Sunrise of New City

Pros

• The staff at Sunrise New City has been attentive to the changing needs of residents, providing a safe and warm environment.
• Residents enjoy a variety of activities and outings, fostering opportunities for new experiences and social engagement.
• Families feel reassured knowing their loved ones are receiving excellent care from dedicated and compassionate staff.
• The facility is well-maintained, clean, and lacks unpleasant odors commonly found in other facilities.
• Sunrise New City offers flexibility in accommodating different care needs, such as allowing non-memory care residents to live with memory care residents.
• Families appreciate the regular updates on their loved ones’ well-being and any emerging issues.
• The community fosters a homelike atmosphere where both residents and families feel welcomed and valued.
• Staff members go above and beyond to assist families during transitions, ensuring a smoother process when moving into the facility.
• Many families express peace of mind knowing that their loved ones are in good hands at Sunrise New City.

Cons

• They were disappointed with Sunrise of New City, feeling that promises made during the initial discussions were not fulfilled once they settled in, including staff turnover and lack of communication.
• The food quality did not meet expectations, with complaints about it being average and not worth the high cost of the facility.
• They noted that sometimes it was difficult to get in touch with staff when needed.
• The community felt more suitable for residents who were wheelchair-bound, which did not align with their parents' needs.
• There were concerns about the staff being short-staffed and overworked due to high turnover rates, affecting the level of care provided.

Review

Sunrise of New City has garnered a multitude of reviews from families who have entrusted their loved ones to this senior living community. The overwhelming sentiment conveyed in these testimonials speaks to the exceptional care and attention provided by the staff, which has been a source of comfort for both residents and their families. Many reviewers expressed gratitude for the dedicated employees, ranging from caregivers to administrative staff, who have demonstrated compassion and professionalism throughout their loved ones' stays. Families have commented on the warm, homelike environment that Sunrise fosters, where residents are treated with respect and dignity.

A common theme in the reviews is how well the staff adapts to the individual needs of residents. For instance, one family member mentioned that they felt reassured knowing their mother was in a safe and caring environment. Another reviewer highlighted how attentive staff were to the changing needs of their father, allowing him to feel secure as his health declined. Such personalized care has enabled many families to gain peace of mind during emotionally challenging times.

The activities available at Sunrise also received high praise from various reviewers. Many residents participated in numerous engaging events such as baking clubs, game nights, acting in plays, and book clubs—activities that not only enriched their daily lives but also fostered social connections among residents. One family reflected on how much joy these opportunities brought to their parent’s life, showcasing an effective approach toward holistic resident engagement. Additionally, families appreciated the quality dining options available at Sunrise; while some voiced concerns about certain menu items not meeting expectations, others applauded the food offerings as satisfying.

While there was an abundance of positive feedback about Sunrise's facilities being clean and well-maintained—free from unpleasant odors often associated with other establishments—some reviewers did raise issues regarding staffing levels and communication challenges. A few mentioned encountering difficulties reaching staff during unusual situations or noted instances of high turnover that affected consistency in care. Despite these challenges, many families emphasized that when they were able to communicate with staff members directly, they found them responsive and accommodating.

In terms of end-of-life care experiences, several relatives shared heartfelt reflections on how Sunrise supported them during one of life's most difficult transitions—the passing of a loved one. Families recounted moments where caregivers went above and beyond by providing compassionate support during hospice situations; this included praying with residents or offering emotional support alongside physical care through skilled nursing practices. The warmth shown by staff during these vulnerable times left lasting impressions on families who remain forever grateful for making such profound moments more bearable.

Despite some mixed feelings regarding nutrition options and occasional service lapses due to short staffing issues—which are heightened by financial implications—reviewers strongly recommended Sunrise as an ideal community for seniors needing assistance within a memory care setting or other supportive services. They pointed out that prospective residents benefit greatly from transitioning into a setting focused on individualized care amidst kind-hearted professionals who treat every resident like family.

Overall, it is evident from these reviews that Sunrise Senior Living in New City holds itself accountable for the quality of life offered within its walls—a commitment recognized by many satisfied families who appreciate both the tangible care provided as well as emotional support extended across all stages of residency.

This part of New City, New York offers a convenient and accessible location for seniors looking to settle in a peaceful neighborhood. There are several reputable physicians nearby such as Palisades Pediatrics and Scott Sanders, MD Dermatology, ensuring quality medical care within close proximity. Pharmacies like Walgreens and CVS Pharmacy are also readily available for medication needs. The area boasts a variety of dining options including The Burger Loft and The Cheesecake Factory, providing plenty of choices for dining out. For outdoor activities, there are several parks nearby such as Rockland Lake State Park and Nyack Beach State Park. Additionally, the proximity to hospitals like Helen Hayes Hospital and transportation hubs like Croton-Harmon Amtrak Station make this area ideal for seniors seeking convenience and comfort in their daily lives.

Physicians

• Palisades Pediatrics (0.1 miles)
• Scott Sanders, MD Dermatology (0.3 miles)
• Digestive Disease Associates (2.3 miles)
• Bardonia Pediatric Associates PC (3.2 miles)
• Advanced Orthopedics & Sports Medicine (4 miles)
• ENT and Allergy Associates (4.7 miles)
• Caremount Medical (6.1 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.4 miles)
• Rite Aid (3.7 miles)
• Walgreens (4.5 miles)
• CVS Pharmacy (4.9 miles)

Restaurants

• The Burger Loft (1.8 miles)
• White Castle (4.4 miles)
• Wendy's (4.5 miles)
• The Cheesecake Factory (4.7 miles)
• McDonald's (5.3 miles)
• The Boathouse (6.2 miles)
• 3 Westerly Bar and Grill (6.2 miles)

Parks

• Rockland Lake State Park (3.5 miles)
• Nyack Beach State Park (4.9 miles)
• Senasqua Park (5.9 miles)
• Croton Landing Park (6 miles)
• Croton Point Park (6 miles)
• Louis Engel Park (6.2 miles)
• Rockefeller State Park Preserve (8.6 miles)

Hospitals

• Helen Hayes Hospital (3.8 miles)
• VA Hospital at Montrose (6.3 miles)

Cafes

• Starbucks (4.4 miles)
• Boxer Donut & Espresso Bar (5.9 miles)
• Art Cafe Of Nyack (6.1 miles)
• Starbucks (8.4 miles)
• Coffee Labs Roasters (8.9 miles)
• Panera Bread (9.9 miles)
• Starbucks (9.9 miles)

Places of Worship

• Congregation Tzemach Tzedek Lubavitch of Monsey (4.4 miles)
• Bais Hamedrash (5.1 miles)
• Good Shepherd Lutheran Church (6.9 miles)

Transportation

• Bus Stop (4.5 miles)
• Croton-Harmon Amtrak Station (6 miles)
• Metro North - Ossining Train Station (6.3 miles)
• Cortlandt Metro North Train Station (6.9 miles)
• Metro North - Tarrytown Train Station (8.7 miles)
• Metro North / NJT - Suffern Station (9.1 miles)
• Peekskill Metro North Train Station (9.1 miles)

Theaters

• AMC Palisades 21 (4.6 miles)
• Nanuet STM 12 & RPX (4.7 miles)