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.7 miles)
  • CVS Pharmacy (4.1 miles)
  • CVS Pharmacy (4.3 miles)

Physicians

  • Advanced Orthopedics & Sports Medicine (2.1 miles)
  • Bardonia Pediatric Associates PC (3.8 miles)
  • Memorial Sloan Kettering Cancer Center Bergen (4 miles)
  • Digestive Disease Associates (4.2 miles)
  • G M Krebs Pediatric Associates (4.3 miles)
  • Md Partners (4.5 miles)
  • Women's Total Health of Woodcliff Lake (4.8 miles)

Transportation

  • Bus Stop (2.1 miles)
  • Metro North / NJT - Suffern Station (4.5 miles)
  • NJT - Waldwick Station (7.7 miles)
  • Metro North / NJT - Tuxedo Station (8.2 miles)
  • IHA Arbor Road Bus Stop (9 miles)
  • Metro North - Ossining Train Station (10.7 miles)

Restaurants

  • White Castle (2.8 miles)
  • Wendy's (3.4 miles)
  • The Burger Loft (4.1 miles)
  • Bagel Train (4.5 miles)
  • Mahwah Bar & Grill (4.6 miles)
  • Kinchley's Tavern (4.6 miles)
  • Chick-Fil-A (4.7 miles)

Cafes

  • Starbucks (2.9 miles)
  • Starbucks (4.5 miles)
  • Panera Bread (4.8 miles)
  • Starbucks (4.9 miles)
  • Boxer Donut & Espresso Bar (7.7 miles)
  • Art Cafe Of Nyack (7.9 miles)
  • Willow & Whisk (8.8 miles)

Theaters

  • Nanuet STM 12 & RPX (3 miles)
  • AMC Palisades 21 (5.9 miles)

Parks

  • Rockland Lake State Park (7.3 miles)
  • Nyack Beach State Park (8.1 miles)
  • Piermont Pier (9.6 miles)
  • Louis Engel Park (10.6 miles)
  • Tallman Mountain State Park (10.6 miles)

Hospitals

  • Helen Hayes Hospital (8 miles)
  • The Valley Hospital (9.3 miles)
  • Hackensack Meridian Health Pascack Valley Medical Center (9.4 miles)

Frequently Asked Questions

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